“A pair of documents covering Apple’s service policies and procedures conflict on the reasoning for the silicone gasket around the key mechanisms in the new 2018 MacBook Pro,” Mike Wuerthele reports for AppleInsider.
“Apple service providers are given details on how to handle repairs on a new product at about the same time as the product releases,” Wuerthele reports. “One version of this document was cited by French website MacGeneration on Thursday morning, with that version from July 14, and possibly earlier, saying that the seal will also act to cut back on dust and debris entering the mechanism.”
“AppleInsider has access to the same documentation in the United States. Even after three revisions since publication, the U.S. documentation has never made such a claim that the gasket would ‘prevent debris from entering the butterfly mechanism,’ but retains identical language about the space bar replacement technique, as well as in the remainder of the captured document,” Wuerthele reports.
Read more in the full article here.
MacDailyNews Take: This lends even more credence to the prevailing theory is that the sticky key issue is fixed or, at least, improved, but Apple can’t come out and say it due to legal reasons.
Time and use – plus crumbs and dust – will tell.
SEE ALSO:
Keyboard shootout: 2018 vs. 2017 MacBook Pro butterfly keyboards compared – July 17, 2018
So, about Apple’s new MacBook Pro butterfly keyboard – July 17, 2018
How Apple is fixing faulty keyboards in their new MacBook Pro models – July 16, 2018
Two things seem obvious about Apple’s MacBook Pro keyboard – July 13, 2018
Apple’s revised MacBook Pro butterfly keyboard: Quieter may not be enough – July 13, 2018
Apple says new MacBook Pro keyboard won’t fix sticky key issue – July 12, 2018
The 5 biggest changes in Apple’s new MacBook Pro – July 12, 2018
With Apple’s leap to 8th-generation Intel processors, the MacBook Pro just got a whole lot faster – July 12, 2018
Apple begins exclusively selling ‘Blackmagic eGPU’ for $699 alongside new MacBook Pros – July 12, 2018
Apple’s new 2018 MacBook Pro models now available with revised butterfly keyboards, much faster performance possible – July 12, 2018
MacBook Pro (2018): First look, listen, and feel! – July 12, 2018
What power users say about Apple’s new 2018 MacBook Pros – July 12, 2018
Apple unveils new MacBook Pro models with faster performance and new features for pros – July 12, 2018
Steve Jobs is turning in his grave. The old keyboard is so much better then these unreliable butterfly ones
Yep. And those who bought last year‘s model are screwed
Wow! What awesome two points! Steve rolling and the old keyboard is still better — I’m in true awe in your originality and wisdom. Never before have I read either point on MDN. That’s just PURE genius! /s
Reality is you only had seven minutes in your INFANTILE DAILY RUSH to be the TOP post after being beaten twice today on the first two posts the second time by only one minute, so sorry annoying child. Then again, if you had 70 minutes wouldn’t matter not enough time for you to come up with an original thought worth reading. Was tempted to post here first, but kicked back and waited to see if your obsession was still alive after being beaten in this morning’s race two by one minute. You did not disappoint and just can’t help yourself. Grow up.
Our goal is to make really great products.
Tim Cook would charge users per keystroke if he could. Anything to force users into ios hell.
“MacDailyNews Take: This lends even more credence to the prevailing theory is that the sticky key issue is fixed or, at least, improved, but Apple can’t come out and say it due to legal reasons.”
Nothing in the law says that they can’t claim an improvement. It’s Apple’s lawyers not wanting to admit that a problem exists, since it would reflect poorly in the various cases brought against them.
Basically, it’s Apple not willing to own up to an issue publicly. It has nothing at all to do with Apple not being able to admit the issue. It’s Apple not *willing* to admit the issue.
“ It’s Apple’s lawyers not wanting to admit that a problem exists, since it would reflect poorly in the various cases brought against them.”
No, Apple can’t admit it as a company for “legal reasons.” Is CORRECT. Apple speaks for the company and the lawyers speak for Apple in court. No evidence exists “It’s Apple’s lawyers” that’s just opinion …