How Apple’s Mac once again became red hot in the enterprise; 80% of businesses now have Macs in use

Apple Online Store“Apple’s presence as a favorite staple in the consumer market segment is accepted, expected and taken for granted. The corporate enterprise is another matter. Apple hasn’t been a significant player in the corporate enterprise and networking arena since the late 1980s. All that started to change over the last three years,” Laura DiDio reports for The E-Commerce Times.

“What began as a singular grass roots movement, bringing Macs in through the back door, has now morphed into a ongoing sustained trend that mirrors Apple’s own waxing fortunes,” DiDio reports. “The independent ITIC survey (Apple had no input or involvement in the survey) polled more than 700 global IT administrators and C-level executives worldwide via the Web, in October 2008 and May 2009. The most recent survey is now ongoing. The results show that four out of five businesses — approximately 80 percent — have Macs and the OS X operating system installed in their networks.”

“The responses indicate that Apple products are much more entrenched than expected. Nearly one-quarter, or 23 percent, of the survey respondents indicated they had a significant number — more than 30 Apple Macs and instances of OS X 10.x software — present in their corporate networks,” DiDio reports. “Almost three-quarters of the survey respondents — 73 percent — indicated they were likely to allow their end-users to deploy Macs as their corporate enterprise desktops within the next 12 months. That’s a 5 percent increase from the 68 percent that responded affirmatively to the same question in October 2008. Seven out of 10 businesses — 70 percent — rated the security of the Apple Mac and OS X as ‘Excellent’ or ‘Very Good.'”

MacDailyNews Take: The other 30 percent have no idea WTF they’re talking about. (But, at least they’re allowing Macs.)

DiDio continues, “Eighty-five percent of corporations rated the reliability of Mac hardware and OS X 10.x as ‘Excellent’ or ‘Very Good.’ More than three-quarters of businesses — 79 percent, or about eight out of 10 — said they had Macs in their shops. Some 27 percent had a significant number of Macintoshes (more than 30) present in their organizations; a 4 percent gain from the year ago survey figures. ITIC expects that percentage to climb to over 30 percent in 2010.”

“Apple’s increased enterprise presence is no fluke. It is now a clear and sustainable trend… Barring any egregious missteps or the emergence of serious technical or security flaws, it is likely that Apple will continue to expand its presence and influence among corporate enterprises,” DiDio reports.

Read more in the full article here.

25 Comments

  1. The company I worked for had Macs in the graphics department but they got rid of them on the recommendation of the computer techs. The head of the tech department told me “We don’t like Macs because they don’t break.’

  2. For a senior IT manager, it has even become a matter of corporate pride to show off some Macs in one’s IT environment. I know in my organisation, whenever there are some “IT” visitors (whether strategic business partner, or a sister organisation, or a parent organisation) our IT chief makes sure they stop by our few Mac workstations during the tour of our data centre and IT operations. And of course, while all the ordinary Windows cubicles have their PCs on the floor, our Mac guys make it a point to put the Macs prominently on their desks. Of course, Apple’s complimentary white logo stickers are on the cabinets…

    The point is, visitors are always impressed by our forward thinking in allowing deployment of Macs. Of course, the Mac guys don’t care what the reason is, as long as they get to have Macs to do the work.

  3. It sucks that I work for such a backwards ass enterprise.

    Those bozos deployed Vista last year (and as I work on the IT service desk front lines), I can tell you, it has been a major mess. Their approach to security has been to lock permissions down on these machines so hard (using policies) that users have constant problems just trying to use the computers… It’s really frustrating… for them and for us supporting them, but the polciies are set at the home office level in Munich Germany…

    I’d look for another job at a company where Macs are allowed, but I have to be honest, I don’t think I would have as much job security and I have not finished enough of my schooling in VFX to get out of IT yet. <sigh>

  4. Windows is a floundering old fat guy in the shallow end of the pool. The Future is UNIX and Linux. Microsoft’s days of dominating the PC industry is ending.

    Microsoft can threaten me all they want. The next Microsoft case for Monopolistic predator behaviors will not get watered down on appeal and it will end the control that Microsoft has over the computer industry.

  5. (@HMCIV
    I’m still laughing at your post, thanks!)

    So, “in these dire economic times”, employees are bringing these
    “over-priced” Apple computers into their work space, even though Windows computers, with Windows tech support included, are already installed and provided free, to these employees.

    Truly telling.

  6. I’ve been using Mac Minis for servers allmover the place. They all run OS X server just fine. Slap a DROBO on one and you’ve got terabytes of storage. Inise them as departmental servers on larger businesses and main servers on small businesses. I have them in everything from law firms to art galleries.

  7. What gets me is this. I’ve done nothing but Macs since oh NINETEEN FREAKING EIGHTY NINE, and guys who are Windows hacks and just discovered the Mac are running around now and calling themselves Mac specialists. I’ve lost more than one job to larger IT firms that claim to be Mac people when they have little or no expertise in the area.

    My world is being invaded. Grrrrr…

  8. Lol, I have to agree with you there. They think it is so easy to master and become a specialist just cause it is a mac. I tell them to go edit a plist to change said property or show me some of their terminal skills. That shuts them right up. Lol. Now, I would have been using macs as long as you but I haven’t even been around that long. Ah… I remember the good old days when there were really “mac specialists”

  9. @theloniousMac

    I thought the most important product announced from Apple earlier this week was the Mac mini server. I’m definitely going that route for my office when my current Mac Pro server eventually bites the dust. And your right about the Drobo. I’ve got one and love it.

  10. I received some training from a software consultant (PC only) and we talked about Macs. It was amazing that he still thought of Macs as being buggy and crashing all the time. He didn’t know that OS X was completely different and that the OS is far superior to anything M$ punts out.

    It goes to show that there is a lot of ignorance about Macs and OS X with the general public. He has an iPhone and did think about looking into getting a MacBook Pro to replace his dead laptop. But in the end he went for a Dull.

    Apple still has a lot to do to get the message out. What is amazing is that the headroom for Mac adoption is huge. Imagine if Apple grew to 20% market share. 6M Macs a quarter would generate almost 10B in revenue.

  11. @ theloniousMac,

    “Excuse my spelling errors. I was on the can using my
    iPhone and typing really fast.”

    Try using both hands on the phone. ” width=”19″ height=”19″ alt=”wink” style=”border:0;” />

  12. Been twitting my traitorous older son about his use of PCs. He tells me how much money he has saved … because his company GAVE him the PC. (single-core, 2.7GHz) It would cost so much more to BUY a Mac. And they crash. He walked away from Mac at the depth of the worst times, when Macs DID crash, and still thinks they are buggy and bloated. <sigh>
    All it really takes is for a few to sneak in the back door, a few passers-by to take notice, and things start to change. Grudgingly, at first, but certainly. IT has many weapons, including “of COURSE you can have a Mac on your desk: you buy it, you bring it in, you support it, you pay for anything it breaks” … except that eventually there are quite a few Macs in-house with corporate info on their drives – and no problems to their credit and the number of trouble calls has dropped. Hmm, how did THAT work out? ” width=”19″ height=”19″ alt=”LOL” style=”border:0;” />

  13. So we got the survey metrics down:

    700 people (be it a SysAdmin or C-Exec) which we assume represent 700 different companies .. and of that 80% supported Mac.

    Sounds like the usually -1% on a global scale. Our enterprise (23k users world wide) is likely identical to most companies of our size – a handful for marketing / art folks and not much else.

  14. I have to deal very often with HP tech support. Not related to computers. But to my amazement talking to a tier one support guy, he told me he had a Mac right by his PC at work. Now this is HP we are talking about. If you are vien finding Macs with in HP HQ, you know this story is spot on.

  15. “I have to deal very often with HP tech support. Not related to computers. But to my amazement talking to a tier one support guy, he told me he had a Mac right by his PC at work. Now this is HP we are talking about. If you are vien finding Macs with in HP HQ, you know this story is spot on.”

    I can’t believe that! Why would an Apple competitor allow that (unless his manager just did not know about it)?

    If really true, that’s amazing.

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