Apple seeing multiple service outages in App Store, Apple Music, more; MTV VMA announcement traffic blamed

“Some Apple users experienced service issues with a broad range of functions on Tuesday,” Jacob Pramuk reports for CNBC.

“The 12 affected services include the App Store, Apple Music and Apple TV among others,” Pramuk reports. “Problems started around 10 a.m. ET.”

“Also listed as experiencing problems were the iBooks Store, iTunes, the Mac App Store, Apple Radio and the volume purchases program,” Pramuk reports. “The tech giant did not elaborate on what caused the problems.”

Read more in the full article here.

MacDailyNews Take: “Apple’s own System Status page indicates that the outage began on Tuesday just before 10 a.m. Eastern. That’s when MTV had advertised it would announce the 2015 VMA nominees on Apple’s Beats 1 radio station,” AppleInsider notes.

Apple System Status

SEE ALSO:
2015 MTV VMA nominees to be revealed exclusively on Apple Music’s Beats 1 – July 20, 2015

22 Comments

  1. Speculation is that things went awry due to the spiked traffic from the Beats Radio VMA announcements. Great way to introduce millions of potential new customers to your service, Apple.

  2. Just a thought. Perhaps Tim Cook needs to spend less time on banning flags in games and pride parades and a lot more time on getting their cloud services up to spec.

  3. I can’t believe its traffic from VMA announcements! Surely not that many people are going crazy over the announcements. Who cares! Not a good look on Apple’s part for the failure when its an exclusive to Apple! Probably Google hacking them or doing a DOS attack…..lol

  4. So, you had to wait for something in life. Boo Hoo everybody who can’t handle waiting a little bit. Don’t go drive a car again, there will be traffic gridlock. Don’t go to an amusement park again, there will be long lines to wait in. Don’t come back later and try again on Apple’s services because VMA spiked the system and you had to wait a bit. Spend more time out doing something away from your computer and you might find it is not that big of deal.

  5. This is like that Apple presentation a year or so ago, when they lost the feed and then a Chinese fellow was doing the translation over the English.

    While this may be free publicity for Apple – everybody is talking about the outages, so we have Apple on our mind – this is just another reason I have not signed up for Apple Music, and have as little as possible to do with their “Cloud.”

    Apple. It just works…when the system comes back up.

  6. Growing Pains. Most companies should be so lucky.

    The best approach, IMHO, is to analyze in detail exactly what cause the outage/over-demand of services and attempt to map future behavior as predictors for further outage/over-demand and plan accordingly. If this really is due to an MTV announcement… Fascinating. That’s kind of unexpected.

  7. I was building a brand new external disk with Snow Leopard (clean install with all the updates) so that I can run some legacy PPC stuff under Rosetta. I didn’t see any slowdown or problems and the combo update above the system install DVD was well over a GB.

  8. 5:34PM PST and still no iTunes Match. Can’t listen to my music after having issues since 10am. If I go to the outages page on Apple, it shows all systems are up and running. Yet every time I try to play or download any songs, it says “We’re sorry, we cannot complete your request on the iTunes Store at this time.”

    This is getting REALLY frustrating… Apple Music streaming is one thing. But this is music I’ve purchased and own and want to listen to. Even songs I’ve downloaded won’t play because apparently they can’t verify the “Matched” status. Frustrating =\

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