“A frustrating fault within Apple’s newly-released iTunes update has been identified,” Jonny Evans reports for Distorted-Loop.
“iTunes users who have credit in their iTunes account from a gift card or voucher need to be warned that this credit may disappear once they have installed the update,” Evans reports.
MacDailyNews Note: Apple’s dialog box reads: Due to a problem with the iTunes Store, your store credit balance is temporarily unavailable for use in purchasing music; you may continue purchasing using a different method of payment.
Full article here.
What happened to the beta testers?
This is a pretty big issue with the holidays coming up. Needs to be resolved ASAP.
Same issue for me this morning, and when I tried again at work it was there. So when i get home it better show up.
We are the beta testers, Marco.
Anyone else receive an error message saying it couldn’t complete operation while updating iTunes – even though it did update?
actually this was not caused by the update. It happened to me and I had not applied the update. It started happening around 1:45 AM. I tried applying the update after I started getting the error, but that did not fix it.
Happened to me yesterday evening and again early this morning, before the update. After the update everything was fine. Funny that Apple says the update caused it when for me the update fixed it.
Maybe Apple updated their end of things and that caused it.
Just blowing smoke.
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It’s a shame people make a huge fuss over the littlest things. I’m sure Eddie Cue and company are working on the problem.
This would be a story if Apple said “well it’s not our fault… go fish.” But it’s not. Shit happens. Computers aren’t 100% reliable. If you’re having problems, send them e-mail. Is it an inconvenience? Sure. Life threatening? No.
As with any support problem, it would probably help them to know your iTunes e-mail ID, and whatever else you were doing at the esame so it’s connected to a certain server cluster or whatever they can find the problem faster. More data is always better but bitching anonymously on foruma isn’t going to solve the problem.
Seems this is a temporary problem with the iTunes Store and not the update.
I experienced no problems whatsoever. My Touch now has the 2.2 update as well.
“It’s a shame people make a huge fuss over the littlest things.”
If Microsoft was losing peoples Zune Points you’d be screaming like a stuck pig about how incompetent they were.
Safari 3.2 still isn’t 100% for me, thus, I am very hesitant to put my 21 cent credit on the line by updating iTunes.
@@Steves butt monkey
What’s a Zune?
“What’s a Zune?”
Its an mp3 player very like an iPod. The one major difference is that if you upgrade the software, the credit you had in your account is still available.
FYI – The credit comes back after restarting your computer…at least it did for me.