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Tag: customer satisfaction

  1. You don’t need to be a computer scientist to work out why iPhone sales are down

    It must be tough being Tim Cook, the CEO of Apple. Well, perhaps we shouldn’t be too sympathetic: in 2018 he took home $15,682,219…

  2. Apple CEO Tim Cook, one-time ‘operations genius,’ is a failure at operations

    Operations are supposed to be what Tim Cook does best…

  3. Imagining Apple’s post-iPhone future

    Apple’s reported plans to cut iPhone production by 10 percent in the first quarter of 2019…

  4. Is the cult of Apple over? Tim Cook faces a struggle to revive the spark

    Apple customers have previously been known for an almost fanatical devotion…

  5. Tim Cook’s defining moment as Apple CEO

    How Mr Cook and his team respond to the iPhone’s current crisis will reveal exactly what kind of…

  6. 2019 is make or break for Apple as CEO Tim Cook tries to save his legacy

    Cook and his management team failed to properly guide investors to slowing global demand for its most important product…

  7. Investors’ rights law firm investigates Apple’s earnings cut for ‘potential securities fraud’

    Apple and/or its executives may have issued materially misleading business information to the investing public…

  8. If Tim Cook’s all-hands meeting doesn’t fix Apple’s pricing, it’s pointless

    As yesterday’s surprise announcement of a significant holiday revenue shortfall made clear…

  9. CEO Cook issues memo to employees after Apple slashes revenue outlook for the first time in almost two decades

    CEO Tim Cook has issued a memo to Apple employees after Apple slashed revenue outlook for the first time in almost two decades…

  10. Apple’s earnings warning means CEO Tim Cook now has a major credibility problem

    Apple CEO Tim Cook and his management team should read the coverage of their mind-blowing warning…

  11. Loup Ventures: We continue to expect AAPL to outperform the rest of FAANG in 2019

    Apple reissued lower guidance for the Dec-18 quarter (8% below Street expectations), citing soft iPhone sales in China…

  12. Open thread: Does Apple need new leadership?

    Does Apple need new leadership?

  13. The secret of Apple’s success in selling premium tech as an affordable luxury

    Apple’s hardware designs, software, icons, marketing, retail strategy, and branding…

  14. iCloud makes the Apple retail store experience a total mess

    My wife was complaining that her iPhone 7 Plus was getting clunky and slow….

  15. How Apple CEO Tim Cook spends the first two hours of his workday

    The trend of sharing how the world’s most successful people spend their mornings…

  16. Apple went rotten after Steve Jobs’ death, former engineer claims in lawsuit

    Apple turned against customers and its own employees after the death of co-founder and CEO Steve Jobs…

  17. CNN Tech reviews Apple Watch Series 4: It’s time to give one to Grandma

    September is typically the time for Apple fans to ooh and ahh over the latest smartphones…

  18. Apple provides customers in Japan with free repairs following floods and landslides

    Apple is pledging assistance to its Japanese customers affected by heavy rainfall in July…

  19. Apple’s iOS 11.4 is killing iPhone battery life

    For iPhone users, it looks like iOS 11 will end up being a mess until the very end…

  20. Apple employees voice frustration with work culture under Tim Cook

    Apple employees are voicing growing discontent for the workplace under boss Tim Cook…

  21. Apple CEO Tim Cook plummets in Glassdoor’s tech CEO rankings

    Glassdoor’s new Top 100 CEOs list has some bad news for two industry giants…

  22. WWDC 2018: What to expect in iOS 12

    Apple’s WWDC developer conference takes place next month…

  23. Apple delays major macOS Server upgrade

    Back in January, Apple published a document detailing changes that were coming to macOS Server…

  24. Will the 2019 Mac Pro be powered by an Apple ARM-based chip?

    Apple’s new Mac Pro won’t arrive until 2019…

  25. Apple: No new Mac Pro until 2019

    A year ago, I visited the Apple campus in Cupertino to figure out where the hell the new Mac Pro was…

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