MacDailyNews

Apple and Mac News

Oct 17, 2014 - 05:15 PM EDT — AAPL: 97.67 (+1.41, +1.46%) | NASDAQ: 4258.438 (+41.047, +0.97%)

Tag: customer satisfaction

  1. Comcast Confessions: Why the cable guy is always late

    Comcast is in the process of acquiring the second-largest cable provider, Time Warner Cable….

  2. 20 ways Apple masters customer touchpoints and why it’s great for business

    Customer touchpoints are all the different ways consumers experience a product or service…

  3. Apple’s iPhone crushes Samsung in South Korean customer satisfaction survey

    A customer satisfaction survey ranking smartphones features and desirability…

  4. Apple iPhone tops J.D. Power 2014 U.S. Wireless Smartphone Satisfaction Study

    More than one-fifth (21%) of smartphone owners cite “price” as the main reason they chose…

  5. 78% of UK iPhone owners ‘couldn’t imagine having a different type of phone now’

    When asked why they would not consider a different phone…

  6. Forrester: Apple falls below Samsung, Microsoft, and Sony in customer service satisfaction

    Samsung, Microsoft and Sony passed Apple in a 2014 measurement of customer opinions…

  7. Horace Deidu: Apple success all about customer loyalty

    Horace Deidu, managing director/founder at Asymco, talks about customer loyalty…

  8. Apple’s iTunes Store tops Netflix, Amazon, HBO GO, Hulu Plus in customer satisfaction

    Customers prefer consuming media and entertainment websites and apps via mobile devices over personal computers…

  9. J.D. Power: Apple ranks highest in smartphone customer satisfaction for 9th consecutive time

    For the ninth consecutive study, Apple ranks highest among manufacturers of smartphones in customer satisfaction…

  10. ForeSee Online Holiday Customer Satisfaction Study: Apple Store Online drops to four-year low

    Internet-retail giant Amazon remains at the head of the class…

  11. Apple Retail Stores in dire need of competent leadership

    I love my Apples but I hate going to Apple stores…

  12. Apple Online Store hits all-time customer satisfaction high as Netflix plummets

    Customer experience analytics firm ForeSee today released the results…

Quantcast
Follow

Get every new post delivered to your Inbox.

Join 19,555 other followers