MacDailyNews

Apple and Mac News

Apr 24, 2014 - 10:37 AM EDT — AAPL: 565.00 (+40.25, +7.67%) | NASDAQ: 4138.915 (+11.948, +0.29%)

Tag: customer satisfaction

  1. 78% of UK iPhone owners ‘couldn’t imagine having a different type of phone now’

    When asked why they would not consider a different phone…

  2. Forrester: Apple falls below Samsung, Microsoft, and Sony in customer service satisfaction

    Samsung, Microsoft and Sony passed Apple in a 2014 measurement of customer opinions…

  3. Horace Deidu: Apple success all about customer loyalty

    Horace Deidu, managing director/founder at Asymco, talks about customer loyalty…

  4. Apple’s iTunes Store tops Netflix, Amazon, HBO GO, Hulu Plus in customer satisfaction

    Customers prefer consuming media and entertainment websites and apps via mobile devices over personal computers…

  5. J.D. Power: Apple ranks highest in smartphone customer satisfaction for 9th consecutive time

    For the ninth consecutive study, Apple ranks highest among manufacturers of smartphones in customer satisfaction…

  6. ForeSee Online Holiday Customer Satisfaction Study: Apple Store Online drops to four-year low

    Internet-retail giant Amazon remains at the head of the class…

  7. Apple Retail Stores in dire need of competent leadership

    I love my Apples but I hate going to Apple stores…

  8. Apple Online Store hits all-time customer satisfaction high as Netflix plummets

    Customer experience analytics firm ForeSee today released the results…