BusinessWeek: Rather than dismissing Apple products as fads, Dell should try starting a few

“The tech business has a lot of trash talkers, but Dell CEO Kevin Rollins isn’t one of them. Reserved and circumspect, he chooses his words carefully. So it was quite a surprise to hear him launch a verbal attack against rival Apple Computer in a recent interview. Rollins dismissed Apple’s mega-selling iPod as a ‘fad,’ calling it a ‘one-product wonder,’ and he pooh-poohed the eye-catching Mac mini as inconsequential,” Nicholas G. Carr writes for BusinessWeek.

“Rollins’ comments are more than uncharacteristic. They’re troubling — and not just for their snippiness,” Carr writes. “They raise real questions about how well Dell understands the home market… If Dell wants to continue to rule in the home as well as the workplace, it may need to class up its act. Rather than dismissing fads, Rollins should try starting a few.”

Full article here.

Related MacDailyNews articles:
Dismissive Dell CEO not impressed with Apple Mac mini, calls iPod a ‘one-product wonder’ and a ‘fad’ – January 17, 2005

27 Comments

  1. And I likes watching his speeches from the 13″ black and white teler-vision in the back of my trailer. Gall-dangit, Mabel, git them thar dogs off’n the porch!

  2. I have a Dell desktop that’s lasted longer than any Mac I’ve ever owned and I expect it to last for years.

    You see, it works great.

    EVERY FREAKIN’ PART HAS BEEN REPLACED THREE TIMES!!!

    Fortunately, Dell keeps extending the warranty because there’s been so much trouble. Hard drives, mother boards, monitors, even keyboard has been replaced.

    Yep, my Dell will last for years to come.

    BTW — I do my work on a Mac.

    Marty

  3. Dell is just a junky PC mail order operation …
    They are not anywhere in the same league as Apple …

    Soon Dells will be so cheap they’ll pay you to buy one … then the PC’ers will be happy .. since that’s all they care about .. cheapness
    My friend just bought an HP and it has all the sturdiness of an easy bake oven … but he loves it .. cause it was the cheapest he could get .. of course he can’t get the printer to work but so what … It was cheap .. isn’t that all that matters?

    Just walk into any PC store and listen to the conversation … it’s all about how cheap they can get any part and slap together their cardboard computers …

  4. Great article. Someone has finally summed up what is happening nicely. I hope Dell doesn’t read it though. The longer they sit on their butts doing the usual low cost junk thing, the better.

    Now, if we really want to make the industry interesting again, Dell could take some of that huge cash pile they’ve got, and develop their own OS, their own software, their own hardware, and etc…

    Destroying the dominance of MS, and openning up the industry to innovation again would be wonderful! Let’s see: Fred with his Mac, Mike with his MS, Jane with her Amiga, Jolene with her Linux, Harry with his…, well, you get the idea! It would create a bit of a pain for generic software developers, but sure would make the world interesting again.

    Of course, Dell could just keep travelling the same slippery path. Frankly, though, replacing one monopoly with another, MS for Apple, wouldn’t be a great idea either. Mac users want more marketshare for better software solutions, but I doubt that the Old Guard Apple Faithful would feel really satisfied with a situation where their favourite box became the new Chevy. “Think Different” sums up the sense that we want something that is special, not ordinary.

    So come on Dell, do something different. Blow off Microsoft and bring back the Amiga or whatever. Start it out as a specialty line until you really have something good. Look at Apple, it didn’t take long to make OSX a winner.

  5. Dell class up its act? I doan theenk so. And while we’re on about class, the screenshots of Longhorn are so uncompelling that I wouldn’t be surprised if it hasn’t had three complete makeovers by now. And it still sux. [Magic word “six.”]

  6. And what does anyones political views have to do with Mac websites?

    Us back-woods redneck right-wingers have to push our propagander ever-where we can. It’s like my Gramma Millie said, ‘Ya gotta throw a whole lotta shit on the wall to get some to stick.’

  7. Dell is an example of the worst of America- a bottom feeding company without a soul, mission or vision. They would bid for the low price to sell to OBL if he let a contract for Al-Queda. Yea, I said it.

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