Cupertino, we have a problem.
Apple iPhone’s weakest link continues to be AT&T. We know, big surprise. God knows AT&T’s so-called “phone support” rivals the worst Windows box assembler’s.
So, first the activation fiascos that rendered Apple’s $600 devices into gorgeous, but useless iBricks, and now this:
“iPhone users across the U.S. were complaining Monday that AT&T Inc.’s wireless data network was down,” Nancy Gohring reports for IDG News Service.
“The network was down primarily in the West and Midwest, but by 7 p.m. on the East Coast, service was restored, according to Warner May, an AT&T spokesman. He said he didn’t know when the problems started,” Gohring reports.
Full article here.
Engadget confirms here.
MacDailyNews Take: Regardless of the situation, “we don’t know” seems to be the first thing AT&T employees are taught to say.
them &
Alberto Goonzales
Oh gawd. How do you handle 500,000 new customers added to your business in two days. Come on AT&T, here is your chance to shine.
It’s ironic that iPhone might enjoy the best service overseas, and not in the US.
Here in Japan, the wireless service is among the best. iPhone will feel at home here, and will be able to depend upon any of the providers. I look forward to iPhone’s arrival in Japan!
I have an iPhone and att is making me frustrated!!!!!!
Saying “we don’t know” is actually being honest, something honorable. It’s better than passing the buck.
I was prepared to hate AT&T because I had them a couple of years ago and hated them then. So far, it hasn’t been terrible. I’ve dropped a couple of calls, all in 1 certain area. No longer drop calls where Verizon used to cut me off. Called customer service today to turn on international roaming. Other than having to wait 10 minutes for someone to answer, they were very helpful and courteous.
But, I must say that the phone completely makes my Palm Treo 700p look like an antiquated hunk of junk.
So far it’s smooth sailing for me, my iPhone and AT&T.
I find the accents of many of the mid- and southern-American states to be very annoying to listen to. I could never marry one of them. I know that’s being harsh, but it’s true. Very whiney. Oh, I’m mean today.
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By the way, my comment about the accents was in reference to the phone support that most of these companies have working for them.
I just want an iPhone, dammit! Please come to Canada!
Yup – was out in Houston today as I was showing someone how cool the phone was(n’t).
I thought they were taught to blame Apple first. Criminy, it’s on page one of the manual.
Maybe they really don’t know….
Can you say provider independent iPhone for Christmas?
If this keeps up…I can.
Just my $0.02
Ugh… I am about sick and tired of people bashing the iPhone, AT&T, or Apple. Come on, this is a brand new product only days old. Expect some problems. If you can’t deal with that, then you should have waited to buy! Also, I am a huge Apple fan, but, the only answer I ever got around anything iPhone from people at the Apple Stores was “I Don’t Know”. So it isn’t only AT&T. Everyone needs to relax for a month or two and let problems get worked out. If there are still major issues in a couple months, then I’d say complaints are justified.
Yah, I sure hope Apple built in a “minimum level of service” clause. If AT&T doesn’t deliver, they lose the contract.
my MDN widget doesn’t like the “&” in this article’s title in the rss feed
my MDN widget doesn’t like the “&” in this article’s title in the rss feed
my MDN widget doesn’t like the “&” in this article’s title in the rss feed
my MDN widget doesn’t like the “&” in this article’s title in the rss feed
Try them and Harry Reid and friends. Democrooks. Alberto Gonzalas has done nothing wrong. Clinton did far worse but the liberal media let that one slip right by as usual. You libs are scum! Great article about you liberal scum terrorist supporters here:
http://www.dailymail.co.uk/pages/live/articles/news/news.html?in_article_id=465570&in_page_id=1770
Alberto Gonzales is a great man. Shame on you liberals!
I have had my iPhone since Friday and all I can say is Apple better bring on the third party applications or additional applications of it’s own pronto. Wanna transfer a word doc or an RTF (TextEdit) document to your iPhone – sorry. No can do. How do you transfer information from your Mac to your iPhone – information that does not normally reside in email, address book or bookmarks in Safari? Ya don’t. Too locked down so far. I have 14 days to decide if I’m sticking with this phone. It’s a GREAT phone as far as the built in features but it’s so limiting compared to my Palm Treo 650 in terms of exchanging information, holding information and running applications *offline*. Web 2.0 ain’t gonna cut it. We simply are not in an environment where we can depend on perfect network connectivity 24/7.
BTW MDN, your RSS feed does NOT work in the iPhone. Safari complains that your feed is too slow or not responding!
“Server Not Responding
We can’t get to the feed you requested right now. It may be too slow or unreachable.”
Says that every time, all the time but just for MDN.
Just as I find the accents of those in the northeastern states to be extremely annoying. Who fucking cares. AT&T just needs to get their shit together and fast.