Columnist who blamed Apple because his Windows PCs failed to work with iTunes responds

“Well, that was interesting. I just thought I’d try to bask a little longer in the afterglow of yesterday’s firestorm over my simple declaration that my wife and I had a hard time getting an Apple product up and running with anywhere near the simplicity that lore would have them possess,” Steve Johnson writes for The Chicago Tribune. “I managed to post more than 180 comments and there were another 80 or so that were either too obscene, too repetitive or just plain too many to put up before I turned off the ‘comments’ feature. I’ll attempt to summarize and respond to the main threads of the, um, conversation.”

Full article here.
A weak response from an “Internet critic” who still doesn’t understand the reason why he had an issue and who would do better in the future by sticking to critiquing the Internet and leaving the product criticisms to those who possess at least basic tech knowledge.

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Related article:
Columnist blames Apple because his Windows PCs failed to work with iTunes – February 08, 2006

53 Comments

  1. I rely on and enjoy Apple products as much anyone who visits this page.

    I understand enthusiam for Apple’s products. I don’t understand why so many of you turn into pricks the moment someone says something less than flattering about an Apple product.

    Apple makes great computer products. Probably the best. But they’re certainly not perfect.

  2. Well folks, here’s the problem. You’re flaming this poor guy for problems intstalling iTunes on Windows. We’ll I’ve gotta tell you. As a Mac user since 1984, and current owner of a B&W G3, a 20″ iMac DC and a 17″ iMac DC, **AND** an HP Windoze box, I ran into the same problem with my install of iTunes on Windows. As did my co-worker on his IBM portable.
    The joint iTunes/Quicktime installer was HOOPED. It destroyed my quicktime install, then couldn’t install itself. and iTunes won’t successfully install without the quicktime.
    After much time and web searching, I ended up having to MANUALLY go into my Windows registery and remove every trace of the quicktime from multiple locations – find a stand-alone version of Quicktime and install that, and then (after waiting days for a newer version of teh iTunes installer to come out (with no mention of the earlier troubles) re-install iTUnes.
    This is standard practice for the Win world, but it is NOT up to Apples normal quality. I was really pissed.
    That being said, Apple is not perfect – they can *uck up just like other companies. Cut the guy some slack. Having a problem with an install doesn’t make you an idiot.

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