A few months ago, I wrote about how my one-year-old MacBook Pro’s keyboard keys stopped working if a single piece of dust slipped under there, and more importantly, that neither Apple nor its Geniuses would acknowledge that this was actually a problem. Today, Best Buy announced it is having a significant sale on these computers, marking them hundreds of dollars off. Interesting. Still, I’d suggest you do not buy them. — Casey Johnston, writing for The Outline
“I’ve said repeatedly that I love the new MacBook and MacBook Pro keyboard and, though I still have an older MacBook Pro, I now dislike typing on it. It feels loosey-goosey,” Rene Ritchie writes for iMore. “The current MacBook Pro is the best MacBook I’ve ever used, keyboard included. But, I’ve also said repeatedly, the new butterfly-switch keyboards remain so divisive that, for a single-vendor product, that in-and-of-itself is a problem that needs to be addressed.”
This keyboard has to be one of the biggest design screwups in Apple history. Everyone who buys a MacBook depends upon the keyboard and this keyboard is undependable. — John Gruber, Daring Fireball
I know that we Apple-watchers sit around wondering if Apple will release new laptops with new keyboards that don’t have these issues, but Apple’s relative silence on this issue for existing customers is deafening. If these problems are remotely as common as they seem to be, this is an altogether defective product that should be recalled. — Jason Snell, Six Colors
“Apple is acutely aware of the complaints surrounding the butterfly-switch MacBooks and MacBook Pros. When prominent members of the community amplify the issue, it doesn’t go unnoticed,” Ritchie writes. “Not at any level.”
“What’s frustrating to many is that it often takes a painfully long time for Apple to say anything about anything — the company has a measure-10-times-cut-once philosophy — and, if the company has nothing to say, the company says nothing. And, unless and until the company says anything, it’s impossible to know which of those states we’re in,” Ritchie writes. “Except, of course, the negative sentiment around the butterfly-switch keyboards may eventually force Apple into action either way.”
Read more in the full article here.
MacDailyNews Take:
SEE ALSO:
Where Apple’s reinvention of the keyboard may go next: Full touchscreen – March 14, 2018
Apple in talks to acquire Australian startup Sonder for dynamic key-morphing Magic Keyboard – October 13, 2016
