GapGate: Samsung insists Galaxy Note 4 design defect that can worsen over time is a feature, not a flaw

“This fall, Samsung has released the fourth version of their Galaxy Note phablet,” Laura Northrup reports for Consumerist.

“As the first devices hit stores, some people noticed something odd: the phone has a gap between its screen and frame just wide enough to fit a piece of cardstock,” Northrup reports. “Are you supposed to go cramming pieces of paper in your phone? Has Samsung introduced ‘business card holder’” as a new feature for the Galaxy Note 4? Not really and no.”

Northrup reports, “Samsung describes this gap as a ‘necessary manufacturing feature’ [which may expand over time].”

Samsung's Galaxy Note 4 features a "gap" between the screen and the casing that can expand over time
Samsung’s Galaxy Note 4 features a “gap” between the screen and the casing that can expand over time

Full article here.

MacDailyNews Take: Samsung. Built as if by blind monkeys™.

We guess that when one settles for cheap knockoffs, inferior apps, rampant malware, and other assorted niceties, one also expects a certain shoddiness to be present in the hardware, huh?

We wouldn’t know.

 
 

Related articles:
Samsung ‘build quality’ or lack thereof: Galaxy Note 4 gap between screen and trim ‘may expand’ over time – October 1, 2014

Apple posts new how-to guide: Switching from Android phone to iPhone – September 16, 2014

Computerworld reviews Apple’s 64-bit iPhone 6: ‘Sleek, gorgeous and incredibly well built’ – October 1, 2014
Re/code reviews Apple’s 64-bit iPhone 6 Plus: ‘A statement phone,’ not a ‘plastic toy’ – September 17, 2014
Megapixels mean nothing: Apple iPhone 6 trounces Samsung Galaxy S5 in camera shootout – September 17, 2014
The Telegraph reviews Apple’s 64-bit iPhone 6 Plus: ‘It’s peerless’ – September 17, 2014
TechCrunch reviews Apple’s 64-bit iPhone 6: ‘The best smartphone available’ – September 17, 2014
USA Today’s Baig reviews Apple’s 64-bit iPhone 6/Plus: ‘Smartphone stars’ – September 17, 2014
Walt Mossberg reviews Apple’s 64-bit iPhone 6: ‘The best smartphone on the market’ – September 16, 2014
The Wall Street Journal reviews Apple’s 64-bit iPhone 6: ‘The best smartphone you can buy’ – September 16, 2014
Macworld reviews 64-bit iPhone 6 and iPhone 6 Plus: Bigger is better (in the right hands) – September 16, 2014

28 Comments

    1. One thing we know for certain. The gap was NOT copied from Apple. It is truly an innovative addition of Samsung’s design team and manufacturing crew working in concert.

  1. Not to defend Samsung, but how many phones in peoples hands actually have this problem? The pictures here are the only pictures I have seen of anyone demonstrating the gap. I have no love for Samsung but from the reports it seems that their gapgate is no worse than Apple’s Bendgate (at least in terms of number of real people actually affected).

      1. As my Korean is non-existent I’ll take your word for it, but thanks for the link, this is the first I had seen anything beyond the pictures above and something of a statement from PR.

    1. Umm, duh!

      That’s the whole point. Since the FUD purveyors were so quick to pounce on NINE bad iPhones out of 15,000,000 it behooves we iPhone users to reply in kind.

      It’s merely highlighting the ridiculousness of their ways.

    2. It due to the low volume of these phones that have actually been bought, not just shipped as well as the lack of manual dexterity of said Note 4 owners. Most cannot line up cardstock with the gap.

  2. And then they spent $14 billion to try and blindside gullible people into paying money for it. It just shows how much scamsung detests its regular customers and wishes it had more like Al Qaeda/ISIS instead.

  3. ScamScum beware! You are treading into M$ territory! M& has claimed flaws as features for years. M$ may have been the first tech company to do so. Claiming flaws as features has become an M$ trademark. You may have awakened the sleeping giant. 🙂

  4. So if you go to the article, there is a twitter feed with pictures of an iPhone with post-its stuck to it to make it look like there is a gap between the screen and the casing. What a joke. I was able to do that because the sticky portion of the post-it will hold it up. I have no gap. And(hem)roid tards trying to fake stuff up about iPhones.

  5. Samsung, there is a gap in your logic. And another in your honesty. And yet another in your credibility.

    Oh, and if you really want to copy how Apple handled your latest attack on them, let reporters into your testing facility to see how you use sophisticated machinery to ensure the proper gap during manufacturing.

  6. Looks like ishill outlets are extremely butt hurt over bendgate. So much they try to blow up such an insignificant detail to the level of “gate”. LOL.
    So the “gap” is paper-thin wide (LOL) and less than a millimeter deep. It provides space between the metal edge and the display glass which, in case of a drop, will prevent the force to be directly transfered to the display.
    I’m sorry to all iPhone lovers but for some time now you are ending up with a subpar device and this time that fact is even more aparent.
    Btw. did yoy guys saw the new Apple hairgate? Well that is the level of gapgate. ROFL.

Reader Feedback

This site uses Akismet to reduce spam. Learn how your comment data is processed.