Massive Blackberry outage affects all of North America; iPhone users unaffected

“A major service outage afflicted users of the popular BlackBerry smartphones across the United States and Canada on Monday, wireless carriers said,” The Associated Press reports.

“Officials with AT&T and Verizon Wireless said the BlackBerry maker, Research in Motion, told them customers of all wireless carriers were affected,” AP reports.

“There was no word what caused the outage or when service would be restored,” AP reports. “Officials of Research in Motion, also known as RIM, did not return phone calls.”

“Major disruptions have been rare but often provoke an angry backlash against the Canadian company because of its typically lengthy silences about the cause and because it eventually gives only cryptic, jargon-laden explanations,” AP reports.

“When the BlackBerry service suffered a major outage last April, the company remained silent about the cause for two days,” AP reports.

Full article here.

44 Comments

  1. It’s just an f-ing phone.

    Get over yourselves, really.

    I love my Macs. Love ’em. I just installed a 180MB patch to fix all the things Apple screwed up in 10.5. Apple makes great, yet imperfect stuff. RIM had a very brief service interruption. It happens. Technology is imperfect. It’s OK. RIM’s success is unquestionable everywhere but here. Amazing.

  2. wow, whole lot of people we have never heard of before coming out of the wood work to tell us how great blackberrys are and how bad the iPhone is just as RIM has a crash. interesting astroturf campaign there guys…..

    no offense, i think crackberry is a pretty cool system/phone, but someone must feel threatened to show up all defensive like that.

    now if you tried arguing win-mobile worked, well, nobody is that stupid. ” width=”19″ height=”19″ alt=”wink” style=”border:0;” />

  3. Actually, shen, most of the posts have been all about how Blackberry is the crappiest phone since the crank models and how the iPhone is perfect. Even if the iPhone doesn’t work here at all and my Blackberry never lost service during the supposedly massive outage. We have a company full of them and they all worked fine, no service loss at all.

    I’d love to have an iPhone for my personal cell phone. I can’t get one. My Blackberry works fine, always has.

  4. Would never happen with the rock-solid reliability and user friendliness of the Windows Mobile OS. It’s amazing how something so powerful can be so useful at the same time. You I-Phone dorks have no clue.

    Your potential. Our passion.™

  5. Jeez, MDN, big deal, outages happen. They are frustrating when they happen, but they happen. It’s only news worthy in the sense of our product being better than yours: When the outages/bugs/vulnerabilities are persistent and never addressed.

    Just FYI, the iPhone has experienced at least 2 widespead outages since I have owned one (as apparently while AT&T;was updating either hardware or software). But they were silent about it also.

  6. Duh iPhone users were not affected, BECAUSE THEY CANNOT USE BLACKBERRY SERVICE.

    It’s like saying the water is turned off but the gas is still flow, Outside of them being utilities that people user NOTHING is common!

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