Enderle: Microsoft employees voice concerns about working for dysfunctional company

“For anyone that has ever worked for a failing company wandering over to http://minimsft.blogspot.com will be a bad trip down memory lane. It showcases the deep disappointment Microsoft employees are feeling as a result of the Vista slip and the apparent lack of consequences for those in power that, they feel, should have prevented it. A lot of new and potential employees are apparently posting as well showing their increasing concerns with working for a company so apparently dysfunctional,” Rob Enderle writes for Technology Pundits. “I think a lot of us have been there, but how do you correct a problem like this?”

Enderle writes, “The symptom of the problem is Windows Vista is late but what is the cause? The first step should be to accurately analyze the problem. If this isn’t done by people who are both qualified in the analysis and trustworthy the result will be garbage. Based on this forum my guess the cause of the problem is one or more of the following.”

• Unqualified employees and managers
• Excessive Bureaucracy
• Intelligence
• Trust

“If one of these is a Silver Bullet it is Trust,” Enderle writes. “For Microsoft, Open Source is a statement on how much the company, and Industry, is distrusted. Looking at the problems with the US, the EU, and Korea (among others) you can easily see they are largely founded in distrust as well. Even this blog that formed the foundation for this piece shows a dramatic lack of trust inside Microsoft. Honestly if you can’t trust your employees, managers, partners, vendors, and customers I can’t help but ask why you think what you are doing, regardless of whether that is building cars, TVs, or software, is what you should be doing.”

Full article here.

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37 Comments

  1. Put Steve Jobs in there, maybe he call pull them out… Holy crap, what am I saying?!

    But seriously – when a company, of any kind, gets into a nose dive it can’t seem to get out of, the blame is not usefully placed anywhere except right at the very top – period. In the end, every company goes where its led.

  2. What scares me is our military will run on Vista and XP.

    Blue screen of death has a whole new meaning.

    Or hospitals running on winblows. Or our traffic control systems running on winblows. Our credit and identity secrets are stored on winblows servers with secret back doors.

    Windows scares the crap out of me.

  3. The ONLY thing Vista and Copland have in common is that Apple did it first.

    But seriously, Apple struggled with Copland and wasn’t afraid to admit defeat, go with Plan B (or D or G) and make something work.

    What was the result? cutting their losses and ending up with the World’s most advanced OS.

    The difference with MS is that they knew they needed to be moving in this direction more than a decade ago – when NT was supposed to unseat Unix and all that. But they skimped on the NT re-write and they did the same with XP and are doing the same now.

  4. “…my guess the cause of the problem is one or more of the following.

    • Unqualified employees and managers
    • Excessive Bureaucracy
    • Intelligence
    • Trust”

    It may be just me, but reading this I get the impression from the ‘tone’ of the article that Enderle is blameing the M$ employees and middle-management for Vista’s problems, rather than asking why the top management are failing to see where the problems lie, and what they are doing to rectify the problems.

    MDN magic word: ‘dead.’ Anyone want to start a MS Death-knell counter?

  5. Don’t forget the “Enderle Group” is dysfunctional too, BIG TIME! Especially Rob and his wang being so obsessed with Paris Hilton!!! The rest of the group, consists of his dog, his gold fish, his wife are fine.

  6. [quote ‘me’] But seriously, Apple struggled with Copland and wasn’t afraid to admit defeat, go with Plan B (or D or G) and make something work.

    Shouldn’t that be “..Apple struggled with Copland and wasn’t afraid to admit defeat, go with Plan (Ne)XT and make something work.

  7. I know I speak for every MS customer in thanking Mr. Gates for preserving the ability to play my ’95 “Flight Simulator” software. I would deeply resent being forced to buy an upgrade or new copy just because of Vista ” width=”19″ height=”19″ alt=”grin” style=”border:0;” />

  8. The one of the greatest management books ever is Frederick Brooks’ “The Mythical Man Month”. It is based on his experience managing an IBM mainframe OS development in the 1960s, but is still completely relevant today.

    One his observations: Adding more people to an already late project only makes it later.

    Microsoft is in a damned if you do, damned if you don’t position.

  9. “The first step should be to accurately analyze the problem. If this isn’t done by people who are both qualified in the analysis and trustworthy the result will be garbage.”

    Rob Enderle saying this is so funny I may have just lost a kidney. Is he really talking about Microsoft or another “Group” entirely?

  10. If MS was truly smart, they would have done something similar to what Apple did with OS X.

    Vista should have been a whole new OS, rebuilt from the ground up. New applications written for Vista won’t run on older OS’s. But, make it easy for developers to upgrade their apps, and maybe an environment that ran both (a la Carbon).

    Vista would include a pseudo-emulation portion that would load up an XP engine and run most software that ran on XP (like Classic).

    The result is the ability to ditch all the old code and legacy support without immediately dropping the old software and giving people a way to upgrade without losing their old stuff.

    I, for one, am glad they DIDN’T go this way because it will just be one more nail in the MS Coffin. I can’t wait to see them die.

  11. Top heavy management that is Marketing oriented created this. How many times over the past 10 years have I seen complaints to MS dismissed as “in our feedback, this is what we see” or “That is not a bug, but a feature.”

    Just look at Balmer. He was chosen, not for his technical prowess but his pushy marketing ability. Marketing can only go so far beyond what the technology actually is.

    MS has gotten way ahead of itself in marketing vs actual usable technology. In my opinion, that is the root of their problem and is from the highest level of management.

  12. “Vista should have been a whole new OS, rebuilt from the ground up. New applications written for Vista won’t run on older OS’s. But, make it easy for developers to upgrade their apps, and maybe an environment that ran both (a la Carbon). “

    Yea, this is the way to do it and Apple pulled it off a few times in the past. But each time they did, they lost market share big time. That’s what M$ is afraid of. They’re not (real) dumb. They know this is the way to go, but they’re really afraid of lossing that huge chunck of market share that’s still running versions earlier than XP. They count these systems when they arrive at their 90% market share figure. It doesn’t matter that a huge chunk of them are still running Windoze 3.1-Windoze 2000. Do you really think this group of users will stay with M$ if M$ kills backwards compatibility? Nope.

    Since they’ll have to buy a new system anyway, they’ll certainly look at a mac. As it is, half of the pc market share will have to buy new systems to run Vista. If M$ drops the legacy os and make all the old apps useless, you can be a lot of those user will go out and simply buy macs and new mac apps.

    This is where the problem is. Apple took a chance and will eventually rebuild the market share they lost everytime they made huge shifts in hardware/software. M$ doesn’t have the guts to do as Apple did.

  13. your all being conned!!

    Microsoft delayed consumer Vista so it can sell more X-Boxes this holiday season.

    PC vendors like HP who sell a lot of consumer PC’s during the holidays had to snowjobbed, so thus the so called “management shakeup” and other pressures at Redmond to cover up.

    Microsoft see’s devices like X-Boxes as the solution for the consumer, not PC’s.

  14. Reality Check, I did enjoy reading your remark above. It must really be hurting…

    You get no sympathy from me as you’re getting just what you and other arrogant idiots deserve for having over the years talked down about Apple.

    What is so enjoyable also is that we have been predicting this for a long time…

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