Tech columnist loves Mac OS X, but perpetuates ‘Mac upgradability’ myth

“An old e-mail friend and antagonist, with whom I have held many genial debates over the years, writes with another provocation. ‘I see that Apple has run out of iMacs, and the new model won’t be out until September. Smooth move! I can’t believe you like this company,'” Paul Glister writes for The News & Observer.

“But I do. So let’s talk a minute about Apple’s fortunes in a Microsoft-dominated world… Consider the superb Mac OS X operating system, whose latest version was just previewed at a developer’s conference in San Francisco. Already rock-solid, the new version, code-named Tiger, offers the kind of search features that should have been in desktop computers from the beginning but are only now emerging,” Glister writes.

“Apple can surge ahead on technology like this precisely because its market share is low and because it retains tight control over Macintosh hardware. Every OS X upgrade can focus on breakthroughs, while Microsoft has to spend countless programmer hours worrying about compatibility issues with different kinds of equipment and add-on devices. A nimble company can sometimes get the drop on Bill Gates,” Glister writes.

“So yes, I like Apple, even though I don’t use a Mac. I stick with Windows and Linux precisely because of the above issue: I want to be able to open up a computer, swap hard disks or add wireless functions or upgrade my own video card. And I want to be able to do those things with a wide range of choice, instead of having to buy solely from a single dealer,” Glister writes. “Thanks, but no closed hardware for me.”

Still, in the end, Paul gets this correct, writing, “OS X remains the best operating system on the market.”

Full article here.

MacDailyNews Take: We emailed Paul to tell him that we have opened our Power Mac G4 and Power Mac G5s and added hard drives from many of the major hard drive makers. We didn’t need to add “wireless functions” because the computers shipped with them, and how much can you save off US$79, which is what Apple charges for an AirPort Extreme Card, anyway? Oh yeah, we also upgraded our video cards at will, purchased from different dealers even. And, horrors, we even upgraded several processors in some of these Macs! We sent Paul a nice link to the Power Mac G5 Expansion web page at Apple here.

Perhaps Paul thinks a Mac is an iMac or an eMac and doesn’t know you can open a Mac and “swap hard disks or add wireless functions or upgrade [his] own video card?” Feel free to let Paul know what you’ve done after opening up your Power Macs and swapping out hard drives, etc. here: gilster@mindspring.com and copy your email to: accuracy@newsobserver.com. Be nice, Paul seems to understand Mac is better, he just needs to know that there are Pro desktop hardware lines available from Apple, too. A few emails should help him out and perhaps even prompt a correction in his next article.

Now, when Paul writes his next Mac article, perhaps he’ll get everything right and stop subjecting his many readers to myths like “the Mac is not upgradeable, so stick with Windows and Linux.” He may even realize that he can now do what he so obviously wants to do: switch to a Mac full time.

51 Comments

  1. How many people are out there suping up porches and ferarris? If you buy a ford or a chevy, it probably needs an upgrade. A Mac is in a different class than any PeeCee. My old SE and Quadra 650 still work and I don’t want to upgrade them. I like them just the way they are. If I want higher performance, I use my iBook, iMac or my 15″ Powerbook G4. If I need to scream there is always the XServe G5 at the office. I have never needed to spend countless hours trying to make a Mac work better. Moo.

  2. I bought a G4 tower instead of an iMac just for the expandabilty. I wanted more USB ports and a sound card (both PCI cards). I have tried several vendor variations of each and each has the same problem. If they are installed I cannot make my Mac go into deep sleep. As a result I have a tower with external USB expanders and audio. Seems a waste of a tower. Except for that it is the greatest computer I have ever owned. But I would like a headless iMac.

  3. Paul, this is what is called a half-truth. Another way to spin, twist, and distort facts and still appear you know what you’re really talking about when, actually, you don’t. You’re crying to Mommy that your sister pinched you, but you conveniently forgot to tell Mommy that you first nailed your sister with the squirt gun.

  4. “iMacs and eMacs are not upgradeable, and those are the two machines most targeted toward the average consumer.”

    …and the “average consumer” does not do hardware upgrades, short of adding more memory. You can do that with iMac and eMac models. And, while I can’t speak for the iMac, adding memory to the eMac is much easier than adding it to a PC.

    In regards to adding hard drives, I’d point out that the iMac and eMac support external FireWire hard drives. WIth Mac OS X’s plug-and-play interface, this makes adding a hard drive to your iMac/eMac much simpler than adding one inside the computer (“Mounting bracket? Master/Slave settings?”).

    About the only exception is the graphics card, and in some ways, I agree with those who call for a “headless” iMac/eMac. This ability would, at the very least, shut up the gaming enthusiasts who whine that they can’t upgrade the video card.

  5. If anyone can convince The Steve ” width=”19″ height=”19″ alt=”wink” style=”border:0;” />

    A single-CPU, G5 mini tower (or pizzabox desktop) would be nice. Limit the expansion to RAM; an extra, user-choice drive-bay; an upgradeable AGP; AirPort; ADC/DVI; maybe BlueTooth, and priced at about $999 sans monitor. And Supersized with an Apple monitor for $799.

  6. What is it about the American consumer who always wants to buy the “cheapest” offering? Where did the notion that cheapest=best? Not clear thinking in my book, but prevelent in the PC world.

    I do understand Glister’s mentality because for a long time and still continuing, PC’s don’t always come with things that are standard on Macs. So the owners had to add them and he’s used to that thinking.

    Regardless, most don’t upgrade. Some do and for those inclined to do so, an iMac or eMac is not a good purchase.In part, it’s a bit like those folks who move to a part of the city next to the Airport and then complain it’s noisy. The Airport was there, they failed to think clearly about what they were doing.

    Someday, folks may learn to think.

  7. “sorry but apple really is big enough to fight its own wars :0” – tom

    And Microsoft is big enough to fight its own war. There are not need for WinTrolls now, do we?

  8. I guess I am an average consumer. I always max out the RAM when I buy a Mac and that is about it. They just keep working and doing what I want them to do for years and years. Eventually they start feeling slow and new apps come out that need more speed. Then I get a new Mac, usually at least four years after I got the last one. If I run out of HD space I get a big external one (I just bought a 500 Gb La Cie) and use that for back up and storing things I don’t want to throw away but don’t use much.

  9. This is what I wrote….
    ——————–
    I enjoyed your article about OSX, Apple, and the idea of Apple being proprietary. Perhaps in the ‘olden days,’ this was true. Not so any more. My iMac, the *original* iMac (the one that shipped in 1998, that came in the infamous Bondi Blue translucent plastic), has been a faithful servant in my house since its’ purchase. I’ve upgraded the hard drive twice… first with a 40GB Maxtor drive, then on to a 120GB Western Digital SE drive. No configurations whatsoever, they just worked. I also upgraded the processor, added PC ram, AND added firewire. All of this on an ‘unupgradeable’ machine… Now, it is my wireless server at home serving music, files, etc., for my iBook. The iMac is the hardest desktop machine to upgrade in the Macintosh line, but the point is that it can be with standard ‘PC equipment.’
    I say this because I REALLY do not understand you assertions that Macs are proprietary when that statement is quite the contrary. Yes, they make the hardware configurations and software, but they use industry standard electronics. I’ve upgraded a couple G5 machines with standard PC ram, PC hard drives, PC video cards, etc… and MANY more G4 towers before those (I used to be in IT). In fact, I’ve had an easier time using PC equipment in a MAC than I EVER had with a said PC.
    The old phrase, “Plug and Play” is a truism on the Mac, while “Plug and Pray” is definitely reflective to the PC and Linux OSes (well, with Linux, it’s kind of “Code your OWN drivers,” but hey).

    Anyway, I just thought I would share my experiences a bit… Hope this doesn’t go immediately into the round file, and thanks for taking the time to read!

    Steven Richason

  10. This is a copy of what I sent Paul AND his very quick and nice response.

    Thanks for the “basically” positive and factual article. However,

    “So yes, I like Apple, even though I don’t use a Mac. I stick with Windows and Linux precisely because of the above issue: I want to be able to open up a computer, swap hard disks or add wireless functions or upgrade my own video card. And I want to be able to do those things with a wide range of choice, instead of having to buy solely from a single dealer”,

    isn’t accurate, as I occasionally do those very upgrades and am not limited to a “single dealer or supplier”. Check it out and buy an Apple. I moved my small company to Apple equipment in 1998 and have never been more satisfied. I now use Mac OSX.3.4 99.9% of the time and occasionally touch a Windows PC. Windows doesn’t hold a candle to Apple’s products.

    Regarding updates, I have updated my oldest Apple (a 1998 Bondi Blue iMac 233 MHz with 384 MB of RAM and a 80 GB WD Hard Drive) to OSX.2. The machine is used daily.

    The company is a specialized Military Contractor/Manufacturer using the computers for daily business operations and has no issues dealing with those poor individuals stuck with Windows.

    Thank you.

    and…….Paul’s response

    “Regarding updates, I have updated my oldest Apple (a 1998 Bondi Blue iMac 233 MHz with 384 MB of RAM and a 80 GB WD Hard Drive) to OSX.2. The machine is used daily.”

    Thanks for this good information, (edit); much appreciated. I’ll run a clarification next week re upgrades and Macs.

    Best,

    Paul

  11. How many people complaining about this had an Apple in the old days, when they were expandable? They came in a beige box, with a floppy drive and a CD-ROM. Most of them didn’t come with a monitor if you didn’t want one. I have one of those, I don’t use it anymore. I could upgrade it to have 5 hard drives (SCSI) and 512Mb (I think) of RAM. It was a Quadra. My dad even has a mac with a 486. He bought an iMac last year to replace it. My dad is a typical Mac user. He writes for a newspaper and teaches. He doesn’t care about upgrading, he cares about running Office, Quark, and getting his email. He never bothered to upgrade for almost 10 years because Quark didn’t run well in classic. That’s a typical Mac’s lifespan, 10 years. And it’s better than the PC industry. The newspaper where my dad works uses PC’s because they were cheaper at the outset. They now want to upgrade to Macs and fire the tech support. Their PC’s are only 3 years old and don’t meet the requirements to run Quark for windows. My Tangerine iMac does, though. It’s from ’97.

  12. I too have cracked open several Macs, (including the original iMac), so upgradeability is in the mind of the beholder. Also, if I recall, before Apple even developed the pull-down door for “easy accessibility and upgradeability), many PC-based media advocated against the “regular consumer” upgrading their computers because of the difficulty. I have opened up HP’s and my mothers eMachine and simply closed them. Why, because technically a PC can be upgraded doesn’t mean it can be done, not unlike many of the old and current Macs. And until the metal enclosure Powerbooks, Apple’s laptops were quite upgradeable (not considering iBooks since the design at the beginning was to keep prying hands (students) out of them. And for completeness sake on my B&W I have added G4 CPU, CD-R, 2 HD’s, video, ATA card, wireless card, and USB 2).

  13. There are people who buy car and add on after market parts and modify the engine, etc. But those people remain a minority. Majority of the people buy or lease car for a few years and they move on to the next best thing. I have never heard of anyone complaining not able to modify his or her car and that constitutes the reason strong enough not buying one. Computers are consumer product just like cars. Majority of the buyers don’t bother to do anything to upgrade and simply buy a new one when it’s time. Which decade does Mr. Paul Glister come from anyway? The late 70’s? He needs to upkeep his knowledge in order to write for food!!! The qualification of journalist nowadays is so low that I think they are all high school dropouts. BTW, how come all the crap writers have the same first name?

  14. From: Anonymous writer

    Jul 14, 04 | 11:06 am

    Bravo! Its so good to hear the news media know when they’ve made an error and have the journalistic integrity to correct it. Well done.

    As a writer for a publication with a significantly larger circulation, I can tell you that this does work. I was on the receiving end of one of these fact-checking articles from MacDailyNews and it caused me and my editor to correct the article. I also wrote a followup piece on the topic a week or so later.

  15. Just sent along my note pointing out that I, average user, have upgraded iMacs, original case based Macs, and my iPod without problems.

    For those complaining about upgrading iMac hard drives…there are external fire wire drives that do this job quite nicely. No need to pry open the case.

  16. Digital C

    huh?!? are you done venting about americans? cheaper=quantity demanded goes up..

    the fact is.. with an open architecture, you have more computer makers building on standard parts.. so it’s cheaper…

  17. I think the point is not on upgradebility, as current mac line is open enough to allow almost any kind of upgrades and either way they come with almost all required already included. Personally I like the idea of all included and I do not like to mess with computer parts, and even when externally attached, it is just about if I accept them. But I understand that some people likes to build up their computer, buying here and there the parts they like and assemble them, eventually by recycling some old parts already owned.
    In that respect, effectively Apple offer has a hole, it should add in its line a bare-bones/motherboard sort of for all those freakers and companies that do not/cannot care of aesthetic and/or just want them for mounting in cheap boxes or racks or as alternative servers.

  18. In the quotes is the email I sent to Paul
    “Dear Paul,
    I read with interest and some concern your article on Macintosh computers and their potential for upgrading.
    I will preface this by saying that I am not an expert or even mechanically minded.
    I have had a number of Macs over the last fourteen years and when I bought my first one and sat down to use it, that was the first time I had used a computer.
    I upgraded it by adding memory. Just opened the case and put it in the slot.
    Several years later I traded up to a Power mac. I installed a larger HD and added memory to it myself. I also bought a CPU upgrade to take it from a 200mhz PPC to a G3.
    Next I got a G4. I installed a second HD, an extra grahpics card to run two monitors and extra ram. As by now I had learned a little I shopped around and bought most of these at PC shops as the prices were very competitive.
    I now have a G5. The only Apple extra I have installed is an Airport Express card. The extra HD, a Pioneer 107 DVD writer and extra ram were all purchased from non Apple sources and self installed.
    I don’t wish to be rude or too condemnatory but if you don’t use Macs, please do a little research on the real situation before perpetuating myths.
    Kind regards,
    Richard Dalziel-Sharpe
    Australia
    ps You can use Linux on a Mac and run Windows using a MS program called VPC. If you chose to do this, you could have the best of all worlds.

  19. In the quotes is the email I sent to Paul
    “Dear Paul,
    I read with interest and some concern your article on Macintosh computers and their potential for upgrading.
    I will preface this by saying that I am not an expert or even mechanically minded.
    I have had a number of Macs over the last fourteen years and when I bought my first one and sat down to use it, that was the first time I had used a computer.
    I upgraded it by adding memory. Just opened the case and put it in the slot.
    Several years later I traded up to a Power mac. I installed a larger HD and added memory to it myself. I also bought a CPU upgrade to take it from a 200mhz PPC to a G3.
    Next I got a G4. I installed a second HD, an extra grahpics card to run two monitors and extra ram. As by now I had learned a little I shopped around and bought most of these at PC shops as the prices were very competitive.
    I now have a G5. The only Apple extra I have installed is an Airport Express card. The extra HD, a Pioneer 107 DVD writer and extra ram were all purchased from non Apple sources and self installed.
    I don’t wish to be rude or too condemnatory but if you don’t use Macs, please do a little research on the real situation before perpetuating myths.
    Kind regards,
    Richard Dalziel-Sharpe
    Australia
    ps You can use Linux on a Mac and run Windows using a MS program called VPC. If you chose to do this, you could have the best of all worlds.

  20. Really. I wonder just what percentage of the email sending, web-surfing, solitaire playing Peecee users actually do this sort of hardware upgrading he’s talking about. Most of the people I know couldn’t give a damn about any of that unless it’ll provide a noticable difference in the activities I mentioned.

    Sure, hardcore gamers will tweak every possible thing they can, but the average Joe could care less.

    As a Mac user, I’ve upgraded G4’s, iMacs and PowerBooks with the goal being faster, more efficient performance. All these upgrades went smoothly and without a hitch. So what the hell is he talking about anyway???

    So combine that with OS X’s reliability and flexibilty and the peecee platform is more work than it’s worth for me…

  21. i sent him a lengthy reply that explained the various upgrades i’ve done to my “un-upgradable” g4 cube (ram, hard disk, optical drive, fan, video card etc.), with a copy to the “accuracy” webmail address. i got a polite reply from the author and a request from his editor for permission to use my reply in a forthcoming update article.

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