To avoid explosions and fires, Samsung wants to brick every Galaxy Note 7 in North America; Verizon refuses to release the software

“Verizon will not be releasing a just-announced Galaxy Note 7 software update designed to stop the recalled smartphone from charging,” Chris Welch reports for The Verge. “In a statement, the leading US mobile carrier attributed the decision to concerns over safety for customers who might not have another mobile phone to use after the Note 7 has been crippled.”

“Verizon seems to think it’s already done an effective job communicating the recall to consumers alongside Samsung, but the carrier believes this update is a step too far — even for a phone that’s a very real fire hazard,” Welch reports. “The Verge is reaching out to other US providers to see whether they plan to roll out Samsung’s update to remaining Note 7 customers. Sprint has announced that it will wait until January 8th to release the Note 7 update — after the holiday season has concluded. Samsung said the update would take 30 days to roll out across carriers, so Sprint is holding to the end of that timeframe, whereas Verizon is outright rejecting it for now.”

MacDailyNews Take: Ah, the beauty of fragmandroid land. A land populated by the cheap, the foolish, and the ignorant.

An exploded, post-fire Samsung Galaxy Note 7
An exploded, post-fire Samsung Galaxy Note 7

 
Today, Samsung announced an update to the Galaxy Note 7 that would stop the smartphone from charging, rendering it useless unless attached to a power charger. Verizon will not be taking part in this update because of the added risk this could pose to Galaxy Note 7 users that do not have another device to switch to. We will not push a software upgrade that will eliminate the ability for the Note 7 to work as a mobile device in the heart of the holiday travel season. We do not want to make it impossible to contact family, first responders or medical professionals in an emergency situation. – Verizon

MacDailyNews Take: Um, Verizon geniuses, how do these unfortunate future burn victims use their Samsung pieces of shit to contact family, first responders or medical professionals in an emergency situation when its explosion and resulting fire is the very cause of the emergency situation?

The Android “ecosystem.” Morons fleecing morons.

Read more in the full article here.

MacDailyNews Take: So, when your house burns down over the holidays with or without your loved ones inside because you were too cheap or stupid to not buy a real iPhone, at least you’ll be able to sue not only Samsung, but also Verizon or Sprint or any other entity that stops this update from forcing you to stop endangering your life and the lives of others.

Anyone who buys Samsung-branded products is a fool.

Samsung has no clue why their phones explode, yet they shipped replacements anyway, assuring their customers they were safe.

Samsung are not only thieves, they’re liars, too.

SEE ALSO:
Samsung’s dangerous Galaxy Note 7 broke basic engineering rules, says damning new report – December 5, 2016
Beleaguered Samsung claims Galaxy S7 phones are safe; do you believe them? – November 21, 2016
New report of different Samsung phone model exploding in France – November 7, 2016
Beleaguered Samsung recalls 2.8 million washing machines due to risk of explosion – November 4, 2016
IDC survey: 50% of beleaguered Samsung’s exploding phone users upgrading to Apple iPhone – October 28, 2016
Now beleaguered Samsung’s Galaxy S7 Edge is reportedly catching fire – October 25, 2016
Samsung refusing to pay for property damage caused by its exploding phones – October 22, 2016
No, Apple’s iPhone 7’s are not having the same issue as Samsung’s exploding, fire-causing phones – October 21, 2016
Beleaguered Samsung’s exploding phone troubles come at an already crucial moment – October 18, 2016
Horror stories from the flight ban of Samsung’s exploding phones – October 17, 2016
Analyst estimates 5-7 million ex-Samsung phone users to switch to Apple iPhone – October 17, 2016
U.S. air passengers who try to take Samsung’s exploding phones onto planes face fines, confiscation, criminal prosecution – October 15, 201
Samsung has no clue why their phones explode, yet they shipped replacements anyway, assuring their customers they were safe – October 14, 2016
United States bans all Samsung Note 7 phones on airline flights – October 14, 2016
Beleaguered Samsung’s cellphone dilemma – October 13, 2016
Exploding Galaxy phones: What did Samsung know and when did they know it? – October 12, 2016
Apple or Android phone makers: Who wins more on Samsung’s Galaxy collapse? – October 12, 2016
People are dumping Samsung’s unsafe, exploding phones and upgrading to Apple’s iPhone – October 12, 2016
Social media users mock beleaguered Samsung’s explosive phones – October 11, 2016
Replacement Galaxy Note 7, deemed ‘safe’ by Samsung, catches fire in Scottish hotel room – October 11, 2016
Samsung axes explosive Galaxy Note 7, shares plummet – October 11, 2016
Drexel Hamilton projects 8 million iPhone unit gain for Apple this year alone due to Samsung’s exploding phones debacle – October 11, 2016
Samsung takes multi-billion-dollar hit to end exploding phones fiasco – October 11, 2016
Beleaguered Samsung permanently ceases Galaxy Note 7 production – October 11, 2016

34 Comments

  1. Cheers to Verizon!

    Customers bought those phones. Samsung has no rights to them anymore. They can’t be allowed to get away with their digital kill switch move.

    Astonishing that a corporation so large can be so stupid…again.

    1. Samsung had to do the digital switch. They had to do everything they possibly can in order to make sure nobody uses the device. If Verizon refuses to push the software, the liability is now entirely on Verizon. Tomorrow, when the next Note 7 explodes and burns down a house, the owner won’t be able to sue Samsung — they made the software available. However, he can then sue Verizon for the maximum that the court can allow.

    2. I wish MDN would stop smearing unsuspecting Samsung purchasers so harshly, totally undignified and unfair. My grandma doesn’t know any better and bought a Samsung… SHE IS NOT A MORON.

      1. LuM, I agree, your grandma is most likely not a moron. But she is obviously technically challenged and if you have not tried to get her to trade in the phone for a better phone, then that shows your level of grandson.

        But, remember, we can only make decisions for ourselves. Each person has to be an intelligent human, well, unless you are a politician. Then your just a rich used car dealer. 🙁

    3. No MaxBay:
      Samsung is attempting to limit the damages to their reputation AND attempting to avoid the costs of further lawsuits against them regarding the Note 7. By law it is Samsung who is responsible for their manufactured hardware, including AFTER a sale. In the USA, a company is responsible to support their hardware products for 7 (seven) years. Getting ALL Note 7’s out of the hands of users is the single wisest move Samsung could make.

      What’s sad is that Samsung has to brick user’s (victim’s) Note 7 devices to force them to turn them in, as is required by their product recall. That’s drastic.

      It’s also sad that stupid Verizon hasn’t managed to convince all their users (victims) to turn in their Note 7s. This situation indicates that Verizon has been thoroughly lazy in their attempts to contact and convince their users to bring in their Note 7s as is required by their recall.

  2. All that really needs to happen is for the carriers to send out a text message repeatedly to all these devices for several days saying if not replaced, they will be disabled for all calls except 911.. come to a store for replacement… sure there will be some percentage for some amazing reason that will not get the message, but that should get a large batch of ignorant people that are endangering themselves and others..

  3. Good for Samsung, it seems they are finally looking out for their customers safety, or a least their legal liability.
    Verizon, it seams, cares more about their bottom line than the safety of their customers. Their “concerns over safety for customers” is a total BS statement that even a 5-year-old could see through.
    If I were a Verizon customer I would switch right now.
    Verizon will eventually change their mind . . . as soon as they realize that their legal liability outweighs the profit they think they will make.

      1. They are legally liable to disable a dangerous product made by them. Their customers have the right to sue them if they don’t.

        So do the other people ridding on passenger planes with them.

        1. Reference for legal liability to disable them please….
          They are already forbidden on airplanes.
          Bottom line, property changed hands as a result of a sale, and there are laws preventing destruction of people’s computers.

        2. People are also forbidden to use any cell phone while the plane is taking off, yet it happens ALL the time.
          If you think Samsung is NOT responsible personal and property damage do to making a defective product, than I can’t help you.

        3. I did not absolve Samsung. Screw them!

          All I’m saying is “bricking” is not a solution. Only the law can order destruction of someone else’s property. This product is not allowed on aircraft, this much is true, but it is not (as of yet) illegal.

        4. Where the public safety in concerned, it is the only responsible thing to do. GoPro did it with their Karma drone because public safety was as risk.
          If they want to keep the hardware instead of accepting the full refund (GoPro is also giving away free $400 GoPro Hero5 cameras to their customers for their trouble) that’s up to them. But they shouldn’t be able use it out in the public endangering others.
          Samsung isn’t stupid, they know that the courts will hold them responsible for anyones injury regardless of whether there is a government recall.

          Bottom line,
          1. Samsung and Verizon can legally send out the signal/update to brick your dangerous device.
          2. Yes, Samsung (and Verizon) can be sued if they don’t.

        5. “1. Samsung and Verizon can legally send out the signal/update to brick your dangerous device.”

          That is a statement, not a proof. Prove it!
          Unless a government authority makes it so, then it is not so. Companies simply cannot go about danaging or reclaiming other’s property.

          Unless they have the law on their side they can be sued for that!

          So it’s simple, back up your words with a reference to applicable law.

        6. It’s already been done recently by GoPro and, soon, Samsung. Apple already has it in their agreement, I’m sure Samsung does too. If you don’t like it, sue them.
          I’m not the one making the statement that they can’t to it, feel free to site your law if you wish.

        7. Sorry, I have to reply to my own message.
          GoPro DID send out a signal to brick Karma drones. This was not widely reported as it happened after media stories died down. I know because I have a Karma drone. When they sent the signal out, it refused to fly (despite me flying it the day before) till I performed an “update” which (without notifying me) bricked the drone.

  4. There has to be more to this story. Verizon is probably looking for additional compensation for damage to their brand due to the shady practices and shortcutting Samsung has taken. Of they’re looking for deeer discounts on alternative phones.

    Samsung makes this Public to pressure Verizon.

    1. This is very true. It’s how PCs have been since the beginning as well.

      Simple solution. Who’s responsible? The party you handed your money to.

      On the flip side of that. Apple has TOTAL control, yet APple does not accept TOTAL responsibility. That’s a disconnect…

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