“Previously, customers had to either use a wire transfer, which can be complex, or wait for several days before being able to access transferred funds. Sunayna Tuteja, head of strategic partnerships and emerging technologies at TD Ameritrade, said the wait was one of the top-five drivers of customer service calls,” Nellis reports. “‘When a customer wants to put money into a TD Ameritrade account, we gave them the same choices they had in the 1970s and 1980s,’ she said. ‘We knew it was a persistent client irritant.'”
Nellis reports, “Tuteja said TD Ameritrade chose Apple Pay to start with because of its ease of use, security and the fact that about three-quarters of the brokerage’s clients use the iOS operating system.”
Read more in the full article here.
MacDailyNews Take: This makes ACH look positively prehistoric. Now, we just need more brokers to deploy Apple Pay capability, too!
For more information, interested businesses should watch Apple’s “Getting Ready for Business Chat” (WWDC 2018) here.
Credit Suisse to use Apple Business Chat for rich Asian clients – October 2, 2018
DISH adds Apple Business Chat, allowing customers to connect with Messages on iPhone and iPad – July 20, 2018
Apple’s new Business Chat in iOS 11.3 is a huge deal – January 24, 2018
With Apple’s Business Chat, users can schedule appointments and process payments in iMessage – June 12, 2017