Apple iPhone’s weakest link: AT&T; two days after iPhone launch, AT&T EDGE goes down

Cupertino, we have a problem.

Apple iPhone’s weakest link continues to be AT&T. We know, big surprise. God knows AT&T’s so-called “phone support” rivals the worst Windows box assembler’s.

So, first the activation fiascos that rendered Apple’s $600 devices into gorgeous, but useless iBricks, and now this:

“iPhone users across the U.S. were complaining Monday that AT&T Inc.’s wireless data network was down,” Nancy Gohring reports for IDG News Service.

“The network was down primarily in the West and Midwest, but by 7 p.m. on the East Coast, service was restored, according to Warner May, an AT&T spokesman. He said he didn’t know when the problems started,” Gohring reports.

Full article here.

Engadget confirms here.

MacDailyNews Take: Regardless of the situation, “we don’t know” seems to be the first thing AT&T employees are taught to say.

70 Comments

  1. It’s ironic that iPhone might enjoy the best service overseas, and not in the US.

    Here in Japan, the wireless service is among the best. iPhone will feel at home here, and will be able to depend upon any of the providers. I look forward to iPhone’s arrival in Japan!

  2. I was prepared to hate AT&T because I had them a couple of years ago and hated them then. So far, it hasn’t been terrible. I’ve dropped a couple of calls, all in 1 certain area. No longer drop calls where Verizon used to cut me off. Called customer service today to turn on international roaming. Other than having to wait 10 minutes for someone to answer, they were very helpful and courteous.

  3. I find the accents of many of the mid- and southern-American states to be very annoying to listen to. I could never marry one of them. I know that’s being harsh, but it’s true. Very whiney. Oh, I’m mean today. ” width=”19″ height=”19″ alt=”grin” style=”border:0;” />

  4. Ugh… I am about sick and tired of people bashing the iPhone, AT&T, or Apple. Come on, this is a brand new product only days old. Expect some problems. If you can’t deal with that, then you should have waited to buy! Also, I am a huge Apple fan, but, the only answer I ever got around anything iPhone from people at the Apple Stores was “I Don’t Know”. So it isn’t only AT&T. Everyone needs to relax for a month or two and let problems get worked out. If there are still major issues in a couple months, then I’d say complaints are justified.

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