Apple posts ‘incompatible software’ and ‘printer, scanner driver’ info for Mac OS X Snow Leopard

Apple has posted a new Knowledge Base article, “Mac OS X v10.6: About incompatible software” (HT3258) which explains, “Mac OS X v10.6 Snow Leopard is designed to protect your Mac from certain incompatible software that can quit unexpectedly or cause other issues in Mac OS X v10.6. During installation, Snow Leopard moves known-incompatible software to a folder named Incompatible Software at the root level of the hard drive. If you see this folder on your Mac, use the table below to check with the software vendor to see if any Mac OS X v10.6 Snow Leopard-compatible updates are available.”

Apple provides a table listing “Software restricted during installation and migration.”

Apple’s KB article explains, “After installation if you try to open (‘launch’) software known to quit unexpectedly, Snow Leopard will prevent the application from opening and you will receive a dialog notifying you of the incompatibility. If you see such a dialog on your Mac, use the table below, then check with the software vendor to see if any Mac OS X v10.6 Snow Leopard-compatible updates are available.”

Apple provides a table listing “Software restricted from opening.”

Full article here.

In addition, Apple has also published another KB article, “Mac OS X v10.6: Printer and scanner software” (HT3669) which “lists software provided for printers and scanners. This software can be installed from the Mac OS X Install DVD, and updated by using Software Update (some models have software available through Software Update only).”

“By default, Mac OS X v10.6 Snow Leopard installs software supporting the printers currently used by your Mac (if available), nearby printers on your network, and popular printer and scanner models. If you click the Customize button while installing Mac OS X v10.6, you can choose to install software only for printers currently used by your Mac (de-select all Printer Support options, except for ‘Printers Used by This Mac’, or you can choose to install all of the printer and scanner software that is available from the Mac OS X Install DVD (select all Printer Support options, including ‘All Available Printers’).”

“To get software for printers that were not installed during the Mac OS X installation process, choose Software Update from the Apple menu, allow it to complete the process of ‘Checking for new software,’ and then connect your printer or add it using the Print & Fax pane of System Preferences. If software for your printer is available through Software Update, you will see a prompt asking if you would like to download and install this software. If you do not have access to the internet, you can insert the Mac OS X Install DVD and use Optional Installs to install the printer software available from the DVD.”

Full article, along with the complete list of printer and scanners that are supported with Mac OS X v10.6, here.

[Thanks to MacDailyNews Reader “James W.” for the heads up.]


  1. My 14 year old Personal LaserWriter 320 is still going strong. Connected to my Time Capsule through an Asante LocalTalk bridge, it may be slow but it still churns out pages like a champ. And supported in SL. Let’s see a 14 year old Dell printer keep up with Windows 7.

  2. @montex

    Apple made solid printers back in the day!

    I have a client with a perfroma 475 and an apple imagewriter II (dot matrix!) that they use to run their business! everything still “Just Works” ” width=”19″ height=”19″ alt=”smile” style=”border:0;” />

  3. Apple never “made printers” they rebranded printers like Dell still does, most of the printer with an Apple logo are in fact Canon printers, I was working at Apple when this was going on. I still use Canon printers to this day, Apple choose Canon because of their quality. If you check the serial label on the printer you will find in small print “made for Apple by_______”

  4. If MS had sold an operating system with as many incompatibilities, the Apple fanbois would be spewing their “righteous” indignation. However, when Apple releases an OS with significant incompatibilities there is little condemnation from the fanbois. I reckon Apple fanbois expect more from MS than Apple.

  5. @No doubt
    These were my thoughts as well. Everything always worked before as apple had supplied all available drivers. Now with the reduced size, it’s easy to see where they cut back. Now it will be like MS.

    MDN word “often” as in, “I hope I don’t need to do this too often”

  6. I think this is a brilliant move. Via Software Update you can get what you need, when you need it, but you don’t have to fill your hard drive with a bunch of useless crap. Just because disk space is cheap doesn’t mean we should have to waste it. And this takes the guesswork out of figuring out what you need and finding and deleting what you don’t. My desktop sees a new USB or Firewire device maybe once every 3 years (or more). Why carry drivers for the other 657 that were ever on the market?

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