“As part of a February 11-15 corporate survey, ChangeWave asked respondents involved with IT spending decisions who the manufacturer was of the smart phones their company currently provides,” Jim Woods and Paul Carton report for ChangeWave. “Nearly three-in-four respondents (73%) cited Research In Motion as the manufacturer of their company’s smart phone.”
“While Apple (AAPL) still has a relatively small share of the corporate smart phone market (5%), the company’s iPhone continues to grab sky-high satisfaction ratings. Nearly three-in-five (59%) of Apple’s business customers say their company is Very Satisfied with the iPhone,” Woods and Paul Carton report.
Woods and Paul Carton report, “RIM ranks second with a Very Satisfied rating of 47%, though we note this represents an unusually large 8-pt decline from the previous survey.”
MacDailyNews Take: The more people see their friends’ and the people with whom they are doing business’ iPhone, the further RIM’s user satisfaction will decline. People were “very satisfied” with taking 6 day to cross the Atlantic by ship until they found out they could do it by plane in 6 hours.
Woods and Paul Carton report, “Palm receives its lowest corporate satisfaction rating in a ChangeWave survey yet, with only 10% of corporate users saying their company is Very Satisfied with the Treo.”
MacDailyNews Take: We’ve learned and struggled for a few years here figuring out how to make a decent phone. PC guys are not going to just figure this out. They’re not going to just walk in. – Palm CEO Ed Colligan, commenting on then-rumored Apple iPhone, Nov. 16, 2006
Full article here.
It’s true, other phones–even if they do somethings better, like push email from RIM — simply suffer by comparison with the iPhone’s over feature set and ease of use. I’ve had at least two business owner friends buy iPhone’s since seeing mine.
Sailing ships, Steam Lines, Propeller Plans, Jet Planes, Super Sonic Jet Planes.
I miss British Airway Concorde Service..
Good Think smart phones aren’t Energy using beasts.
The phone has push mail capabilities. It’s just a matter of setting things up that way from the software end (both sides). Doesn’t the iPhone support Yahoo push mail?
Speaking of iPhones, I can’t wait to ditch my Palm 755p for an iPhone. The Palm is pretty good hardware, but they’ve long ago ditched any support for Mac users. They haven’t upgraded their software since the last Ice Age, and their support for Microsoft Office for Mac 2004 was only possible using a Microsoft conduit. After my upgrade to Office for Mac 2008, there is no longer a way to sync Entourage (or Apple’s Contacts/Mail, for that matter) with the Palm. Palm doesn’t offer any workarounds, nor do Microsoft or Apple. You’d think, if you were Palm, you’d create a solution to keep long time users like me happy. In fact, their website is completely silent on this issue! I’m sorry to say this to Palm, but it’s true: you’ve lost my business.
It is sad really. Palm. They are stuck in the 90s. They basically dropped their Graffiti writing system that the original Palms had. If they had developed it, perhaps they would have come up with something like an iPhone.
I loved my Palm V. I still have it. Don’t use it, but I’m keeping it. It is slick. Something that people would think Apple would make. I think they peaked with the Palm V. They really needed to make a Treo in the form factor of a Palm V. Or at least the casing of a Palm V. The cheap plastic that the Treos are made of suck.
You know, ex Palm CEO Ed Colligan was right. Apple knew nothing about phones.
However, they sure knew a hell of a lot about miniaturizing a computer with a well designed form factor and and making a great OS and user interface.
Apple vetted third party apps made following a clean SKD, using consistent interface rules and doing something other than translating Klingon to Vulcan will just be icing on the cake.
Yes, the iPhone has push mail. My Yahoo account does it. My company’s pop mail doesn’t. 🙁
Now if I could get IT off their butts!
I was at the Obama rally in Columbus, Ohio on 2/27/08 and the guy sitting two seats to my right had his iPhone out killing time while we all waited for Barack to arrive. I asked him what was his favorite thing about his phone and he said “Having full-blown Internet, and second would be Visual Voicemail.”
I saw a black guy with one later waiting to see if he could get a picture of Barack on his way out.
This is a phenomenon, people! The stock price being so low right now doesn’t reflect the fact that it’s only in four countries (officially), ours included. The SDK isn’t even out, third party apps haven’t been written, and enterprise support is barely there.
By the by, who else saw the ABC News piece last night from Obama national campaign headquarters with all the kids in there using Macs? That’s reason enough to vote for him right there; the prospect of having a President of the U.S. using a Mac.
I knew there was a reason I liked that guy!
Peace.
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Olmecmystic
“You know, ex Palm CEO Ed Colligan was right. Apple knew nothing about phones.”
So funny and so true.
“Sailing ships, Steam Lines, Propeller Plans, Jet Planes, Super Sonic Jet Planes. . . . Zefram Cochrane . . .”
Picture Ed Colligan on a highway exit ramp holding a sign that reads, “Will be your CEO for food.”
The fact that I am willing to (and will) pay $400 to Sprint to get out of a 2 phone contract to move from Palm to ATT for an iPhone says a lot about the state of Palm, and the marvel of the iPhone. I will miss the Documents to Go application that allowed me to create and edit Word & Excel documents on the device. Hopefully, a similar application will become available soon on the iPhone after the SDK is released. As I understand it, the iPhone does not support the creation and modification of documents except through the note pad and contacts. One day soon, I hope.
I’m really looking forward to the SDK release. I’d like a Bento-like db app for home inventory, a camera-based barcode reader a la Delicious Library, and a pony. Oh, and a cap gun. And a Marathon bar.
“That’s reason enough to vote for him right there; the prospect of having a President of the U.S. using a Mac.”
G.W. Bush uses a Mac. The world must seem like a very scary, confusing place where things don’t all fit neatly into boxes. You may not be ready to grow up just yet…
To grok: Nice!
Apple is rolling up the RIM to WIN.
Apple vs Tim Hortons – huh.
@Dougness…
That’s *way* too Canadian for most Americans to get. Still, remember to roll your “R’s”.
“We’ve learned and struggled for a few years here figuring out how to make a decent phone. PC guys are not going to just figure this out. They’re not going to just walk in.” – Palm CEO Ed Colligan
What Ed Colligan said is actually right, but he didn’t expect Steve Jobs’ way around that problem:
Make the phone a computer!!! SDK will help Ed understand that fact.
The other thing he didn’t see coming was multi-touch.
And the last thing, is that mister Jobs is a creative genius. In another field, Mozart was able to compose in one afternoon what some other experienced and talented musician spent days to finally come to the conclusion, they just couldn’t put out there something that pure and perfect.
I love my iPhone. I couldn’t imagine having to switch back to a reular antiquated phone. Now AT&T;on the other hand sucks ass!!! I live in downtown Phoenix (the 5th largest city in the US). I drop at least 5 calls a day. I know of at least 3 people who returned their iPhones because of AT&T;. Please release it on T-Mobile, Apple!!
I have my doubts about the phone part of the iPhone, as well. Plainly speaking, it just isn’t loud enough. Trying to use one the other night, a friend and I couldn’t get it loud enough to hear it. The floor sales guy couldn’t either. . . . You see, we were in an Apple Store, and the background noise was enough to make the phone unusable. . . . That’s a real poor sales incentive. In this case, a Touch would suit my needs better, . . . and a MacBook even more so.
@Olmecmystic
“I was at the Obama rally in Columbus, Ohio on 2/27/08 and the guy sitting two seats to my right had his iPhone out killing time while we all waited for Barack to arrive. I asked him what was his favorite thing about his phone and he said “Having full-blown Internet, and second would be Visual Voicemail.”
I saw a black guy with one later waiting to see if he could get a picture of Barack on his way out.”
========================================
Oh my,
I am disturbed that it was necessary to point out that a ‘black guy’ had an iPhone.
Was the guy sitting next to you Asian? or Spanish?
Maybe you didn’t reallymean what you inferred?
Just in case Apple reads these pages (mad if they don’t) I’ll say it again. no one is a bigger Apple fan than I and I lust after an iPhone. But I will not buy one until I can swap out the SIM card and insert another. I travel a lot and take my phone with me. I have mobile accounts in a half-dozen countries. Roaming is an absurd solution. Taking a share of the carrier income is smart from Apple’s point of view and I love it that they grow their revenue at the expense of some Fat Cats but…it’s not a smart solution for me. I’ll put up with the inferior phone I already have, and its retinue of SIM cards.
Olmecmystic, I know a black guy that has a MAC Book Air, a MAC Pro, and a BMW. Take that!!! He also has a black daddy, a black mommy, a black wife and two cute little black children. And to top it all of he has a couple of white friends.