Jupiter Research’s Gartenberg: Get over the myths, IT guy; Apple Macs are for business

“Most IT departments are not deploying Macintosh systems in large numbers and those that are are deploying are usually in niche spaces such as graphic arts, multimedia and publishing. The truth is that Mac OS has changed quite a bit in the last few years and today’s Apple systems offer a reasonable alternative for Windows systems for many mainstream uses OS X Leopard is rock solid UNIX at the core with Apple’s elegant user interface on top. One of the big issues around business use centers on myths that still exist regarding the platform,” Michael Gartenberg blogs for Jupiter Research.

Gartenberg covers the following myths:
Macs are expensive vs. PCs: In many cases, comparable Apple systems are priced similarly or in some cases are even cheaper than their competition.
• Macs lack software: MacDailyNews Note: Gartenberg covers all of the bases except one: Macs run Windows and Linux apps and therefore Macs, not any other PC, have the capability to run the world’s largest software library. Slum it with Windows when you’re absolutely forced to — until the glorious day arrives when you don’t need Windows anymore.
• Apple Macs are proprietary: Apple is one of the most standards driven operating systems you can purchase… (Apple was actually the first OS vendor to bundle TCP/IP support into a commercial operating system).

Gartenberg writes, “Apple systems can be a seamless fit for many organizations. Time to get over the myths and take a closer look.”

Full article here.

MacDailyNews Note: CEOs, who runs the company, you or the IT guy? It’s your job to make the decisions and it’s the IT guy’s job to implement your decisions that relate to technology. You need to educate yourself instead of relying on someone with their own, possibly hidden, agendas to make extremely important technology decisions for your company. Most of you could be saving a lot of money right now, but you aren’t because you’ve delegated an important and expensive portion of your company’s decision-making process to people who, frankly, in our experience, aren’t capable of making good, sound, strategic, long-term decisions. Most IT guys (and we know many) are not open-minded enough to be able to consider new, better, more efficient, more effective options that would benefit your company. In fact, most IT guys we’ve met will throw up road blocks and repeat myths until they’re blue in the face in order to avoid change. Especially change that might make their department less critical and smaller. Bottom line: most of you CEOs have given the IT guy way, way, way too much power. It’s time to take it back.

64 Comments

  1. Your headline isn’t politically correct. It should read: “Get over the myths IT people, including women and those of any sexual orientation, who are all equally important members of all of our IT teams, Apple Macs are for business.”

    See, isn’t that much better and easier to understand.

  2. IT guys are just lazy and refuse to step out of their little comfort zone…as the bandwagon passes them by…see the future and jump on now or be forced to pull yourself up by that straggling piece of dental floss later. Your choice, IT guys.

  3. It’s CEOs that should be looking at this. Macs in a company could mean lower support costs, which alone could justify any extra expense associated with switching to the Mac platform.

    Case in point: I am a designer. My company is primarily PC-based, but our department is on Macs. We have 7 systems. A member of our team is on the west coast, so we have VPNs and remote access, etc. We have an Xserve which hosts all our files. We almost never need support from our IT department. When we do, 95% of the time it’s because Entourage isn’t communicating properly with the Exchange server (surprise surprise).

    My case may not be demonstrative of every situation in the enterprise, but it’s proof that deploying Macs could very well lower your IT costs over time.

  4. The real problem is IT and the CIO’s are used to getting bid from multiple companies not just one. It’s putting all your eggs in one basket, albeit a real nice and smoothly running basket.

    It’s real hard to teach an old dog new tricks.

  5. Cubert: Maybe the band just ate a huge meal of ribs, stopped for floss and left trails of dental string along the way? It sounds like those Polka Punk groups are tormenting frustrated IT guys again.
    Will they ever learn?

  6. Guys … well over half the ‘jobs’ you need a computer for (in the Enterprise) can be done with a $500 computer. Monitor, keyboard and mouse included. It can be hard to convince Purchasing to spend at least twice that amount for a Mac, though it will admittedly do twice as much work and might even save a few dollars after the first year of use. I spent eight hours yesterday installing a basic iMac for friends. They were afraid of every “strange” pop-up. OK, much of that time was spent copying to the thumb drive (from was MUCH faster) and getting/installing updates.
    They were quite impressed by the system’s speed but thought it would be “easier to use”. An entirely different OS is going to be instantly intuitive? Yes, I did install the more secure Admin+User plan … ever wonder why your older system was slowing down?
    These are the sorts of expenses IT is afraid of. If they get a generic PC they can throw on a configuration disk they built five years ago and they’re nearly done. Just give them the Admin password and don’t worry, the firewall and anti-virus software will take care of many of the problems. They hope.
    It ISN’T all IT rigidity. There are often good reasons to go slow. And … then there’s the IT rigidity, the years of FUD, and the fear that at least a few of them won’t be needed after the transition.

  7. Ampar,

    Michael most likely left it out because paying premium for Macs, then Windows license on top of that, just so that they could run Windows would defy the purpose of the migration; this wasn’t the point of the article. The point of the article was that Mac (the OS) was a good solution for business. I will agree with you in that he could have mentioned it in the context of easing the transition with emulation (Fusion/Parallels), until Mac-only solution was created across the board.

    My previous job had an all-IBM shop: IBM desktops, IBM AS/400, RS/6000, S/390 on the back end, and OS/2 on that desktop, with many IBM applications. There was no MS in sight (WordPerfect/Lotus123 and Lotus Notes were workhorses). This was until about 8 years ago. When they migrated from OS/2 on the desktop to WinNT 4.0, (with MS office, except for Lotus Notes) they went from two IT support people per 130 users to 11 in one year (!!!). OS/2 on Intel platform at the time was what Mac OS 7/8/9 represented in terms of need for support. It was in many ways similar to Mac (with respect to GUI), it was much more intuitive than Win3.1 (or 95, or NT) and it never ever needed a re-boot. Desktops were left running for months.

    It is so funny to see some of former colleagues discover Mac OS nowadays and comment how it reminds them of the OS/2, with intuitiveness, reliability and speed…

    This will need to come from above. No reasonable IT guy in the lower/middle echelons will every advocate a move which could jeopardise so many careers around him (including his own). C[insert a letter]O is the only one with the proper motivation (bottom line) that can get this done.

  8. ” Macs are expensive vs. PCs: In many cases, comparable Apple systems are priced similarly or in some cases are even ‘cheaper’ than their competition.”

    ‘Cheaper’ is the wrong word. ‘Less expensive’ would be more suitable.

    Cheap, English 101. Cheap connotes tacky, inexpensive; because it’s shoddily made.

  9. @Cubert

    If k is an exponent, then the form of the equation should be:

    Frustration Level = c (Time with PC)^k

    where:
    “^” indicates “to the power of”,
    k is greater than 1 to reflect that frustration actually increases at a faster rate than the cumulative time on a PC (the magnitude of k otherwise remains open to debate), and
    c transforms the power function on units of time into a scalar having units of frustration.

    And that leads to an interesting question: In what units can the level of frustration be measured?

  10. I think I figured out what went wrong. I’ll try again:

    Netcraft can tell you what OS any given web site is using. It’s interesting enter the US Army’s web site (www army mil) and find out what they are running.

    They have a policy of using Macs and PCs 50-50. So maybe Gartenberg does have a point. <snicker>

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