Canadian woman files iPod battery lawsuit

“Ines Lenzi loves listening to tunes on her sleek, stylish iPod. What she hates is when the batteries run out after only three hours of play,” Allison Hanes reports for The Montreal Gazette. “The Montreal woman this week decided to take a step down the trail blazed recently by a group of fellow followers of the digital music craze in California. She filed an action in Quebec Superior Court seeking certification for a class action lawsuit against Apple Canada Inc., the maker of the iconic iPod.”

Full article here.

Related MacDailyNews articles:
Apple shares drop 3.8-percent; WSJ says iPod battery settlement could cost $100 million [UPDATED] – June 03, 2005
Apple offers $50 credit for iPod batteries to settle class-action lawsuit – June 02, 2005
Apple hit with five class-action lawsuits over iPod battery life – February 10, 2004

42 Comments

  1. Hmm, maybe I should sue Nokia because my cell phone battery is doing the same thing. Granted, it’s two years old and it would only cost $69 to replace the battery, but it’s easier to just sue them right? Geez, what a waste of the court system…

  2. Doesn’t the iPod battery replacement program fix this? Granted it’s pretty hard to find a sales receipt from 2-3 years ago but still a law suite? The reason to sue in her position is if she went to the apple store multiple times and they laughed at her face and told her tuff luck.

  3. I wonder how much her lawyer’s fees and filing fees are costing her. $70canadian to replace an iPod battery would just seem cheap by comparison, wouldn’t it?

    There are a lot of details missing in this article, so we’ll have to see how this pans out.

  4. and maybe we should all sue our corresponding car manufacturers for not getting the mileage in the big numbers on the sticker (forget that there is a disclaimer). can’t dig this too much without knowing the details of the complaint, but i’d be careful in case this lady has a bunch of digits in her freezer (aka chili toppings).

  5. One of my co-workers bought a 3rd generation iPod and did not run an updater designed to fix a known charging problem. He’d slam the thing around (several times) on a desk, cursing, “f’n p.o.s!” Nice way to treat a piece of computer hardware! After the techs at an Apple Store looked it over, ran the update, then repeated got run times of over 8 hours, the owner continued to slap the iPod around and make a scene for the rest of us. I guarantee he’d be first in line for any class action suits.

    MW: “issue” as in people with anthropomorphic issues should not be allowed to use machines.

  6. Of interest, perhaps … I can report that iPods are a real rarity here in Montreal. You can spend all day on the busy subway and only see a very few white earbuds. Furthermore, Macs themselves are equally scarce here. I’m not suprised at the lawsuit. From here, Apple just looks like a big bucks nobody to most computer users. Don’t believe me? Try to purchase a Mac here. It’s very difficult to even find a distributor, let alone a distributor who has any significant amount of Apple merchandise in stock.

    That said, Apple would do well to seriously attempt to make some headroads into this particular geographic region.

  7. I had a battery problem with my 1G, six months into it. And I had taken good care of it. But if you didn’t ask for a replacement within the first year, that’s your problem. I have friends who do a charge cycle after a one-hour use. That’s the worst thing you can do. Ultimately, some of blame lies on the people selling anything with a Lithium battery, for not forewarning. Almost every non-tech-savvy person I know using lithium batteries thinks they’ll run forever. Nuh-uh.

  8. Let’s weigh the following options, hmmm attorney/court fees ($$$$$) or $99 cdn to get Apple to replace a battery.

    Better yet, it’s probably a 1st gen., why not buy a brand shiny new iPod Photo instead of the cost of an attorney?!

  9. Hiya Louis.

    The iPod users must all be on campus, then. That’s significant, but hardly the major demographic in this city. I regularly ride the Metro from Langelier to Angrignon and from Henri Bourassa to Vendome. There’s lots of students getting on and off at McGill, many of them touting earphones, but they aren’t iPods.

    Re: My difficulty in purchasing assertions? Where’s can you buy a Mac in Montreal if you aren’t a student? And then … do they have inventory? B-Mac folded long ago, eh?

  10. Dumb. I’m A Canadian and I am sad. This is not how we act up here. If she had just read the instructions, she would have taken better care of the battery and it would still work. I have a 3rd gen 15 gig. Still works perfectly. Dumb.

  11. In Montreal; where to purchase Mac products… I can make a small list off the top of my head:

    Evolution Concept on Ste-Cath
    McGill Bookstore
    UQAM Bookstore
    Inso / Microboutique on Parc Avenue
    Microserv in Dorval ( a bit far, but still)
    Compusmart (around the city)
    Camelot in PVM and others
    Apple.ca (duh!)

    As for their not being a lot of white ear buds around Montreal, a lot of people are switching to their own style of buds due to all the publicity about advertising you have an iPod with the white buds. I never fail to see at least one iPod in every single metro car that I ride in.

    Just take the time to look for Apple resellers, and you’ll find them/ B.Mac wasn’t alone here in Mtl….

    As for this lawsuit, it is her right to go ahead with it. The batteries did suck in the iPod initially, but I sent in my iPod 3G to get it fixed 11 months and 20 days into the one year warranty. Works fine now…

    R.

  12. This is in the full article:

    “Lenzi is arguing that over time, the rechargeable batteries in her iPod fail to live up to Apple’s promise of eight hours of play.”

    Yeah Einstein, that’s the nature of rechargeable batteries. I hear next she’s going to sue God because over time she’s gotten older.

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