“Kenneth Sciacca of Colorado filed a class action against Apple on June 4th in San Jose, California seeking $5 million for their refusal to acknowledge a common complaint about every edition of the Apple Watch,” Jack Purcher reports for Patently Apple. “According to the Plaintiff, ‘The Watches all contain the same defect and/or flaw, which causes the screens on the Watches to crack, shatter, or detach from the body of the Watch (the ‘Defect’), through no fault of the wearer, oftentimes only days or weeks after purchase.'”
Purcher reports, “Mr. Sciacca’s formal complaint before the court provides a segment called the ‘Nature of the Action.'”
A snippet:
Shortly after the release of the Series 0 Watch in April 2015, consumers began to complain that the screens on their Watches were spontaneously detaching from the body of their Watches. Apple has persistently denied any widespread issue with Series 0 Watches, but in April 2017, Apple acknowledged a swelling battery defect in certain Series 0 Watches and extended its Limited Warranty for qualifying Series 0 Watches from one year to three years.
Read more in the full article here.
MacDailyNews Take: Seems implausible that any company, especially Apple, would knowingly continue a flawed design for several years through several iterations of the product.
Ummm…so I’m still wearing my 1st gen (series 0) stainless Apple Watch, and have no issues. Am I missing something? If ALL Watches have an issue with the screen, does that mean mine is the only one on earth that doesn’t have this problem?
Indeed MDNs take is right expecially in light of the fact this has not come to light before. If it were even remotely common surely it would have been corrected in newer models which suggests to me it is a very rare occurrence.
Never happened to my first generation watch (April 2015) which I am wearing to this day despite many bangs and showers.
Ditto my first-gen Watch is still intact and functioning well despite being out in the wild for many years.
Nope, my stainless steel series 0 watch has no issues either.
Have 2 original (42 & 38) and 2 Series 2 (42 & 38) bought them all on release day(s), no separations, no issues, 100% satisfaction.
Apparently in our litigious society some ambulance chaser is seeing dollar signs.
apple watch satisfaction rate is 97%
MacDailyNews Take: Seems implausible that any company, especially Apple, would knowingly continue a flawed design for several years through several iterations of the product.
Well they continue to use the defective Keyboard on the MacBook, MacBook Pro 2015, 2016, 2017. Just saying.
That said My Apple Watch series 2 is great no issues, and the Battery usually lasts 2 days.
Is this, indeed, a “common complaint”? Kenneth, be prepared to offer statistics to back up your assertion. “Common” is a relative term, but it can be quantified mathematically relative to the population. Subjectivity is not sufficient.
Now, with respect to the claim that:
“The Watches all contain the same defect and/or flaw, which causes the screens on the Watches to crack, shatter, or detach from the body of the Watch (the ‘Defect’), through no fault of the wearer, oftentimes only days or weeks after purchase.”
If so, then should not a substantial portion of all models of Apple Watches be impacted by cracked or detached displays? And, if this “oftentimes” occurs “only days or weeks after purchase,” then Apple will have records of numerous warranty replacements for Apple Watches.
If there is a flaw, then let’s hear what it is and exactly how it manifests in terms of statistics. Apple is certainly not immune from design/quality flaws in its products and, sometimes, people have to push the company to back its products appropriately. But the language in this filing seems exaggerated and, as such, will be easy to refute.
I have 2 Series 0, and neither have detached screens.
“On or about December 1, 2016, Sciacca purchased a new Series 2 Apple Watch from an authorized Apple Store located in the Promenade Shops at Briargate in Colorado Springs, Colorado”
He didn’t even own a Series 0 watch. Sounds to me like a class-action law firm shopped for a plaintiff, and Sciacca volunteered.
I’ve had 2 watches with detached screens. Both the original first gen models. In speaking with Genius guy who fixed he said it was a common issue with first gen units that glue didnt keep the watch face secured over time. Apple replaced for free. Not sure if it was a bad batch that was just in the original models or if it’s an ongoing issue. I have a couple series 3 watches and haven’t had this problem yet but they’re still pretty new.
It has to be a small bad batch with defective glue.
My Series 0 watch has been worn every day since purchase and it has gone thru three seasons of chainsawing 5-6 big Ash trees each season, cutting up into fireplace length, then to the splitter, then thrown into a truck to be then thrown into my basement. That’s an awful lot of vibration and jerky movement.
As TimeX used to say, “It keeps on ticking.”
“MacDailyNews Take: Seems implausible that any company, especially Apple, would knowingly continue a flawed design for several years through several iterations of the product.”
Two Words: Ford Pinto
The Corvair and early Mustangs were death traps. The Mustangs had an unprotected rear gas tank that blew on rear end collisions. Pinto was just junk from the start but what has it got to do with Apple? This just look like the bottom feeders are at it again.