Apple is aware of very rare reports of iPhone 7 Plus ‘watercolor’ camera issue

“Complaints in multiple threads on the support forums about a potential problem surfaced around the same time as the Apple ‘Hello Again’ event, with users complaining that out of the box, picture quality using the dual-lens system on the iPhone 7 Plus was sub-par,” Mike Wuerthele reports for AppleInsider. “Users complained of blurry photos, as well as wide areas of the ‘water-color’ effect dominating a shot.”

“Service data collected by AppleInsider suggests that the problem is very rare, with 1004 reported service cases with an iPhone 7 Plu… only 8 phones have manifested camera problems, and not all of them are attributable to this specific problem,” Wuerthele reports. “AppleInsider was advised by Apple that there may be multiple, rare, root causes of the same manifestation and that users having concerns with their iPhone 7 Plus camera should contact AppleCare, or make an appointment at a Genius Bar for further assistance, and documentation of the problem.”

Read more and check out the sample image in the full article here.

MacDailyNews Take: If your iPhone 7 Plus is exhibiting this rare issue, definitely contact AppleCare.

6 Comments

  1. and wait for the media to make such a big deal out of it even if the problem showed in just a few devices and those have never burn an entire garage or car or bedroom or make a plane not to take off.

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