Apple and AT&T have published separate online iPhone Frequently Asked Questions. AT&T covers the following categories:
• General
• Activation
• Existing Customers
• Billing
• Return Policy
AT&T’s “iPhone Frequently Asked Questions” are here.
Apple has made available online “iPhone Questions and Answers” which covers frequently asked questions including iPhone set up, accessories, using iPhone and more here.
[Thanks to MacDailyNews Readers “Pete” and “Richard” for the heads up.]
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No insurance? Gasp. I wonder if there will be a form of Apple Care you can purchase.
Activated with a large, round and curly hairdo?
“Q. I’m an existing customer. Can I swap out my current SIM card and start right away?
A. No. iPhone must be activated befroe it can be used. iPhone includes a pre-installed SIM card for your convenience.”
(my emphasis)
“No insurance? Gasp. I wonder if there will be a form of Apple Care you can purchase.”
Probably yes, but no Applecare plan will ever cover accidental damage or damage caused by abuse. Different than insurance.
Checking in from Phoenix today, in the business section of the Arizona Republic is a page 1 article titled “iWant” with a big picture of the iPhone. The article goes on to say the only place to get them will be at the 3 apple stores in phx. Too bad ATT.
@Moo
Of course, not damage or abuse but for support and malfunction. As a mac user for sometime. Apple Care has proven at times to be invaluable. And for the price, it is well worth it to have it. I have used it many times.
In fact, I have had an iPod fail after a year and thank god I had purchased Apple Care. Voila, replaced with a new iPod.
I don’t know of any care program offered by any vender that beats AppleCare.
Always remember to read the fine print.
If you download porn to your iPhone, it’s <u>not</u> covered by Acts of Goo.
Try reading the FAQ David…
GASP! what a thought!
No upgrade penalty….that is super important. Cingular used to nail you with a nasty surcharge for changing phones too soon.
Just my $0.02
@Twisted Mac Freak
“If you download porn to your iPhone, it’s not covered by Acts of Goo.”
Don’t start on MDN! There is no GOO! GOO does NOT exist (except at the BBC and Paris Hilton)!
If there is a GOO – GOO loves you.
@JIM – TIV: same article, pretty much, above the fold on the front page of the abq journal this morning, same headline i think.
Ok, now I’m confused. Can I or can I NOT activate the iPhone WITHOUT a data plan? I have NO NEED for and do not want EDGE. I am strictly WiFi and want to pay the lowest possible rate. Please advise.
“Please advise.”
Yes, you are really confused. Please let me help you.
Read this slowly and carefully:
This is MacDailyNews. What you want is Apple or AT&T.
“except at the BBC and Paris Hilton”
NOW I know why you never see those two photographed together.
You cannot activate an iPhone without one of the 6 plans diagrammed on Apple’s website, and they all include data.
Why hasn’t Apple allowed the keyboard to expand in landscape mode when you tilt the iPhone sideways???!
It would increase the size of the keypads and create more space between the keys.
Why are we not seeing this!?
Maybe it’s an engineering problem? – doubt it.
Maybe they don’t want to confuse people? – doubt it.
Maybe if there’s two sizes available they are afraid people won’t learn it as effectively? – doubt it.
Maybe they think the small size is good enough? But it still takes people a week to adjust to it…
And what about when you’re typing on the bus and it’s vibrating?
What about when your glasses are misplaced?
What about the casual user who only types a few words a day and never adjusts to the keyboard?
What about your grandmother or parent who will be quickly discouraged with any tech device learning curve?
What about typing and walking at the same time through the airport terminal?
Wouldn’t it all be easier with a landscape keyboard?
Why else would Apple leave it out?
Why?
What if I buy it, take it home, and I don’t get good phone reception? It’s a bit unfair (I think) to charge a re-stocking fee for people caught in this predicament…
Also, I’m curious how much extra I would pay for calls to/from Canada, and calls to/from the U.S. FROM Canada?
No Squirt for You,
One of the FAQ’s in the MDN article makes it seems the data plan is required for activation. Therefore, my inquiry on that specific point becomes valid in this forum, you pretentious ass.
Mac 84: “Maybe they think the small size is good enough? But it still takes people a week to adjust to it…
And what about when you’re typing on the bus and it’s vibrating?
What about when your glasses are misplaced?
What about the casual user who only types a few words a day and never adjusts to the keyboard?
What about your grandmother or parent who will be quickly discouraged with any tech device learning curve?
What about typing and walking at the same time through the airport terminal?”
I agree with your question about lansscape mode for the keyboard. However, I think past that everything you mention is true of the small QWERTY keyboards.
I am going to assume some of your questions are satire. If not, dude, chill.
My question is, if I am an existing Cingular/The New AT&T customer, do I HAVE to go to an AT&T store to have a drone set me up, or can I adjust my plan when I activate via iTunes. I hope it is the latter.
@Mac 84
Are you Enderle or Dvorak so some MS troll. Get lost!!
“you pretentious ass”
Oooooo. I may be pretentious but you sure do whine a lot.
Screw yourself, dumbass.
And here’s a great example (there are many, many more):
“Comment from: iMaki
Of course it will be limited. Apple absolutely cannot make deadlines or meet the basic needs of consumers anymore. The demand is the same now as when it was announced. In fact, I think it’s less. It’s just salt added to the wounds of endless waiting and disappointment. It will be the Wii all over again with legions of peeved, irritated consumers.”
http://macdailynews.com/index.php/weblog/comments/13808/
Guys, you misunderstand me. I was just trying to dramatize a point. I think Apple would sell more iPhones if they had the landscape keyboard option.
I think it would help asuage the fears of the tiny virtual keyboard if you could tilt it sideways and make it larger.
I’m rooting for Apple. We Mac users have been ignored for over 20 years and it’s finally time to shout out loud, “I’m a Mac and I’m proud!”
Say it loud, “I’m Mac and I’m Proud!” (add James Brown riff…)
My engineering hat was just wondering why they haven’t offered this feature. I predict it may appear in the future.
Mac 84: There could be options like that especially if there’s a demand. The flexibility of an OS X driven interface with easy upgradability would make it a cinch. I was wondering if you can turn off the spell check feature which could be annoying.
I don’t think a landscape keyboard would work. It’d be uncomfortable.
I read somewhere that the iPhone would not support VPN. I just read Apple’s FAQ and it states:
“For secure Internet access, iPhone supports industry-standard Wi-Fi security and virtual private networking (VPN).”
Me likey!