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Apple shipped Windows virus on small number of 5G video-capable iPods
Tuesday, October 17, 2006 - 03:14 PM EDT

From Apple.com:

We recently discovered that a small number - less than 1% - of the Video iPods available for purchase after September 12, 2006 left our contract manufacturer carrying the Windows RavMonE.exe virus. This known virus affects only Windows computers, and up to date anti-virus software which is included with most Windows computers should detect and remove it. So far we have seen less than 25 reports concerning this problem. The iPod nano, iPod shuffle and Mac OS X are not affected, and all Video iPods now shipping are virus free. As you might imagine, we are upset at Windows for not being more hardy against such viruses, and even more upset with ourselves for not catching it.

How to remove the Windows virus

RavMonE.exe is a known Windows virus and up to date anti-virus software using the default settings should detect and remove it. If you do not have anti-virus software on your Windows computer, we recommend that you install one of the many available programs. Here are a few trial programs that can remove this Windows virus which you can download free of charge*:

Microsoft Live OneCare Safety Scanner - free application
Microsoft Live OneCare - 90 day trial version
McAfee - 30 day trial version
Symantec Norton Anti-Virus - 30 day trial version
After installing an anti-virus application, you should attach your Video iPod to your Windows computer and run the anti-virus program. If your Windows system is infected with this virus, an alert will be triggered and inform you that the virus has been detected and either quarantined or removed. You should then use iTunes 7 to easily restore the software on your newly purchased Video iPod.

Because this Windows virus propagates via mass storage devices, we recommend that you scan any mass storage devices that you have recently attached to your Windows computers such as external hard drives, digital cameras with removable media, and USB flash drives.

While this Windows virus does not affect Mac OS X or the iPod itself, Mac customers can use iTunes 7 to easily restore the software on their newly purchased Video iPod to ensure that it does not carry this Windows virus. The Video iPod can then be used on a Windows computer without concern.


Source: http://www.apple.com/support/windowsvirus/

MacDailyNews Take: Stealth marketing.



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Related articles:
Apple touts virus-free Macs - August 25, 2006
Apple: ‘Get a Mac. Say ‘Buh-Bye’ to viruses’ - June 01, 2006

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Reader feedback page 1 of 2 pages:  1 2 >
Oct 17, 06 - 03:16 pm Comment from: Ampar

That's a shame.

smirk

Oct 17, 06 - 03:17 pm Comment from: qqasf

HAHAHAHAHAHAHA!!!

Windows should just be renamed WIV (Windows Immuno-deficiency Virus).

Windows sucks some serious ass. And MS thinks I should run variants of Windows on phones and cars and stuff? Get the fock outta here.

Oct 17, 06 - 03:19 pm Comment from: Tommy Boy

DOH! So much for Apple security.

Oct 17, 06 - 03:19 pm Comment from: pieterdebecker

1% is a lot, we will know how much tomorrow, I guess. wink

Oct 17, 06 - 03:24 pm Comment from: HaHaHa

I'm first?

Oct 17, 06 - 03:26 pm Comment from: JBR

Awesome!! LOL

Oct 17, 06 - 03:27 pm Comment from: ken1w

How did it get on there? Are iPods initially formatted and imaged using Windows PCs?

Oct 17, 06 - 03:27 pm Comment from: LastOneStanding

"we are upset at Windows for not being more hardy against such viruses"...

WTF!

Oct 17, 06 - 03:28 pm Comment from: Jump

I'm curious to know how a virus could exist on a brand new iPod?

Oct 17, 06 - 03:29 pm Comment from: MacRaven

Tommy Boy, our Apples are STILL secure you dufus.

Apple people aren't used to looking for this CRAP or caring about it.

But if you're going to dance with the devil...you gotta watch your back.

Oct 17, 06 - 03:29 pm Comment from: dunxtv

Jarvis Cocker, Nick Cave and others discussing current music, iPods etc.
http://arts.guardian.co.uk/features/story/0,,1923704,00.html

Oct 17, 06 - 03:31 pm Comment from: MacRaven

Tommy Boy, our Apples are STILL secure.

Apple people aren't used to looking for this CRAP or caring about it.

But if you're going to dance with the devil...you gotta watch your back.

Oct 17, 06 - 03:33 pm Comment from: SJR

"As you might imagine, we are upset at Windows for not being more hardy against such viruses, and even more upset with ourselves for not catching it."

Priceless! Somebody at Apple deserves a raise for that quote alone...

Oct 17, 06 - 03:34 pm Comment from: norm e.

Tommyboy, you are such an MS troll! grin

You said, "DOH! So much for Apple security."
Its a Windows virus.
Apple/iPod software does not even see it.
The only thing it can bother is Windows machines (like Vista??? ).

I have had a couple of viruses on my Mac machines over the years. They came in hidden when using MS Outlook and went right back out to bother other Windows users. I never noticed them, NO effect on my machine. grin Neat. (PS, I don't spread viruses on purpose. But with over 115,000 viruses out there, its hard to miss them.
grin

N.

Oct 17, 06 - 03:35 pm Comment from: MacRaven

Sorry for the double post. The MDN server originally said it didn't accept the post. It LIED!

Oct 17, 06 - 03:36 pm Comment from: greatcaffeine

Hey, if someone is using a Windows PC, it's only a matter of time before they get a virus anyway.

Oct 17, 06 - 03:36 pm Comment from: Chris

ken1w and Jump, they got on there because an Apple subcontractor used an infected Windows computer. It just goes to show how costly using Windows can be.

Oct 17, 06 - 03:38 pm Comment from: IT2

We can't get it, just pass it on. Which I kind of like. The more infected Winduhz, the more potential switchers. Keep 'em coming!

Oct 17, 06 - 03:39 pm Comment from: Ampar

It could be worse. Microsoft could start making condoms.

Oct 17, 06 - 03:42 pm Comment from: Rabid Dog

We recently discovered that a small number - less than 1% - of the Video iPods available for purchase after September 12, 2006 left our contract manufacturer carrying the Windows RavMonE.exe virus.

Well that's a first for Apple. A free virus!

Microsoft has been selling their Windows virus for years.

Oct 17, 06 - 03:54 pm Comment from: Jerry T

We can laugh; I guess it’s kind of funny since we use Macs and aren’t affected.

But what does this say to potential switchers about Apple’s vaunted quality control?

Windows may become infected five minutes after turning it on, but other vendors don’t ship their products from the factory infected.

And I think it’s low class for Apple to say I wish your system was more hardy so it would stop the virus you just bought from us.

Oct 17, 06 - 04:00 pm Comment from: grok

It's like trying to keep the rat turds out of the giant peanut butter vat over at JIF, inc. No matterwhat precautions you take, viruses and Windows will find each other...

Oct 17, 06 - 04:02 pm Comment from: edward

one word! get a mac.

Oct 17, 06 - 04:08 pm Comment from: Coroner

Considering that Windows users are part of Apple's Business (at least in what iPod is concerned), then the fruit company should've been more careful with this.

When, in the past, another (non iPod) portable music player, the name of which I cannot recall, had a similar problem, I heard a lot of laughter, considering that player as an object of ridicule and bashing from Mac fans.I, being a Mac user myself, don't find this stuff funny. So, if others make the mistake it is all bad and stuff. If Apple does it, then nothing happens. See...that's what I do hate about the Macintosh world, the lack of objectivity. And yes, I know that someones will tell me to buy a PC. Well, Apple computers are PC's (personal computers, non windows operated ones,that is) and I do own two. I won't switch to the Redmond "Miracle", so don't waste your time

Oct 17, 06 - 04:10 pm Comment from: Reality Check

<<Windows may become infected five minutes after turning it on, but other vendors don’t ship their products from the factory infected.>>

Sorry, but you couldn't be more wrong. Creative has had off and on problems with Zen players leaving the factory with Windows viruses preloaded.

Oct 17, 06 - 04:10 pm Comment from: ron

Apple may have done this on purpose. What's another virus to an MS user anyway?

Oct 17, 06 - 04:10 pm Comment from: Don't pass the koolaid

"one word! get a mac." That's three words dumbass.

Oct 17, 06 - 04:15 pm Comment from: A Real IT Guy

I agree, Jerry T. This is the sort of stuff that will be used against all the cocky TV ads and posts on this site. I love Apple but I bet we will see this used as an attack (however short lived) against the internal security of Apple. If this can happen how can they say they make such a solid OS?

Oct 17, 06 - 04:17 pm Comment from: Cubert

Gotta love Apple playing hardball with Micropenis on the virus issue! Better late than never but they should have started 2 years ago.

Oct 17, 06 - 04:18 pm Comment from: TowerTone

Ampar
Microsoft. Now there's a name for a condom. Their motto could be"Screw everybody like we did. Twice!"

Oct 17, 06 - 04:19 pm Comment from: Tubes

Why don't APple just remove Windows support from it's iPod altogether???

Oh... wait... decrease in marketshare....

Oct 17, 06 - 04:27 pm Comment from: Ampar

TowerTone: Micro and soft would be a marketer's branding nightmare in the prophylactic business. But they could come with different color LEDs to indicate stages of arousal. And innovative options like turning the ribbed ones inside out for your uploading pleasure.

Oct 17, 06 - 04:35 pm Comment from: wandering joe

they were selling the best of both worlds...

Oct 17, 06 - 04:35 pm Comment from: Andy C.

Talk about a viral marketing campaign!

Seriously though, Apple shouldn't have taken the cheap shot at Windows when they're the ones with egg on their face over this. People expect it from Microsoft, not from Apple.

Oct 17, 06 - 04:39 pm Comment from: Whatever

Imagine working at Apple and being the one responsible for that kind of support: I would feel cheated...

Oct 17, 06 - 04:48 pm Comment from: notatotalsucker

Few here seem to be all over this.

If this was Microsoft doing this with the Zune there'd be rejoicing in the streets by Apple fanbois, if MS did this to our own Macs, we'd be as mad as hell and expect retribution, but b/c it's Apple affecting Windows, no one says anything much at all?? Come on!

I think Apple's response is totally bizarre.

"... we are upset at Windows for not being more hardy against such viruses..."

This is hardly one of the great responses from Apple - they're blaming Windows for this as much as themselves. If they'd left that line out, I think they'd have been ok, but including it, it comes across as rather cheeky, if not arrogant (although I guess that's Apple just being themselves.)

Of course, it may not be entirely Apple's fault - it might be a campaign to discredit Apple. We'll see.

Oct 17, 06 - 04:52 pm Comment from: Jimbo von Winskinheimer

I think that MDN could have pulled a funny one and removed the word "Windows" from their headline. It would say "Apple shipped virus on small number of 5G video-capable iPods" and it would have scared us all!!!

Oct 17, 06 - 05:04 pm Comment from: TowerTone

Ampar
You mean kinda like mood rings for nude things?

Oct 17, 06 - 05:18 pm Comment from: poop

I used to collect Windows viruses and keep them stored in a folder on my old iBook. Pity I never kept them. This was before yahoo actually scanned its own mail. raspberry

Oct 17, 06 - 05:22 pm Comment from: Mr. Reeee

Ha Ha Ha... Get a Mac... FOOOOOLS!

Oct 17, 06 - 05:56 pm Comment from: DumbApple

"As you might imagine, we are upset at Windows for not being more hardy against such viruses, and even more upset with ourselves for not catching it."

Translation: If only we'd been smart enough to run antivirus software on our systems, we wouldn't have infected our customers which when it comes to iPods are mostly Windows users. Sorry guys we should have been more careful.

Another reason to run Antivirus software on Windows: To protect you from Apple products.

Oct 17, 06 - 06:00 pm Comment from: snowy2004

" As you might imagine, we are upset at Windows for not being more hardy against such viruses "

Just for that, Apple should get one of Stephen Colbert's Medals of Audacity.

Oct 17, 06 - 06:04 pm Comment from: Mark

I want one! I'd be a great BTO security option. Headline: "Stolen iPod trashes thief's computer then phones home."

Oct 17, 06 - 06:06 pm Comment from: DumbApple

"It's like trying to keep the rat turds out of the giant peanut butter vat over at JIF, inc. No matterwhat precautions you take, viruses and Windows will find each other..."

Actually virus scanning the image before burning it to the iPod hard drives, and making sure that other production systems had up to date antivirus protection would be a simple precaution that any competent manufacturer would take.

Given that this is a 4 month old virus, even the most basic precautions would have caught it. Just goes to show where a head in the sand attitude towards viruses gets you.

The virus didn't "find" Windows, it was sold to Windows customers by Apple.

Look for Apple to make a bulk purchase of Antivirus software shortly.

Oct 17, 06 - 06:07 pm Comment from: Mr. Peabody

I'm not given to too much foul language, but - F#!&ing;Windows. What a plague on the human race.

Oct 17, 06 - 06:08 pm Comment from: Charles White

This is part of the Master Plan.

Get people to buy iPods
Get Windows people to buy a MacIntel.
Inject a virus in iPods that only affect Windows users (thats the easy part)
Tell people that if they didnt run Windows they would never have gotten the virus.
People stop using Windows.
Apple OS captures 95% of market.
Apple HD TV's in every living room.
Apple iPod interfaces in every car.

The Halo Effect Part 2.

Oct 17, 06 - 06:10 pm Comment from: Mr. Peabody

Ron,

"Apple may have done this on purpose. What's another virus to an MS user anyway?"

When you put it that way, what's another Windows virus to a Mac user? Not much.

So all in all I guess viruses don't really matter that much one way or the other.

Oct 17, 06 - 06:15 pm Comment from: DumbApple

And the funniest thing is that people were saying that the Zune would spread viruses. Looks like Apple decided to show leadership on this feature.

Apple product meeting to discuss Zune.

Steve: "Can we do wireless?"

Minions: "No, we don't have the technology."

Steve: "Then how about putting on a big screen?"

Minions: "Sorry that would take to long."

Steve: "Isn't there anything we could do quickly? Microsoft said something about community and viral marketing."

Minions: "We could beat them to the punch and ship a virus on every iPod."

Steve: "Brilliant, let's do it."

Oct 17, 06 - 06:17 pm Comment from: the other Mark

That's embarassing and shouldn't have happened.

Now having said that, they probably use MS products at the factory and this is a result thereof.

Oct 17, 06 - 06:19 pm Comment from: DumbApple

Bad plan, becaue here's how it plays out:

Get people to buy iPods
Inject a virus in iPods that only affect Windows users (thats the easy part)
Windows user looses all his stuff.
He understands it's all Apple's fault.
Next music player is a Zune.
Somewhere along the way he joins a class action suing Apple.

Oct 17, 06 - 06:20 pm Comment from: Mark

Actually, this is probably no more complicated than an outgoing employee with short-timer's disease and a twisted sense of humor. Anti-virus programs can't protect against those.

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