May 22, 2013 - 04:00 PM EDT — AAPL: 441.354 (0.00, +0%) | NASDAQ: 3498.965 (+33.722, +0.97%)

Tag: customer satisfaction

J.D. Power: Apple ranks highest in smartphone customer satisfaction for 9th consecutive time

Thursday, March 21, 2013 · 4:52 pm · 22 Comments

For the ninth consecutive study, Apple ranks highest among manufacturers of smartphones in customer satisfaction…
ForeSee Online Holiday Customer Satisfaction Study: Apple Store Online drops to four-year low

Thursday, December 27, 2012 · 9:48 am · 16 Comments

Internet-retail giant Amazon remains at the head of the class…
Apple Retail Stores in dire need of competent leadership

Wednesday, November 7, 2012 · 2:32 pm · 60 Comments

I love my Apples but I hate going to Apple stores…
Apple Online Store hits all-time customer satisfaction high as Netflix plummets

Wednesday, December 28, 2011 · 9:48 am · 9 Comments

Customer experience analytics firm ForeSee today released the results…

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