MacDailyNews

Apple and Mac News

Mar 02, 2015 - 03:33 PM EST — AAPL: 128.85 (+0.39, +0.3%) | NASDAQ: 5000.962 (+37.434, +0.75%)

Tag: customer satisfaction

  1. Apple’s next OS X and iOS versions should concentrate on quality and stability

    On stage at Apple’s World Wide Developers’ Conference in June…

  2. Apple’s frequent update experiment has failed; it’s time for another Snow Leopard

    Apple’s OS X Yosemite has its fair share of problems…

  3. The software and services that Apple needs to fix

    Many of us have been grumbling quite publicly since iOS 7 and Mavericks shipped…

  4. Open letter to Tim Cook: Apple needs to do better

    Slow down! Getting it right is far more important than getting it out…

  5. Apple replaces iPad Air that was destroyed by NASA Antares rocket shockwave

    NASA’s unmanned Antares rocket exploded at launch above Wallops Island, Virginia…

  6. Apple’s Greg Joswiak: We won’t make cheap iPhones or cheap Macs

    Our goal is to make the best products with the best experience…

  7. Comcast Confessions: Why the cable guy is always late

    Comcast is in the process of acquiring the second-largest cable provider, Time Warner Cable….

  8. 20 ways Apple masters customer touchpoints and why it’s great for business

    Customer touchpoints are all the different ways consumers experience a product or service…

  9. Apple’s iPhone crushes Samsung in South Korean customer satisfaction survey

    A customer satisfaction survey ranking smartphones features and desirability…

  10. Apple iPhone tops J.D. Power 2014 U.S. Wireless Smartphone Satisfaction Study

    More than one-fifth (21%) of smartphone owners cite “price” as the main reason they chose…

  11. 78% of UK iPhone owners ‘couldn’t imagine having a different type of phone now’

    When asked why they would not consider a different phone…

  12. Forrester: Apple falls below Samsung, Microsoft, and Sony in customer service satisfaction

    Samsung, Microsoft and Sony passed Apple in a 2014 measurement of customer opinions…

  13. Horace Deidu: Apple success all about customer loyalty

    Horace Deidu, managing director/founder at Asymco, talks about customer loyalty…

  14. Apple’s iTunes Store tops Netflix, Amazon, HBO GO, Hulu Plus in customer satisfaction

    Customers prefer consuming media and entertainment websites and apps via mobile devices over personal computers…

  15. J.D. Power: Apple ranks highest in smartphone customer satisfaction for 9th consecutive time

    For the ninth consecutive study, Apple ranks highest among manufacturers of smartphones in customer satisfaction…

  16. ForeSee Online Holiday Customer Satisfaction Study: Apple Store Online drops to four-year low

    Internet-retail giant Amazon remains at the head of the class…

  17. Apple Retail Stores in dire need of competent leadership

    I love my Apples but I hate going to Apple stores…

  18. Apple Online Store hits all-time customer satisfaction high as Netflix plummets

    Customer experience analytics firm ForeSee today released the results…

Quantcast
Follow

Get every new post delivered to your Inbox.

Join 19,902 other followers