Google exposed user data, did not disclose to public fearing repercussions

“Google exposed the private data of hundreds of thousands of users of the Google+ social network and then opted not to disclose the issue this past spring, in part because of fears that doing so would draw regulatory scrutiny and cause reputational damage, according to people briefed on the incident and documents reviewed by The Wall Street Journal,” Douglas MacMillan and Robert McMillan report for The Wall Street Journal. “As part of its response to the incident, the Alphabet Inc. unit on Monday announced a sweeping set of data privacy measures that include permanently shutting down all consumer functionality of Google+.”

“A software glitch in the social site gave outside developers potential access to private Google+ profile data between 2015 and March 2018, when internal investigators discovered and fixed the issue, according to the documents and people briefed on the incident. A memo reviewed by the Journal prepared by Google’s legal and policy staff and shared with senior executives warned that disclosing the incident would likely trigger ‘immediate regulatory interest’ and invite comparisons to Facebook’s leak of user information to data firm Cambridge Analytica,” MacMillan and McMillan report. “Chief Executive Sundar Pichai was briefed on the plan not to notify users after an internal committee had reached that decision, the people said.”

“The episode involving Google+, which hasn’t been previously reported, shows the company’s concerted efforts to avoid public scrutiny of how it handles user information, particularly at a time when regulators and consumer privacy groups are leading a charge to hold tech giants accountable for the vast power they wield over the personal data of billions of people,” MacMillan and McMillan report. “The internal memo from legal and policy staff says the company has no evidence that any outside developers misused the data but acknowledges it has no way of knowing for sure. The profile data that was exposed included full names, email addresses, birth dates, gender, profile photos, places lived, occupation and relationship status…”

Read more in the full article here.

MacDailyNews Take: Well, the repercussions will now be 10 times worse, at least, and deservedly so.

In their report, MacMillan and McMillan refer to the incident as a “snafu” which is entirely accurate for Google and the company’s handling of user data, privacy, and security. SNAFU is a military acronym that stands for “Situation Normal: All F–cked Up (originally, “Status Nominal: All F–ked Up”). Par for the course at Google.

This ‘don’t be evil’ mantra: It’s bullshit.Steve Jobs, 2010

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5 Comments

  1. Google should be dragged over the coals for this. It is another in a long line of them not taking user privacy seriously. I fear, however, the regulators in the US will only give them a slapped wrist.

    With luck the EU will take it more seriously and give them a big fine plus forcing oversight of them.

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