Microsoft sued over deceptive Windows Vista marketing

Apple Store“A lawsuit alleges that Microsoft Corp. engaged in deceptive practices by letting PC makers promote computers as ‘Windows Vista Capable’ even if they couldn’t run the new operating system’s ‘signature’ features,” Todd Bishop reports for The Seattle Post-Intelligencer.

Bishop reports, “The proposed class action, which Microsoft disputes, was filed on behalf of personal-computer buyer Dianne Kelley of Camano Island. It focuses on efforts by Microsoft and computer makers to avoid a lull in PC sales by assuring consumers that the machines they were buying last year could run the delayed operating system upon its January release.”

“Machines carrying ‘Windows Vista Capable’ stickers included those that only met the requirements for Windows Vista Home Basic — which lacks the ‘Aero’ on-screen appearance, Media Center PC interface, Flip 3D window-switching and other features available in advanced Windows Vista versions,” Bishop reports.

Bishop reports, “In sum, Microsoft engaged in bait and switch — assuring consumers they were purchasing ‘Vista Capable’ machines when, in fact, they could obtain only a stripped-down operating system lacking the functionality and features that Microsoft advertised as ‘Vista,’ ” the complaint says. As a result, the suit said, people were buying machines that couldn’t run ‘the real Vista.'”

“The complaint, filed last week, seeks class certification and unspecified damages,” Bishop reports.

Full article here.

[Thanks to MacDailyNews Reader “elija” for the heads up.]
We’re still chuckling over the term “signature” being used to describe Windows Vista’s features.

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56 Comments

  1. Usually these lawsuits are nothing more than arterial sclerosis for courtrooms, but this one has more weight than others due to its obviousness. The “Vista-capable stickers” were intended to sell the “magic” that is Vista (such as it is). That the machines could not run the signature features of Vista IS deceptive advertising and most probably fraud.

  2. This does have a very good point – none of the new features in Vista Home Basic are actually advertised (for obvious reasons!) I think that for many people, the “wow” was more like “hey waaaaait a second…”

  3. You can’t blame Microsoft!

    They didn’t know what anything was going to run on, and still probably don’t know shit! It doesn’t look too good for MicroSuck right now. I feel really bad for them… NOT!

    Pi

  4. …They should settle out of court…each consumer who is covered in the suit will receive the following:

    1) iMac/MacPro of their choosing [Leopard ready, naturally]
    2) MacBook/MacBook Pro of their choosing [Leopard ready, naturally]
    3) Complimentary iPod
    4) Copy of Parallels
    5) Copy of Windows XP (just in case of necessity)
    6) $1,000 of Bill Gates personal fortune
    7) Box of chocolates

    There, that should fix it!

    MDN word = ‘cases’
    How many ‘cases’ has there been against Micro$oft?

  5. Just like in virtually every other case, MS will cough up a few million bucks and this will all go away. The real problem was with the morons buying the dog sh*t PCs in the first place. When you only spend $400 or so on a piece of junk like that, you’re pretty much getting what you deserve.

  6. If anything, it could be aimed at the PC manufacturers, but not MS.

    “Among other things, Microsoft created the additional designation of Windows Vista “Premium Ready” to indicate that a machine was capable of running the operating system’s advanced features, meeting premium hardware requirements including a full gigabyte of system memory.

    That “premium” designation was made available for PC makers and retailers to use in places such as computer boxes and in-store marketing materials, said Mike Burk, a Windows product manager. Microsoft also detailed the hardware requirements for the various Windows Vista versions in places including its own Web site.”

    It was the responsibility of the manufacturers and the retailers to make sure the consumer knew what they were getting.

    OS X does the same thing when they publish minimum system requirements.

  7. Good reason not to make 6 versions of your operating system for general users. Totally confusing and then to have PC hardware companies advertise that there hardware is Vista ready when it is not is rediculous.

  8. so far OS X scales nicely even on older machines. Apple does not leave out wholesale features, just a little eye candy for us such as the ripple effect when you drop a widget on the desktop. Expose works perfectly on my old G4. Dashboard works, Command-Tab works.

    Core animation may make some of us with older hardware get antsy for new machines.

  9. @john:

    I couldn’t agree more. In fact, I was nearly ready to post the same thing. This is what happens when you try to divide up the market like MS has done. No one really knows what they are paying for. Thank goodness it’s just OS X and OS X Server on the Mac side of the world.

  10. “..Funny how I can run all the features of OS X on my 6 year old G4. Give ’em hell, Dianne…”

    Chrissy ..

    True enuff .. My old SawTooth runs Tiger just great !
    But I hafta wonder, which machines won’t be able to run Leapord ?

    The Yosemites … or the Yikes / SawTooths ??

    Where will the cutoff be ??

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