“Apple has clarified its policy on battery replacements,” Benjamin Mayo reports for 9to5Mac.As long as the owner of the iPhone 6 (or later) handset is willing to pay the $29 fee, and the device is not otherwise damaged, Apple will process the repair without requiring further checks of condition.”
“This comes after some reported cases where Apple Store employees were refusing customers with ‘ineligible’ batteries which still passed Apple diagnostics testing,” Mayo reports. “As reported by iGeneration, Apple has released new internal documentation to Apple Stores explaining that iPhones do not have to fail a diagnostics test in order for the out-of-warranty battery replacement to go ahead.”
Mayo reports, “This means that all iPhone 6, iPhone 6s, iPhone SE, iPhone 7, [iPhone 7 Plus], iPhone 8, [iPhone 8 Plus], and iPhone X owners are indeed eligible for a $29 repair.”
Read more in the full article here.
MacDailyNews Take: We’d be tempted to do this with iPhone X, as it’s just such a great device, but Apple (likely very carefully and intentionally) made it just a bit too small for our taste (baking in the impetus to upgrade this year), so we’re very much looking forward to the rumored 6.5-inch “iPhone X Pro” said to be coming this fall.
SEE ALSO:
Why Apple’s response to iPhone ‘batterygate’ is brilliant – December 30, 2017
Australian lawyers to launch largest-ever class action against Apple over iPhone ‘batterygate’ – December 29, 2017
The most annoying things about Apple’s iPhone ‘batterygate’ apology – December 29, 2017
iFixit discounts iPhone battery replacement kits as Apple cuts prices, apologizes for the confusion – December 29, 2017
15 class action lawsuits filed against Apple for throttling iPhones with aging batteries – December 29, 2017
Apple apologizes for poor communication about iPhone batteries and performance; slashes battery replacement cost from $79 to $29 – December 28, 2017
No, Apple’s throttling of iPhones with aging batteries is not planned obsolescence – December 28, 2017
Apple execs face jail in France after lawsuit over slowing down iPhones – December 28, 2017
Korea seeks explanation from Apple for slowing down devices without warning – December 28, 2017
Apple now facing 8 lawsuits over throttling processors in iPhones with aging batteries – December 27, 2017
Apple tarnished their brand with clandestine iPhone battery management and processor throttling – December 27, 2017
Should Apple replace aging iPhone batteries for free instead of throttling processor speed? – December 21, 2017
Apple confirms iPhones with older batteries will take hits in performance – December 20, 2017
iPhone performance and battery age – December 18, 2017
Apple met with Chinese regulators to discuss iPhone 6s unexpected shutdowns – February 10, 2017
Rumor: Apple may extend iPhone 6s battery replacement program to iPhone 6 – January 17, 2017
A message from Apple about iPhone and unexpected shutdowns – December 2, 2016
Apple offers free battery replacement for ‘very small number’ of iPhone 6s units with unexpected shutdown issue – November 21, 2016
New batteries for a new year! Looking forward to more than just batteries from Apple this year. Hope there are at least a few surprises coming.
This last surprise was a doozey!
Doozy for the English teachers…
Do Z for zombie lovers…
it helps me get some z’s.
Duesey for Duesenberg
Dooshay!
“Apple wants everything to be a black box, Apple wants everything to be ‘magic’ ” -Jason Snell
From the interview on Daringfireball
https://daringfireball.net/thetalkshow/2017/12/30/ep-210
Near 6:50 mark
Yeah, everything to be ignorance and sorcery.
And some cheer this behavior, or apologize for it on Apple’s behalf.
Exactly.
This is not a conspiracy.
It is not sinister.
It is not evil.
It is not like some weird Google screw privacy plan,
This is Apple arrogance. This is Apple choosing to do as Apple pleases with no transparency. The customer is on a need to know basis, and generally Apple says you don’t need to know.
Most of the time they get away with it because truth be told they are correct in what is better. This time their lack of transparency goes beyond simple user frustration and gives the appearance that they withheld the battery information as a means of coercing users, kept ignorant of the situation, into buying new iPhones.
I don’t believe this to be true because I’m just another fanboy. The problem is I can’t think of another compelling reason for the secrecy.
Very well said!!!
There is another compelling reason…
To cover up design flaws… which is also arrogance, greed, and dishonesty.
Otherwise, very well said.
This was not some totally clandestine operation. Information was posted and made available to the public. You are simply eager to find and support a conspiracy theory against Apple. You history on this forum supports that conclusion.
I agree that Apple could and should have done a better job explaining the iOS update that led to this controversy. But it is poor understanding and irresponsible reporting on the part of the media that has stirred up the public “outrage” and stoked the legal machine to a frenzy. There may very well be multiple out-of-court settlements by Apple resulting from this situation. However, I would like to see at least one lawsuit carried through to completion to see the results of a thorough legal examination of the case.
That response was to applecynic, if it is unclear
And Apple’s history is that they take care of Apple first. If that also is good for the customer, all the better.
My contempt is fueled by fact, and I do not represent hypothesis as fact. My feelings do not influence facts.
Irresponsible reporting on the part of the media? No, an individual exposed something fishy going on, the media reported it, Apple came clean. Those are facts.
That I believe they came clean because they had to, that they are potentially covering up marginal batteries for the job… Those are hypotheses, and the language presents them as hypotheses. This is why there are courts.
wouldn’t it be easier if apple design iPhones in a away the customers can change the batteries by themselves?
Is it so hard or so impossible to achieve with today’s technology?
Or at least offer a model that does…
Throw in an SD card slot and sideloading and even I may get one.
So you don’t want a waterproof iPhone then? Having a user-replaceable battery also brings with it a whole lot of other compromises too, such as unreliability due to an additional connector, increased bulk due to the protection needed for the battery and a weaker casing.
It costs $29 to have your iPhone battery changed officially by Apple, that’s a tremendous price for such a service.
But it’s only for a year. so if you wait till 2019 because you haven’t experienced the slowdown yet the price jumps back up.
Before you all get your hopes up, Apple will only refund battery replacement charges ( the difference between old and new price) for phones taken in After 14th Dec.
If you changed your battery out before that date – even by a few days – you’re out of luck.
So I am guessing if your iPad is now a useless paperweight, they essentially use the same OS and likely the same tatic, you are simply hosed?