Switching from Windows to Mac? Never forget to ask to “crossgrade” your software. That is, if you’re switching to Mac, ask for the Mac version of your existing Windows software for the upgrade price before you just go out and buy a whole new version for full retail price.
Some vendors will charge you only for the shipping of the Mac version of their application and a promise to uninstall your Windows version. Better yet, if your original CD or DVD contains both Mac and Windows versions on the same disk, some vendors will simply require you to send them a signed form in which you promise to uninstall the Windows version and they’ll give you the Mac serial number.
You’ll be surprised at how accommodating some of these software makers can be and you’ll also save a lot of money!
Here are some telephone numbers and links that may come in handy:
Adobe Customer Service:
US and Canada: 1-800-833-6687
Outside US and Canada: International phone numbers
Macromedia Customer Service:
US and Canada: 1-800-470-7211 (Toll Free)
Outside US and Canada: +1-415-553-7186
Microsoft Customer Service: 1-888-218-5617
For other vendors, check your software packaging for customer service numbers.
