Can you hear me now?  AT&T releases ‘Mark the Spot’ iPhone network quality feedback app

AT&T’s “Mark the Spot” app for Apple iPhone is designed to provide customers a means to give feedback on network user experiences to AT&T.

AT&T hopes that this application will help contribute toward the goal of providing customers with the best network experience possible and the company “greatly appreciates” those who use the app.

Features include:
• Simple operation
• Submit real-time report with current GPS cordinates
• Submitt after-the-fact reports from other locations
• Choose type of report: dropped call, failed call, no coverage, data failure, or poor voice quality
• Option to submit additional comments
• No charge SMS of successful receipt

Get the free app via Apple’s iTunes App Store here.

34 Comments

  1. It is about time. Now all those iPhones will light up the problem areas like a mini gun firing straight tracer rounds in pitch black and moonless night.

    For better or worse. This will give them some hard core feedback. I surely hope they are prepared! It just might slow down the system a little more.

    Cross the fingers and spit across the Verzion bow.

  2. I predict that AT&T;will be quickly overwhelmed by the volume of dropped call reports and will end up begging their subscribers to stop using this app. ” width=”19″ height=”19″ alt=”grin” style=”border:0;” />

  3. I think this application will help. A couple weeks ago I got tired of dropped calls and no 3G for a good part of the day at my home. I called ATT and complained about it. Was told my area was not so strong and I would be better off turning of 3G and using my WiFi for data. Well something has happened. A few days later and up to now my 3G has been very good. And 5 bars all the time. There is a new cell phone tower 1500 feet from my home and I thought that must be it. But when I saw technicians at the tower they told me it was Tmobile only. But that they had installed extra access points to the antenna for other users, like ATT to connect to. So that is not why I get such good coverage now, but I am very happy now.

  4. “You want me to ‘mark the spot’? I’ll mark the d@m spot, with parts of this broken pieces of $h!t phone that bugs the p!$$ out of me every G*#d@m time I just need to make a f^#k!ng phone call only to see that I have missed three son-of-a-b!t#h!ng calls!!!

    “Wait. My bad. Had it on ‘silent’. How ’bout them Cowboys?….”

  5. re: AAPL stock drop.

    Could be another major bear raid by hedge traders, as in 2005, twice in 2006, and again in 2008. Don’t have time to go into detail now, but as long as Apple keeps turning out great products, I don’t worry about these drops.

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