Verizon Wireless survey grills exiting customers about Apple iPhone

“Verizon Wireless must be feeling the sting of losing customers to AT&T due the popularity of the iPhone,” Kelly Hodgkins reports for The Boy Genius Report.

“A reader just alerted us to a survey peppered with iPhone references that was presented to him upon cancellation of his Verizon account,” Hodgkins reports. “The coup d’etat was the question that posed, ‘What could Verizon Wireless have offered to keep you as a customer?’ Among the optional answers, iPhone.”

“This is not fodder to spurn yet another resurgence in the ‘Verizon is getting the iPhone’ rumor but it does suggest that Verizon is not turning a blind eye to the iPhone and is trying to gauge the negative effect, if any, the iPhone is having on its churn rate,” Hodgkins reports.

Full article here.

MacDailyNews Take:

Steve Jobs eventually will get old… I like our chances.Ivan Seidenberg, Chairman and CEO of Verizon Communications, June 27, 2008

[Thanks to MacDailyNews Reader “Richard” for the heads up.]

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