“Dell has decided to halt plans to open up a second retail outlet outside New York City, several months after cautiously saying it would give it a try, a company spokesman said Wednesday,” Edward F. Moltzen reports for CRN.
“CRN learned that it appeared Dell was set to pull the plug on the New York store, and the company confirmed it Wednesday,” Moltzen reports.
“The rollout of two retail locations [Dallas, New York] was considered a first entry by Dell back into a retail market it exited several years ago after limited, if any, success,” Moltzen reports. “As was planned for the West Nyack, N.Y. outlet , the Dallas store doesn’t stock inventory but assists customers in ordering products from Dell and getting help with technical issues.”
Full article here.
[Thanks to MacDailyNews Reader “Robert” for the heads up.]
The contrast ratio between Dell and Apple continues its run to infinity.
As we wrote in our MacDailyNews Take on May 30, 2006 regarding Dell’s retail effort, “This classic Dell experiment has ‘failure’ stamped all over it.”
Related articles:
Fortune: Apple Inc. is America’s best retailer – March 08, 2007
How Apple Retail Stores beat Best Buy, Neiman Marcus, and Tiffany – December 19, 2006
Will Dell’s retail computer stores work sans inventory? – May 30, 2006
Dell to open retail stores – May 22, 2006
Beleaguered Dell’s numbers don’t add up – April 09, 2007
Jim Cramer: Michael Dell is no Steve Jobs – March 30, 2007
Beleaguered Dell finds evidence of misconduct in internal investigation – March 30, 2007
Market researcher suggests that beleaguered Dell open high-end nightclubs – March 19, 2007
Beleaguered Dell slashes forecast for notebook shipments by 20-percent – March 13, 2007
BusinessWeek: Beleaguered Dell pulling out the pink slips? – March 08, 2007
Beleaguered Dell: Shut it down and give the money back to the shareholders – March 02, 2007
Beleaguered Dell’s earnings drop 33% – March 01, 2007
Beleaguered one-trick pony Dell faces unclear future – February 14, 2007
Biting words on Apple come back to haunt Dell – February 10, 2007
Dell faces investor lawsuit over ‘illegal Intel kickbacks’ – February 02, 2007
Michael Dell is no Steve Jobs – February 02, 2007
BusinessWeek: Welcome back, Michael Dell – don’t get too comfortable – February 01, 2007
Rollins out as beleaguered Dell’s CEO, replaced by Michael Dell immediately – January 31, 2007
Total eclipse of Michael Dell goes off as predicted – January 10, 2007
SEC starts formal probe of beleaguered Dell – November 16, 2006
Apple does it again: New Macbook Pros much cheaper than Dell – October 25, 2006
Dell feels the heat from Apple – October 04, 2006
The Motley Fool: ‘Intel to Dell: you guys stink’ – September 28, 2006
Beleaguered Dell’s OS-limited PC sales ‘declining rapidly below expectations’ – analyst – September 21, 2006
Fortune compares Mac vs. Dell: ‘you’ll get more for your money with Apple’ – September 11, 2006
AP: Time to think different, Apple Mac beats Dell on price, software compatibility, and more – August 23, 2006
Dell profit falls almost in half; announces informal SEC probe – August 18, 2006
Dell cannot compete with Apple’s new Mac Pro price or feature set – August 15, 2006
Bear Stearns: Apple’s new Mac Pro, Xserve pricing well below comparable Dell systems – August 09, 2006
Dell warns of earnings miss; shares plunge 15% – July 21, 2006
Survey shows big jump in consumer interest in buying Apple Mac; Dell takes steep slide – July 06, 2006
Dell warns 1Q earnings will miss mark; shares tumble – May 08, 2006
Apple passes Dell in market value – May 02, 2006
InformationWeek: Apple Mac run Mac OS X, Windows, and Linux; Dell and HP should be concerned – May 01, 2006
Dude, you got a Dell? What are you, stupid? Only Apple Macs run both Mac OS X and Windows! – April 05, 2006
Apple Mac is #1 in European education market, pushes Dell down into second place – February 03, 2006
Steve Jobs emails Apple team: Michael Dell not the best prognosticator, Apple worth more than Dell – January 16, 2006
Fortune: Michael Dell reiterates he’d love to sell Apple’s Mac OS X if only Jobs would license – January 22, 2007
PC box assemblers like Dell and others wish Apple would license Mac OS X – August 31, 2006
Michael Dell say’s he’d be happy to sell Apple’s Mac OS X if Steve Jobs decides to license – June 16, 2005
Fortune: PC makers realize Mac OS X is superior to Windows, they’re wooing Steve Jobs for licenses – May 26, 2005
There won’t be any money to return to the shareholders at this rate!
mw=serious
OK, that’s just funny.
Apparently Michael needs to apply a tactic of boardroom communication that involves a series of ‘farts and tap-dances’.
So long, Kurt. We’re gonna miss you.
See you on Tralfamadore.-
Kilgore Trout
Dell stores are dumb in concept and appearance.
Hey I got a idea!
Lets break Dell up and give it back to the shareholders, in little pieces, much like the Delldude breaks up his “buds” before smoking them.
“Dude, you going to get a cell”
hahaha
Beleaguered Dell Beleaguered Dell Beleaguered Dell Beleaguered Dell Beleaguered Dell Beleaguered Dell Beleaguered Dell Beleaguered Dell Beleaguered Dell Beleaguered Dell Beleaguered Dell Beleaguered Dell Beleaguered Dell Beleaguered Dell Beleaguered Dell Beleaguered Dell Beleaguered Dell Beleaguered Dell Beleaguered Dell Beleaguered Dell Beleaguered Dell Beleaguered Dell
There !
Just like Chrissy woulda wanted it ..
” width=”19″ height=”19″ alt=”LOL” style=”border:0;” />
SydneyStephen: That was great! hahaha!
Let’s see one store and no products at that store
No profits or some profits who know but the accountants
now we going to try another system and chips
we brought Alienware for what we still don’t know
We hired bunch of bottomfeeder who don’t know much about computers, but have a good track record in their fields of work
We even have a sign hanging on the build on Palmer Lane saying that Dell is hiring 500 engineers for what we don’t know. since we copy everything
And Mike going to pull the company of the hole.
What a f@cking ass
Look like another empty building for Austin pay for
Oh by the way Mike did you do your taxes yet? or are you filing for a extension, reason why cause of the investigation or are you paying the shareholder with your money to kept the company happy NOT
> As was planned for the West Nyack, N.Y. outlet , the Dallas store doesn’t stock inventory…
What…? Didn’t Dell learn from Gateway’s mistake? The primary advantage of a physical store over ordering online is instant gratification. Sure, people go to the Apple Store just to “look around” and then go order the Mac from Amazon.com with free shipping, no sales tax, and a $200 rebate. But a lot of novice computer users (and impatient customers with money) will go in and walk out with a Mac. You can take orders and offer tech support with a booth in a mall. What’s the point of having a “store” if you don’t stock inventory?
Well, I guess they did learn something from Gateway? Dell is pulling the plug now, instead of waiting for the venture to be a failure.
Let’s see… I can sit down at my computer in my home and order a Dell online, or I can get dressed, drive to the Dell store and sit with some geek looking over my shoulder while I order online…
Geez, no wonder that model failed!
Dell needs a serious change in strategy to stay alive. Since they can’t use OS X, why not sell computers with Linux? A company like Dell should have the resources to set up and distribute a very user-friendly and feature packed distro, and make sure it’s on supported hardware and tested and running smoothly. The Linux community has already done most of the work for them! All they would have to do is properly package it together with the hardware, and do some minor modifications and quality assurance. It wouldn’t be as good as Mac OS X, but it sure would be cheaper, and a hell of a lot better then Windows. Trying to sell machines with Windows Vista is just a loser strategy.
@Gurry
Dell have announced plans to do just that…
However, the Microsoft operating system problems are not Dell’s problems. HP have MS also – and their sales are up.
Dell’s issues have to do with plucking the low-hanging fruit. There is only so much low-hanging fruit. And only so many pluckers.
Plucking plain for all to see really…
Dell is and always will be a mail order junk pc company.
They have know value in the high street retail environment and do not know how to operate in that workspace.
They see Apple selling shitloads of macs in the high street and think they can just do the same.
The main thing is that people WANT to buy Apple macs and products – wheras NO ONE WANTS TO BUY a Dell pc.
company like Dell should have the resources to set up and distribute a very user-friendly and feature packed distro
—
you gotta be fsckin kiddin me.. Dell and Software? No.
For Dell to start making any money they need to create a new brand that could potentially have the brand values of Apple’s brand. The brand could represent quality, style and would compete with the Sony vio brand space.
Even if they could do this, it takes many years to create a brand that is worth anything to the consumer.
I took Coca Cola 30 years! – so what chance has Dell got… NONE!
> For Dell to start making any money they need to create a new brand that could potentially have the brand values of Apple’s brand.
Didn’t Dell buy Alienware for that purpose?
how long do you thing it’ll be before dell sells off alienware? you know to get back to fundamentals. hardy har har!
I bought a Windows PC once. From the late and unlamented Time Computers. They had stores all over the UK but – and this came as an unpleasant shock when I went in – no stock! I had to wait three weeks for delivery – to the store, that is, not to my house. This business model just does not work.
yea and errr, ahh forget it.
If they dd open a store, what would they sell?
Hope Michael Dell’s hungry– there’s a lot of crow to eat.
MDN: Thank you for giving a real take on a Dell article.
re: Dell needs a serious change in strategy to stay alive. Since they can’t use OS X, why not sell computers with Linux? A company like Dell should have the resources to set up and distribute a very user-friendly and feature packed distro, and make sure it’s on supported hardware and tested and running smoothly. The Linux community has already done most of the work for them! All they would have to do is properly package it together with the hardware, and do some minor modifications and quality assurance. It wouldn’t be as good as Mac OS X, but it sure would be cheaper, and a hell of a lot better then Windows. Trying to sell machines with Windows Vista is just a loser strategy.
—-
I agree to a certain point.
The major problem is that 99% of the worlds retail consumer user base have never even heard of Linux.
They have only ever used Windows.
If Apple cant create mass market share with the sexiest OS out there how the hell is Dell gonna do it?
I predict that Dell will only sell a small amount of Linux pcs, the average consumer hows nothing about the OS, what software is avaialble and whether it offers anything better than Windows.
Believe me, if mr and mrs average with 2 kids and a dog walk into a pc store and have a choice between buying a windows pc or a Linux pc they will choose a windows pc.
Apple, since OSX first came out have been trying to convince those consumers by spending $ billions on marketing to get those customers.
Dell hasnt got a chance selling Linux to the mass market.
They are gonna have to inform the public 1st about what an average consumer can do on it, whether they can access their emails, surf the web, make movies etc and whether they can do it better than a windows pc.
Unless this is done Dell will not be selling alot of Linux boxes.
What Dell really wants is to sell boxes with OS X installed.
Apple isn’t interested because doing so will fsck up the user experience because of all the Frankenstein hardware that Apple will have to support.
And the fact that Apple will lose hardware sales to Dell and lose control of the quality of the user experience, which in-turn will make dedicated mac users leave the Apple camp in droves.
This will also undermine Apple’s brand values and will ruin any good press the company has had and built up over the years from making innovative and great products.
Dell sellign Linux is a challenge to Apple, and one that Apple should not rise to imo.
aprpopos plucking…
I’m not a pheasnat plucker,
I’m a pheasant pluckers son,
and I’ll keep on plucking pheasants
till the pheasant plucking’s done!
mw: work
I used to own a pub with no beer…
it was more profitable though…at least it broke even…