Apple’s MobileMe service delayed ahead of iPhone launch

“Apple Inc.’s new data synching service got off to a rocky start Thursday, as some users were denied access to their accounts just hours before the next-generation iPhone is slated to go on sale,” Jessica Mintz reports for The Associated Press.

MobileMe, as the $99-per-year service is called, will let people view, update and sync e-mails, calendar appointments and contacts across iPhones, Macs and Windows PCs. Like its predecessor, Apple’s .Mac, MobileMe also lets users store and share files over the Internet,” Mintz reports.

“Existing .Mac users got word via the .Mac home page earlier in the week that the site would be offline from evening until midnight Wednesday, as their data was moved over to the MobileMe system,” Mintz reports. “But by Thursday afternoon, blogs devoted to Apple news and rumors were clogged with messages from people who couldn’t log on to either account using their Web browser.”

Mintz reports, “Apple did not detail exactly what had gone wrong. ‘The MobileMe transition is underway but is taking longer than expected,’ Bill Evans, an Apple spokesman, said in an interview. ‘The new Web applications are not yet online, but the rest of the service is up and running.'”

Full article here.

Relax. It’s just the Web app component — the rest of MobileMe is running — and this ain’t Microsoft we’re talking about here*. With Apple, good things come to those who wait.

*Microsoft’s Windows Vista: Five years for a chrome-plated turd – January 30, 2007

58 Comments

  1. My email has been up all day. Any problems have been due to my ISP, not .Mac. I haven’t accessed any other services though and I don’t yet have an iPhone. AT&T;is HORRIBLE and it’s really hard to get an iPhone knowing what I have to put up with after that dealing with them.

    I did get Apple’s email. I am willing to give them some time for a new system (though I want .Mac Slides and iCards back). At the other end, things are usually worth the wait.

  2. Melinda You Ignorant Slut,

    No one here appreciates your analogy. It is wildly inappropriate. Think about your words, what they mean, who will read them, what they will gain by them before you use them. This is a wild west board in its openness, but even so, you’ve managed the near-impossible: You have been officially shunned.

  3. MDN: Relax. It’s just the Web app component — the rest of MobileMe is running

    That’s some sick sense of humor. Leave your customers out in the cold for 24+ hours without so much as a statement that you’re working on the problem? That’s messed up, right there.

    The rest of MobileMe is inaccessible/unconfigurable. Stop apologizing for them. APPLE should be apologizing to us.

  4. It used to be that when someone said they’d been “raped”, it did not always mean sexually. That has been a standard English language term that can refer to a general kind of abuse, though the phrasing is normally somewhat different. Like too many other things, the political correctness of the day has led to an unnecessary attack on the use of that term. Further, if she (or he) indeed feels abused by Apple to that extent, even in its other context, then why would she not be allowed to express it. I am not only disgusted in general by the ignorance of those attacking language for their own politically correct purposes, often not understanding the language in the first place, but am increasingly frightened by them and the social lynchings (an old word with multiple meanings) that are now commonly taking place. And should someone not consider that perhaps someone someone is saying what they accurately mean? A few hot buttons out there? I certainly have some. But I will continue to rail (has multiple meanings; don’t think train tracks) against those who would destroy people for violations of political correctness.

  5. I can understand a delay in rolling out new services. But there’s no excuse for screwing up existing services that aren’t affected by the “upgrade.” I haven’t been able to update my iWeb site, or access my iDisk, for roughly 18 hours — and I’m on the road and trying to keep in touch with my friends and family and I just can’t do it!

    I’ll cut Apple a little slack, same as I cut all tech providers. But not a happy camper right now….

  6. 10:20 pacific time. Thurs. I cannot log into .mac. I wasn’t able to sync calendars. Loss of time and money. Luckily my email goes through google. I know someone who uses .mac for his primary email and he’s losing money by not being able to talk to clients.

    Outages like this are not acceptable for a paid service

  7. I haven’t had any problems with my .mac email accounts all day. Neither has my wife.

    I think everyone needs to calm down a bit. We’re using computers. Things happen when upgrades occur. Not even Apple can make things go smoothly all the time.

    That said, Apple has screwed up on this upgrade. If Apple thought it was going to take a few hours, and now we’re into day 2 of the upgrade, something’s gone very wrong.

    However, please notice that Apple did start the upgrade before the iPhone was released, so it was trying to have everything in place before users had their new iPhones in their hands.

    Obviously, someone f’ed up. Check the unemployment lines in Cupertino next week to find out who.

  8. I have not been able to log into my .mac account through the .mac system preference since Wednesday night. As a result, my Quicken cannot backup to my iDisk, my SOHO Notes can’t backup to my iDisk… in fact, no program (except the Finder) that utilizes the iDisk is working right now! Apple, what a disaster you have created over the last 48 hours!

  9. MDN-
    Do you ever say anything bad about Apple? I mean, really. This is a paid service major FUBAR and you got nothing?

    Change it to macdailygoodnews.com or start having some cajones. This site is smelling like Fox News.

    BTW – Never had a PC since 1988 and love Apple, but they do mess up, you know?

  10. NO interruptions in my email using the Mail app.

    Friday 2:35 a.m. Apple time (PST)- The web is back up and looks great! Seems a little slow but I’m sure Apple will iron that out.

    @ Bitjockey
    I think it is an IMAP account, not POP

  11. Quit whining (the whiners). I, too, lost email service for several hours. BIG DEAL! Nothing worse than one’s Internet connection being down for a while. At least we knew what was happening. Get a life, people!!!

  12. I agree with “fablloyd”! Is MDN on the Apple payroll? The only way things improve is through criticism and objectivity. If MDN were running things, I fear we would still be stuck on Mac OS 8 (Thank You to all whiners and complainers, they are the BEST CUSTOMERS that Apple could hope to have!)

    Closed Circuit to MDN: Have you ever complained about anything Apple? (If not, do you receive unlimited refills of happy Apple pills?)

    “There is none so blind as those who will not see!”

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