“A new version of Apple Computer’s iTunes software released last week appears to be giving many [Windows] iPod owners headaches, according to reports from across the Web,” Alorie Gilbert reports for CNET News. “Complaints about the new iTunes 5 surfaced over the past few day on numerous blogs and discussion boards, including the company’s own discussion board at Apple.com.”
Gilbert reports, “Apple acknowledged the problem and said it’s working on an update. ‘Apple is aware that a limited number of customers are experiencing issues with installing iTunes 5,’ the company said in a statement. ‘We’re working to resolve this and expect to have a software update early next week.’ iTunes is a desktop computer program that comes with the iPod music player and allows people to transfer music to the device. It also represents Apple’s first big foray into designing software that works with Microsoft Windows. People have reported a range of problems with the updated program, while others said the software works fine.”
Full article here.
Behold the beauty of horizontal integration. Isn’t having a range of problems with the same piece of software on one PC – while another PC works fine – an expected feature in the Windows world? If not, the Windows software industry should be notified. We’ll keep our vertically integrated Apple Macs, thanks.
It is good to see Apple acknowledge the bugs and moving to squash them quickly.
Also, iTunes was not Apple’s first big foray into designing software for Windows. Just because Steve Jobs marketed iTunes for Windows as “hell freezing over,” doesn’t change the fact that QuickTime was first by a large margin.