Beleaguered Dell closes Edmonton call centre; dispenses up to 1,200 pink slips

“Dell Canada is closing its Edmonton call centre after only three years, putting up to 1,200 people out of work,” The Edmonton Journal reports.

“Edmonton Economic Development Corp. confirmed today it had been told the centre in the Edmonton Research Park will be closing in a few months,” The Edmonton Journal reports.

“Dell is only three years into a 20-year sweetheart deal at the research park, and has consistently touted the call centre as its top-performing global facility,” The Edmonton Journal reports. “The deal with EEDC included a $1-a-year lease for 20 years on 15 acres of land, and a property tax rebate worth $1.1 million.”

The Edmonton Journal reports, “Earlier this week, Dell announced it was cutting an unspecified number of jobs at its Ottawa call centre and had cancelled plans to hire up to 1,200 more workers.”

Full article here.

The Canadian Press reports, “Employees were told of the closure Thursday morning. Some will lose their jobs immediately and others will be let go in the coming weeks and months.”

“Reports suggested Dell was paying staff at the call centre salaries that ranged from $28,000 to more than $45,000 per year,” The Canadian Press reports. “Dell officials would not comment on what will happen to the building or its lease.”

Full article here.

[Thanks to MacDailyNews Reader “Charlie Bing” for the heads up.]

Good luck to those workers who are affected by Dell’s suckage. Now for the good news: some of you may soon be able to work for an innovative company for a change.

Hey, Mikey, after you cut every last thing, then what?

We have a better idea: Shut it down and give the money back to the shareholders.

Nobody ever said Payback was anything less than one seriously delicious bitch.


  1. Great move Dell. Now the last group of English speaking tech support is gone. People are now going to be routed to India and get someone who barely speaks English.

    That is one great thing about Apple support. They speak English.

  2. I love any bad news about Dell too!

    Least little thing…like a toilet overflowing in the Roundrock, TX HQ makes me happy!

    I’d like to sell T-shirts and bumper stickers that read: “Buy A Dell, Burn In Hell!”

    You really do get what you pay for.

    In Dell’s case, you get cheated no matter the price you pay for their junk!

    On a serious note, I do feel badly for those people who lost their jobs.

    However, they can always apply at the Apple Store or an Apple Reseller.

  3. Does this mean they will have to pay realistic back rent for the space, since they have reneged on the sweetheart deal that got them to move the jobs there in the first place? Because it seems to me they owe the city some money.

  4. A little sympathy please for the folks who are losing their jobs. They’re the ones who will really lose.

    This is why governments should never make sweetheart deals with corporations in order to bribe them into locating in their area. Local taxpayers are getting the shaft as well.

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