Federal court rules beleaguered Dell must defend suit alleging defective notebooks

Apple Online Store“A federal appeals court reinstated on Friday a proposed class-action lawsuit accusing Dell Inc of selling defective notebook computers,” Jonathan Stempel and Gabriel Madway report for Reuters.

MacDailyNews Take: Seriously, considering that the main OS the PC box assemblers like Dell ship is Windows, aren’t they all defective, notebook and desktop alike, regardless of hardware quality or lack thereof?

Stempel and Madway continue, “A panel of the U.S. Ninth Circuit Court of Appeals in San Francisco reversed a federal district court’s 2008 dismissal of the case against the third-largest personal computer maker. That dismissal followed the plaintiffs’ refusal to comply with a district court order that their claims be arbitrated.”

“In their lawsuit, the plaintiffs alleged that Dell violated California consumer laws by selling Inspiron notebooks that had inadequate cooling systems, power supplies and motherboards,” Stempel and Madway report. “They said the defects caused their notebooks to shut down without warning, fail to boot up, or deteriorate too quickly.”

MacDailyNews Take: Mikey, when you race to the bottom, everyone loses. SIDAGTMBTTS.

Stempel and Madway report, “In Friday’s ruling, Judge Lyle Strom said the district court abused its discretion in dismissing the case and ‘the public’s interest in a resolution on the merits weighed strongly’ in favor of letting the case continue.”

Full article here.

MacDailyNews Take: Dude, you got a Dud.

[Thanks to MacDailyNews Reader “Brian T.” for the heads up.]

25 Comments

  1. Thing that gets me about DELLs is that even if you have a specific laptop, they need to know the special code on the bottom to figure out what parts they were putting in that day.

  2. A sideline to this story: Steve Ballmer has been offered the opportunity to head up Toyota! They want someone who can sell product that runs off on its own and crashes. Apparently they feel Ballmer has the most experience in that area.

  3. Don’t some of the Dell’s run Linux? Or has that regressed to a “user-installed option” again? I can’t keep track. Not that it’s that important, but it could make a difference.
    One of the reasons the OS isn’t that important is because we are, after all, talking about Dell, which doesn’t need any assistance, thank you, from MSFT or any other provider to market a Piece ‘o Crud excuse for a computer.

  4. “They said the defects caused their notebooks to shut down without warning, fail to boot up, or deteriorate too quickly.”

    Q – What is the acceptable rate of deterioration for a Dell?

  5. “They said the defects caused their notebooks to shut down without warning, fail to boot up…”

    They’re after the wrong guys. Microsoft should shoulder the blame for THOSE issues.

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