“At Macworld 2008, Steve Jobs once again strutted across the stage like a prize peacock, this time claiming to have learned from past mistakes by listening to Apple customers. Well if Apple and its boss have indeed been listening to their customers they have a funny way of showing it because customers are still waiting for their two most requested products,” Stan Beer writes for iTWire.
Beer’s first product is 3G iPhone, despite the fact that 3G chipsets are still too power-hungry (although that’s about to change quickly) and most of the U.S. (where most iPhones are currently) doesn’t have 3G coverage (meaning a 3G iPhone would be sucking battery life while connecting to slower 2.5G towers anyway).
MacDailyNews Take: The 3G iPhone will come when it makes sense, not just because Stan Beer, the self-appointed stand-in for all Apple customers, has classified it as one of the two most-requested Apple products. If you read tech articles all day long (and we do), you’d think that a 3G iPhone is the holy grail, but if most U.S. users had one today, they would rarely benefit from 3G and would instead be constantly griping about how the iPhone needs a better battery. iPhone didn’t sell an average of 20,000 units per day for the last 200 days for nothing.
After screwing up his understanding of Apple’s iPhone sales goals and how far ahead of them they are today, Beer has better luck with his second product, writing, “For the past 18 months, loyal Apple users have been practically screaming for their beloved vendor to release a smaller form factor notebook than the MacBook. An ultra-portable with a screen around 10 inches or smaller, maybe a tablet style device, something they can easily take with them on a trip, is what they’ve been asking for. What do they get instead? A pancake. or to be more exact – a weak ultra thin crepe.”
MacDailyNews Take: Beer has a point here. MacBook Air is not a 10-inch ultra-portable. It is an ultra-thin MacBook. It makes sense for a certain market which, we presume, Apple believes is a larger market than the one for 10-inch ultra-portables. It would be nice if Apple offered both, we suppose, but it may not be worth it for Apple to do so. Or maybe they’ll address it in the future. As for a tablet-style, multi-touch device, we probably have to wait for the iPhone SDK next month and apps to be released, before anything like that would debut.
Beer continues, “The MacBook Air may ultimately prove to be a useful computer for some users but it’s not what the market has been asking for… Some analysts may postulate that the market will come to appreciate the MacBook Air when they touch it and feel it. However, the market knew what it wanted and it didn’t get it.”
MacDailyNews Take: Again, who named Stan Beer the portable computer market’s rep? Apple’s portable sales are growing faster than HP’s, Dell’s, etc. Obviously, Apple has a good handle on what the market really wants. That’s not to say that Apple may be missing it here. They have done Mac designs in the past that didn’t have a large enough market to adequately support them (see: G4 Cube). Again, we’d like to see what Apple would do with a small-screen ultra-portable MacBook Pro, too.
Beer continues, “The iPhone was a perfect example of what can be achieved if a company listens to the needs of its customers. Hopefully Apple hasn’t forgotten how to listen.”
Full article here.
MacDailyNews Take: Wait, we thought the iPhone was one of two of the most requested products that Apple is failing to properly deliver, not “a perfect example of what can be achieved if a company listens to the needs of its customers.” Which is it, Stan?