“It seems to me that Apple should come up with something that is as caring and personal of an experience than it was back in the day when I went into a store and met with my Genius Bar guru who knew everything about me and my device,” Milanesi writes.
“Today, through technology, Apple can deliver the same ’boutique feel’ thanks to a device that knows me and knows itself,” Milanesi writes. “Machine learning and artificial intelligence could help with self-diagnose, and an app or even Siri could walk/talk a user through some basic testing that would help assess whether I can fix it, need to go into a store or mail my device in. The Genius would move from the Bar to my device.”
Read more in the full article here.
MacDailyNews Take: Eventually, hopefully, having “Genius Onboard” would help users along while helping to sell Apple devices.
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