Apple’s iTunes 7 shows some glitches

“Users on Apple’s web forums and our own tipsters are reporting that some new nanos aren’t being recognized in Windows iTunes 7, music being played through iTunes 7 sounds ‘scratchy’ at times, CoverFlip doesn’t always entirely download properly, and there are allegations that iTunes 7 has become, slow, bloated, and a resource hog. Some of us here at Engadget who have installed iTunes 7 haven’t noticed any bad playback or other slowdowns,” Cyrus Farivar reports for Engadget.

Full article here.

“Although Apple has yet to respond to these claims, its record in fixing iTunes problems has hitherto been very good,” Simon Aughton reports for PC Pro.

Aughton reports, “One issue that is has addressed is that of Mac users who have found that they can no longer stream music via AirPort and AirPort Express. Apple explains that the problem occurs where IPv6 networking, which is on by default, has been disabled. AirPort is restored once IPv6 is re-enabled via the Network System Preferences.”

Full article here.

Related articles:
Apple debuts iTunes 7 – September 12, 2006

70 Comments

  1. This is VERY BAD news – upgrades to iPods and the iTunes Store was suppose to be evidence of Apple’s devotion to quality hardware, software, and customer care.

    NONE of that seems to be the result.

    That is what happens when there is no competition. Arrogance & customer abuse. Very bad.

  2. Mr. Peobody
    I have the same problem, can’t watch the movie trailers in iTunes, just get audio. Sometimes it is the same when viewing trailers at Quicktime on Apple’s web site. Can’t watch small form video but can watch medium or large video. I think it is a problem with Quicktime, not iTunes. Never happened before this current upgrade. Also just watching a movie trailer now maxes out my CPU. Of course I am only running a 466mhz G4 with 10.3.9. Otherwise all else is fine.

  3. I have a 2005 PowerBook G4 with 1 MB RAM & noticed the following:

    1. iTunes 7 – locked up and crashed twice (1st time iTunes has ever crashed on my computer).

    2. CoverFlow does not automatically get all the album covers. But its a simple process to get them from Amazon and drop them into iTunes using the new View.

    3. iTunes 7 – does seem to slow down the system resources, definately noticing the spinning beach ball a lot more.

    4. iTunes 7 on my windows pc at work hasn’t had any problems, although my music library is much smaller.

    Finally, is there a forum for reporting these problems to Apple?

  4. I’m having trouble viewing movie previews. The screen does not redraw properly. Instead of an area for the preview, some text sits there and I can only hear the audio for the clip. Anyone else have this issue?

    I’m on a Sawtooth G4 upgraded processor to 2 Ghz.

  5. What happened to the CMD-2 shortcut to open the EQ window? And what’s with the “Explicit” tags, how dumb. Apple (and American society) get a clue: Children already know about stuff by the time they’re 12. It’s all the violence they shouldn’t be exposed to and desensitized by. Puritanical mind control is self-defeating because it is basically a fantasy.

    I’ve read elsewhere that the “scratchy” sound is cured with the installation of Quicktime 7.1.3, which I did before installing iTunes 7, so I haven’t heard any audio problems.

  6. I have a very different problem: I put sheet music for each tune into the artwork spot, so I’m not having artwork automatically uploaded (don’t want to lose all that sheet music).

    Problem: CoverFlow doesn’t show artwork for the particular track; it shows the artwork for the first track on the album the tune came from.

    I wanted to use CoverFlow as a digital book of tunes, but won’t happen unless I can find a fix.

    Any suggestions?

  7. Wow. Hadn’t realized that people were having problems.

    CoverFlow is smooth and flawless for me… And I have a 3-year-old 1GHz G4 PowerMac! Mind you, I don’t run a ton of high-powered apps on it, but still, if my ancient 1GHz machine can run it with no problems, I’m stunned that more recent machines would stutter.

    I have noticed the problems in downloading artwork. One album’s cover downloaded only after five tries. My guess is that Apple’s servers are swamped, and that iTunes does not display a message when a download attempt gets cut off.

    I haven’t actually listened to any music, since I mostly just iTunes to listen to internet radio, buy stuff from iTMS, download podcasts, and sync my iPod. I should test music playback.

  8. Problem: CoverFlow doesn’t show artwork for the particular track; it shows the artwork for the first track on the album the tune came from.

    More accurately, it display the artwork for the first track on the album that has art. I found out the hard way that iTunes will sometimes download the wrong art. You have to delete the art on all tracks on the album before the artwork will disappear from the view.

    As for using CoverFlow to display art for each track? Edit the MP3 tags so that each track is it’s own album. Only way I can see to do it, because CoverFlow displays albums.

  9. LordRobin:

    What exactly does it mean to “Edit the MP3 tags so that each track is its own album”?

    How about the pref, “Keep ITunes Music folder organized” under “advanced”? Would unclicking that do as you sugest?

    Thank You!

  10. dmv: “Keep iTunes Music folder organized” copies your music files into hierarchical directories in your Music folder, renaming the new copies for ease in identifying them. It doesn’t change the MP3 tags.

    If you Get Info on a track in iTunes, you can see the MP3 tags as the information for Title, Album, Track number, and so forth. iTunes groups every track with the same “Album” tag under that Album. If you were to change the “Album” tag for each track to a unique value, iTunes would consider each track to be an album all by itself. This in turn would cause CoverFlow to display art for each “one-track album”.

    That clearer?

  11. Since when has a new version of iTunes been released there haven’t been problems on either side? This will happen! Get over it! It’s now in the wild on millions of computers, much more than Apple could possibly test in a lifetime. And as usual, these problems are happening to some people but NOT all….

  12. MacMini 1.42 GHz, 1 GB RAM
    12,000+ songs

    Library now takes 10-15 seconds to load once iTunes opens. Scrolling up and down through the library
    is also slower than with the previous version.

    CoverFlow is interesting, but as I was flipping through to see what cover art had been loaded, it
    did cause a couple of brief hiccups between the tracks that were playing.

    Cover art – I added in some myself using the Get Info method, but 1 cover had a problem. The cover was 4th or 5th in the upcoming list and I noticed the cover would load and unload in the back ground continuously. I also noticed that loading the cover art led to the track playing to stop about 5% of the time.

    iTunes found about 1600 covers to load, but after a several hours it is only about a thrid of the way through.

    I suspect some of the sluggishness is related to the still incomplete job of downloading and assigning cover art. However, the size of the library may also be part of the problem right now, though the previous version had no problems with it.

    Overall, I like the changes. Hopefully the sluggishness and glitches will clear up once the cover art downloading/assigning are done or at least after the first update.

  13. The “Explicit” tags are part of Apple’s parental controls. You can block your kids from listening to explicit songs purchased from iTunes – you can also restrict TV and movie ratings as you see fit.

    I have not had a single problem with iTunes 7.0 on my MacBook Pro. I notice that it uses 220MB of active RAM when I’m using the new graphical cover art flipping mode, and that it’s slightly choppy for the first couple of seconds while it loads the cover art into RAM.

    No more command-1 or command-2 shortcuts, but whatever. You could probably edit that in the GUI editor if you really wanted to.

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