“Samsung’s smartphone woes could get a lot worse, as new evidence suggests that the Galaxy Note 7 might not be its only dodgy smartphone,” Sean Keach reports for Trusted Reviews.
“A Galaxy S7 Edge from the Philippines has complained that her smartphone caught fire for no apparent reason,” Keach reports. “Weng Briones posted images of a completely destroyed S7 Edge handset, claiming that the phone began to heat up and smoke while her 16-year-old daughter was using it. Fortunately (and unsurprisingly), Briones says that Samsung was completely willing to resolve the situation quickly.”
“The Samsung brand has been mired in controversy after being forced to recall its brand new Galaxy Note 7 smartphone, which launched in early August. On September 2, the company issued a global recall for the phone, after an internal investigation uncovered a serious battery flaw that was causing some users’ handsets to spontaneously catch fire,” Keach reports. “It’s not clear whether the battery issues affect other handsets, including the Galaxy S7 Edge; Samsung has not issued any guidance or statements regarding other phone models.”
MacDailyNews Take: The smart move is, of course, to buy a real iPhone, not a hastily-assembled wannabe from a IP-trampling South Korean dishwasher maker.
Jeep charging a Samsung Galaxy Note 7 (left) and a Jeep charging an Apple iPhone (right)
Garage charging a Samsung Galaxy Note 7 (left) and a garage charging an Apple iPhone (right)
Not that I don’t wish all the worst for Samsung, but I have a couple of co-workers who recently got the Edge, and I would sure hate to see anything bad happen to them. And yes, I did try to steer them toward an iPhone, but the woman was over ruled by her Microsoft loving husband, and the guy (an engineer) is basically anti-Apple. Sigh.
Samsung has received over 27 fake reports of note 7 exploding and St. Petersburg fire department stated that the note 7 wasn’t linked to the jeep blowing up.
So no official, other than Samsung, saying fake reports, and no, St. Pete F&R have not said it wasn’t the Note 7.
Better luck next time. Thanks for playing.
Here’s how those actually 26 reports break down: 12 of the consumers had phones that weren’t actually faulty, 7 of the consumers couldn’t be reached and 7 more either cancelled their reports or told SamSplode that they’d already gotten rid of the phone.
Is it really surprising con artists wouldn’t buy their phones from a con manufacturer?
Is it really surprising con artists WOULD buy their phones from a con manufacturer?
(Edit button MDN – how much longer do we have to ask?)
I agree we don’t wish bad things to happen to people but if it bursts into flame and no one was hurt in the process it will at least be a cautionary tale for many. At least any faux imaginary bragging rights on their part are left in the dust.
Yeah it’s sad about those souls who actually think Microsoft is better. the only thing I envy about the PC-verse is in the pro end of things meaning towers that fit our own pro needs. I have friends of mine who’ve won Oscars and tried to go PC Workstation but in the end they couldn’t – too many problems. Problems they just didn’t worry about with Macs. Most pro’s just want to get on with the work, not fixing their machines. Reminds me when I was a kid we’d call FORD cars – Fixed Or Repaired Daily.
“After a thorough investigation, fire investigators did not find a cause for the fire.”
At this time, the blaze is being listed as due to an “undetermined” cause. The agency said that “due to the destructive nature of the fire, and multiple possibilities that could not be eliminated as to the ignition source, this classification was determined most appropriate.”
As an engineer, I am certain Samsung uses the latest battery and charging systems across the board on all new phones. This is going to be widespread. And the fix costly, in terms of reputation, dollars, and performance.
Thank you for confirming something which literally this moment I was contemplating myself. Fundamentally why would there be fundamentally different control mechinisms for safe in their current generation phones, assuming the batteries are similar and have the same origin. Not a certainty I guess but surely the most likely conclusion to come to.
Can you be considered a terrorist if you use these phones in public. I’d pay good money to see the CIA and the FBI waterboard someone for whipping out their SamSplode bomb out in public!
The consumer safety commission should make the recall mandatory.
Give a deadline to turn your Pondscum fire hazard phones in.
Require the carriers to TURN THEM OFF AFTER THAT DATE.
It doesn’t matter at this point… EVERY Samsung phone (even old ones) that start smoking and catching fire will get lumped into the ongoing “exploding Samsung” story. BAD long-term situation for Samsung.
This is like the third or fourth Samsung Galaxy S7 Edge that has caught on fire and made the news within the past month. It appears there is a similar number of Edge 7 phones exploding/burning compared to the number of Samsung Galaxy Note 7’s exploding. Also, there could of been many more occurrences of the Galaxy S7 Edge’s catching on fire, but these incidents didn’t make the news, until now. Is there going to be new public investigation into these Edge 7 phones?
Previous investigations claimed that the battery was packed too tight into the Note 7’s case and this sometimes caused the designed batteries to explode. I wonder if the Edge 7 also has the same issues, but the cause of the fires didn’t become apparent until the Note 7 fiasco.
Over the weekend a Samsung tablet smoked a Detroit to Amsterdam flight, forcing a Delta plane to divert to Manchester, England for several hours. According to a US consumer database there have only been two other reported incidents of Samsung tablets “overheating” over the past few years. Samsung tells ABC News in a statement that it appears “external factors contributed to this incident. This incident occurring so close to all these other explosion/”smoking” incidents is either very bad luck for Samsung, or maybe something else is involved. Maybe there is a Samsung software update causing issues, or maybe there is a bad actor at play, which wouldn’t surprise me since it’s so easy to install malware on Android devices.
And, as I have stated many times over the past few years, Android is a national security threat because easy-to-get malware could be used to commit widespread communication breakdown. So, maybe the cause of these recent Samsung battery incidents is thermal runaway initiated by malware. Could a state actor like North Korea be the culprit?
Now with two different Samsung devices added to the “hot” product list, I have to conclude that their engineering/QC system has totally failed in some non-obvious ways.
Even if engineering, design or manufacturing or programming failed, the life cycle testing, QC/QA should have picked up the faults very early on.
It looks like a recently purchased Samsung Galaxy Note 7 just exploded in a man’s hands in China. Bloomberg is reporting this incident. This makes the third or fourth Samsung device to explode, catch fire, smoke, etc. in the last couple days. I don’t think Samsung has a handle on this exploding battery issue.
That Note 2 issue was on a different plane. This Delta flight from Detroit to Europe is a new incident. There was also another incident on a plane a few days ago, but the brand wasn’t identified. So, I believe this makes three incidents on planes in the last week or so.
I heard some flight crews are telling passengers to power down ALL Samsung devices.
SamSplode could see their dreams of smart phone world domination going up in smoke and shot down in flames.
Not that I don’t wish all the worst for Samsung, but I have a couple of co-workers who recently got the Edge, and I would sure hate to see anything bad happen to them. And yes, I did try to steer them toward an iPhone, but the woman was over ruled by her Microsoft loving husband, and the guy (an engineer) is basically anti-Apple. Sigh.
Samsung has received over 27 fake reports of note 7 exploding and St. Petersburg fire department stated that the note 7 wasn’t linked to the jeep blowing up.
“Samsung has received over 27 fake reports of note 7 exploding and St. Petersburg fire department stated that the note 7 wasn’t linked to the jeep blowing up.”
According to Samsung China and they’re quick to say “User Error” … (I wonder why?)
https://www.droidmen.com/26-fake-reports-samsung-galaxy-note-7-catching-fire-china/
…and
“St. Petersburg Fire Rescue Lt. Steven Lawrence said that while they’re still investigating the cause of the fire, they’ve yet to find a reason to rule out the phone.”
Apparently the damage to the vehicle was so bad an ignition source cannot be determined.
http://patch.com/florida/stpete/samsung-galaxy-note7-may-not-have-caused-st-pete-fire-officials-say
So no official, other than Samsung, saying fake reports, and no, St. Pete F&R have not said it wasn’t the Note 7.
Better luck next time. Thanks for playing.
Here’s how those actually 26 reports break down: 12 of the consumers had phones that weren’t actually faulty, 7 of the consumers couldn’t be reached and 7 more either cancelled their reports or told SamSplode that they’d already gotten rid of the phone.
Is it really surprising con artists wouldn’t buy their phones from a con manufacturer?
Is it really surprising con artists WOULD buy their phones from a con manufacturer?
(Edit button MDN – how much longer do we have to ask?)
I agree we don’t wish bad things to happen to people but if it bursts into flame and no one was hurt in the process it will at least be a cautionary tale for many. At least any faux imaginary bragging rights on their part are left in the dust.
Yeah it’s sad about those souls who actually think Microsoft is better. the only thing I envy about the PC-verse is in the pro end of things meaning towers that fit our own pro needs. I have friends of mine who’ve won Oscars and tried to go PC Workstation but in the end they couldn’t – too many problems. Problems they just didn’t worry about with Macs. Most pro’s just want to get on with the work, not fixing their machines. Reminds me when I was a kid we’d call FORD cars – Fixed Or Repaired Daily.
St. Petersburg fire department stated that the note 7 wasn’t linked to the jeep blowing up
No. You are wrong.
“St. Petersburg Fire Rescue Lt. Steven Lawrence said that while they’re still investigating the cause of the fire, they’ve yet to find a reason to rule out the phone.”
Apparently the damage to the vehicle was so bad an ignition source cannot be determined.
http://patch.com/florida/stpete/samsung-galaxy-note7-may-not-have-caused-st-pete-fire-officials-say
So no official, other than Samsung, saying fake reports, and no, St. Pete F&R have not said it wasn’t the Note 7.
Paid Samsung troll? How much do your unsubstantiated lying posts pay you?
“After a thorough investigation, fire investigators did not find a cause for the fire.”
At this time, the blaze is being listed as due to an “undetermined” cause. The agency said that “due to the destructive nature of the fire, and multiple possibilities that could not be eliminated as to the ignition source, this classification was determined most appropriate.”
It wasn’t completely ruled out either.
As an engineer, I am certain Samsung uses the latest battery and charging systems across the board on all new phones. This is going to be widespread. And the fix costly, in terms of reputation, dollars, and performance.
If you want a 7, better buy Apple.
Thank you for confirming something which literally this moment I was contemplating myself. Fundamentally why would there be fundamentally different control mechinisms for safe in their current generation phones, assuming the batteries are similar and have the same origin. Not a certainty I guess but surely the most likely conclusion to come to.
Can you be considered a terrorist if you use these phones in public. I’d pay good money to see the CIA and the FBI waterboard someone for whipping out their SamSplode bomb out in public!
Samscum enters the fireworks business with a boom😋
Awwww. Samscum not getting the best news these days.
The consumer safety commission should make the recall mandatory.
Give a deadline to turn your Pondscum fire hazard phones in.
Require the carriers to TURN THEM OFF AFTER THAT DATE.
Very good idea. Make that date soon, too.
It doesn’t matter at this point… EVERY Samsung phone (even old ones) that start smoking and catching fire will get lumped into the ongoing “exploding Samsung” story. BAD long-term situation for Samsung.
Couldn’t happen to a nicer company /s
This is like the third or fourth Samsung Galaxy S7 Edge that has caught on fire and made the news within the past month. It appears there is a similar number of Edge 7 phones exploding/burning compared to the number of Samsung Galaxy Note 7’s exploding. Also, there could of been many more occurrences of the Galaxy S7 Edge’s catching on fire, but these incidents didn’t make the news, until now. Is there going to be new public investigation into these Edge 7 phones?
Previous investigations claimed that the battery was packed too tight into the Note 7’s case and this sometimes caused the designed batteries to explode. I wonder if the Edge 7 also has the same issues, but the cause of the fires didn’t become apparent until the Note 7 fiasco.
Over the weekend a Samsung tablet smoked a Detroit to Amsterdam flight, forcing a Delta plane to divert to Manchester, England for several hours. According to a US consumer database there have only been two other reported incidents of Samsung tablets “overheating” over the past few years. Samsung tells ABC News in a statement that it appears “external factors contributed to this incident. This incident occurring so close to all these other explosion/”smoking” incidents is either very bad luck for Samsung, or maybe something else is involved. Maybe there is a Samsung software update causing issues, or maybe there is a bad actor at play, which wouldn’t surprise me since it’s so easy to install malware on Android devices.
And, as I have stated many times over the past few years, Android is a national security threat because easy-to-get malware could be used to commit widespread communication breakdown. So, maybe the cause of these recent Samsung battery incidents is thermal runaway initiated by malware. Could a state actor like North Korea be the culprit?
Thermonuclear… Indeed.
Now with two different Samsung devices added to the “hot” product list, I have to conclude that their engineering/QC system has totally failed in some non-obvious ways.
Even if engineering, design or manufacturing or programming failed, the life cycle testing, QC/QA should have picked up the faults very early on.
It looks like a recently purchased Samsung Galaxy Note 7 just exploded in a man’s hands in China. Bloomberg is reporting this incident. This makes the third or fourth Samsung device to explode, catch fire, smoke, etc. in the last couple days. I don’t think Samsung has a handle on this exploding battery issue.
http://www.bloomberg.com/news/articles/2016-09-27/samsung-customer-in-china-reports-battery-fire-in-new-note-7
wasnt it a Galaxy Note 2 that caught on fire in the plane!….
That Note 2 issue was on a different plane. This Delta flight from Detroit to Europe is a new incident. There was also another incident on a plane a few days ago, but the brand wasn’t identified. So, I believe this makes three incidents on planes in the last week or so.
I heard some flight crews are telling passengers to power down ALL Samsung devices.
This could be the subject of a great sci-fi movie:
“BUMBLER GAMES: Catching Fire”
Here’s a report of an earlier SamSplode Galaxy S7 Edge catching fire, dated September 3rd:
Samsung Galaxy S7 edge burns while charging overnight