“Samsung killed the Galaxy Note 7 smartphones this week after the devices continued to burst into flames,” Brian X. Chen And Choe Sang-Hun report for The New York Times. “But the tech behemoth has not extinguished scrutiny over its safety record.”
“The South Korean manufacturer, which makes an array of consumer electronics, including kitchen appliances and television sets, is in the middle of juggling other safety problem,” Chen and Sang-Hun report. “Those include a recall in Australia for more than 144,000 Samsung washing machines that were prone to causing fires, and a potential recall of defective laundry units in the United States.”
“Over the years, Samsung has faced other safety situations that have resulted in regulators taking action. The larger incidents include a 2003 recall of 184,000 microwave ovens in the United States, and 210,000 refrigerators in South Korea in 2009,” Chen and Sang-Hun report. “There have been other smaller recalls, including one in 2009 of about 43,000 microwave ovens in the United States because of a shock hazard and 20,000 washing machines in 2007 because of a fire risk.”
“People who have faced safety hazards with Samsung kitchen and home appliances said they frequently had to jump through hoops to get replacement products or refunds. To them, Samsung’s bungled handling of the Galaxy Note recall this week was not surprising,” Chen and Sang-Hun report. “The panoply of other Samsung product recalls shows that the Galaxy Note 7 fiasco was not an isolated case, though it was the company’s largest by far, with more than 2.5 million devices. Combined with Samsung’s often bureaucratic process for rectifying these consumer issues, it raises questions about whether the company prioritized profit over customer safety.”
Read more in the full article here.
MacDailyNews Take: Samsung had no clue what caused their products to explode, yet shipped replacements anyway, assuring their customers the products were safe.
If some people hadn’t noticed it by the way they slavishly ripped off Apple’s patented IP and designs, maybe this’ll finally wake them up to the fact that Samsung is a crooked company unworthy of patronage.
SEE ALSO:
Beleaguered Samsung’s cellphone dilemma – October 13, 2016
Exploding Galaxy phones: What did Samsung know and when did they know it? – October 12, 2016
Apple or Android phone makers: Who wins more on Samsung’s Galaxy collapse? – October 12, 2016
People are dumping Samsung’s unsafe, exploding phones and upgrading to Apple’s iPhone – October 12, 2016
Social media users mock beleaguered Samsung’s explosive phones – October 11, 2016
Replacement Galaxy Note 7, deemed ‘safe’ by Samsung, catches fire in Scottish hotel room – October 11, 2016
Samsung axes explosive Galaxy Note 7, shares plummet – October 11, 2016
Drexel Hamilton projects 8 million iPhone unit gain for Apple this year alone due to Samsung’s exploding phones debacle – October 11, 2016
Samsung takes multi-billion-dollar hit to end exploding phones fiasco – October 11, 2016
Beleaguered Samsung permanently ceases Galaxy Note 7 production – October 11, 2016—
Higher income U.S. states use Apple iPhones; lower income states use Samsung Galaxy phones – September 27, 2016
iOS users are worth 10X more than those who settle for Android – July 27, 2016
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Poor man’s iPhone: Android on the decline – February 26, 2015
Study: iPhone users are smarter and richer than those who settle for Android phones – January 22, 2015
Why Android users can’t have the nicest things – January 5, 2015
iPhone users earn significantly more than those who settle for Android phones – October 8, 2014
Yet more proof that Android is for poor people – June 27, 2014
More proof that Android is for poor people – May 13, 2014
Android users poorer, shorter, unhealthier, less educated, far less charitable than Apple iPhone users – November 13, 2013
IDC data shows two thirds of Android’s 81% smartphone share are cheap junk phones – November 13, 2013
CIRP: Apple iPhone users are younger, richer, and better educated than those who settle for Samsung knockoff phones – August 19, 2013
iPhone users smarter, richer than Android phone users – August 16, 2011
Study: Apple iPhone users richer, younger, more productive than other so-called ‘smartphone’ users – June 12, 2009—
TechSpot reviews Apple’s iPhone 7 Plus: Absolutely decimates the competition – October 12, 2016
AnandTech reviews Apple’s iPhone 7 and 7 Plus: ‘Unparalleled, a cut above anything else in the industry’ – October 10, 2016
Computerworld reviews Apple’s iPhone 7 Plus: There’s never been a better time to switch to iPhone – October 7, 2016
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PC Magazine reviews Apple’s iPhone 7 Plus: Editors’ Choice – September 20, 2016
Tom’s Guide reviews Apple’s iPhone 7 and iPhone 7 Plus: Great upgrades, but one is greater – September 20, 2016
More evidence Apple’s iPhone 7/Plus is more than a modest refresh – September 20, 2016
Professional photographer Benjamin Lowy puts Apple’s iPhone 7 Plus cutting-edge camera to the test – September 20, 2016
Apple’s A10 Fusion chip miracle – September 20, 2016
The iPhone’s new A10 Fusion chip should worry Intel – September 16, 2016
Apple’s remarkable new A10, S2, W1 chips alter the semiconductor landscape – September 15, 2016
Wired reviews Apple’s iPhone 7/Plus: ‘Fantastic’ – September 14, 2016
Sprint, T-Mobile: iPhone 7/Plus pre-orders up 4X over last year; Apple shares surge – September 13, 2016
USA Today’s Baig reviews Apple’s iPhone 7/Plus: ‘A strong handset for sure’ – September 13, 2016
WSJ reviews Apple’s iPhone 7/Plus: ‘Get over the headphone thing and upgrade’ – September 13, 2016
Mossberg reviews Apple’s iPhone 7/Plus: It’s a great phone, but where’s my headphone jack? – September 13, 2016
The Verge reviews Apple’s iPhone 7/Plus: ‘The future in disguise’ – September 13, 2016
Due to the vast amount of advertising by Samsung, the majority of Americans think they are a reputable and quality manufacturer, and are oblivious to the facts. When you try to explain the facts about the company they think you are some kind of kook.
American consumers also thought that Packard Bell was a great computer company. Remember them? Widely advertised at the time. Couldn’t get throug to tech support. Brand new(?) computers had used/refurbished parts in them with shorter warranty times than the new parts in the computer. Company got sued by many state AGs; is no longer in business. 🖖😀⌚️
Oh, as a sales counselor at circuit city at the time… I can never forget. Hard not to sell them tho, cause they had the best spiffs. Sell a Packard Bell with a Sony monitor, cannon printer, accessories kit, and cheese… make $120. I could roll them all Saturday long.
Nice to hear how you sold crap to customers for your $120. It’s sad really….
We need to hope for the return of better basic qualities of honor, dignity, and caring or our country is destined to continue its progressive/marxist driving downward spiral to tyranny and all-powerful controlling statist-run government.
Samsung also had to issue a worldwide recall years ago for exploding pogo sticks.
I had this monitor / tv from Samsung, a 28 inches full hd, less than a year started to show some weird lines, curiously those lines were dividid exsctly at the center and were up and down at different rate after a few minutes of use.
I called Samsung and they denied that was their monitor even that the model showed in their korean website. After seeing Samsung washers, cells and tvs broke down after a few months of use and their crappy customer service, I decided never use a Samsung products besides those that came inside other brands products.
Looks like Samsung is very good at making parts but not at making full consumer products.
Seems the only thing they are really good at is memory and SSD drives (similar technologies), theirs are top notch but all their other products seem to really stink. They are still percieved as making good TVs (great picture and features, not necessarily built to last though. they did have kick ass plasmas for a few years but I think I’ll avoid them from now on.
“whether the company prioritized profit over customer safety.”
Ya think?!
Again, I will never buy a Samdung branded product.
I wouldn’t be surprised if the WS guys figure out how to set up a BIG short play.
Now their TV are coming under fire (pun intended) for misleading on energy use…
http://www.zlk.com/consumer/samsung-electronics-america-inc
Samsung has a long record of publishing false energy ratings, and has been heavily fined several times. The sales benefits clearly outweigh the penalties. LG has also played this game.
Samsung have a history of peddling very unreliable home products over the years. Washing machines, dishwashers – you name it. As far as I’m concerned I’ll never buy any Samsung product, including its new range of exploding phones. Looks like these intellectual property thieves have got what they deserve!
Nah, they are still making a proffit on smartphones when others are loosing their shirt. And they will make even more in the future.
Yes, karma stuck it to them for now, but they are still laughing all the way to the bank.
SAMESONG DIE!!!!!!!
Airline bag for ScamSplod💣Not💣7 phones: http://dailym.ai/2dWQfk9
Airlines add ‘fire containment bags’ for overheating phones. 🖖😀⌚️
One airline unofficially refers to those bags in training sessions as ‘Samsung Bags”.
Toxic culture at ScamScum has been going on for years. http://www.theregister.co.uk/2016/10/13/leaked_samsung_doc_highlights_toxic_culture/ 🖖😀⌚️
Korea and safety in general don’t generally belong in the same sentence. Its Speed above all else cut corners where ever possible and what you can get away with. The Sewol ferry sinking is an example, another would be the collapse of department store years back. Not to mention a myriad of accidents that don’t get international attention.
I wish Apple would stop charging its iPhone 6 customers for its design defects. Over 11% of iPhone 6 owners have had to repair or replace their phones due to the loosening chip that causes the touch screen to become unoperable. Staff at the Apple Store have been told to not acknowledge the defect. Seems like Apple doesn’t like to service its design flaws until the class action lawsuits get going. Reminds me of the flaking screen issues with the MBP’s last year.
The cause is very simple.
Large battery capacity needed for Android OS to run.
for example,
4000mAh Android can standby for 200 hours
1900mAh iOS can standby for 200 hours.
Looks like samsung pushed a bit too far for the battery
Most of android fans laugh at the battery capacity of iPhone. But i guess they cant laugh now when they are on fire couldnt they?
I have a dryer from Samswing. I am getting worry now.
I loved the fact that it gets really hot to dry my clothes… Mmmm…
Have any of you also heard of Sammy’s exploding Washing machines ???? http://www.wxyz.com/news/national/another-samsung-nightmare-exploding-washers
How ANYONE supports this company is beyond me!!!