Apple’s iPhone crushes Samsung in South Korean customer satisfaction survey

15 Comments

“A customer satisfaction survey ranking smartphones features and desirability in South Korea awarded Apple’s iPhone 5s a widening lead over domestic rivals including LG, Samsung and Pantech,” Daniel Eran Dilger reports for AppleInsider.

“Marketing Insight, a South Korean firm that tracks users satisfaction rankings across a variety of factors, compared Apple’s iPhone 5s against Samsung’s latest Galaxy S5, LG G Pro2, Nexus 5 and other models,” Dilger reports. “While Apple overall was significantly above average across every category, Samsung was ranked below average in design, display, processing speed, multimedia speed, size and weight, usability, response to touch, latest tech and UI design.”

“Samsung’s new Galaxy S5 flagship was ranked below iPhone 5s across the board, but it also came in below average in comparison to other Android products in terms of design, and ended up in sixth place overal,” Dilger reports. “The survey involved 9,397 consumers who purchased a smartphone during the 6 months between October 2013 and April 2014. “The gap of satisfaction between Apple and domestic products has rather increased,” noted a report by the Korean language Ohmy News… The survey noted that nearly 90 percent of iPhone users reported being ‘satisfied’ or ‘very satisfied’ with their purchase, while only about 50 percent of domestic makers got a similar ranking.”

MacDailyNews Take: And 90% of those 50% who claim to be “satisfied” with a fragmandroid phone, of all things, have never used a real iPhone. The remaining 10% “hate Apple” for some baseless reasons which they invariably explain with tired clichés, outright falsehoods, and spittle-spraying chants of the word “open” (for which they obviously have their own special definition).

Read more in the full article here.

MacDailyNews Take: Now, to be fair, this is only because Samsung makes and markets cheap, plastic, antiquated 32-bit crap with an off-the-shelf OS that was originally meant to be a BlackBerry knockoff but was hastily rejiggered to resemble Apple’s revolutionary iPhone.

Apple’s products came first, then Samsung’s:

Samsung Galaxy and Galaxy Tab Trade Dress Infringement

Here’s what Google’s Android looked like before and after Apple’s iPhone:

Google Android before and after Apple iPhone

Here’s what cellphones looked like before and after Apple’s iPhone:
cellphones before and after Apple iPhone

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Samsung Electronics replaces mobile design head over lackluster Galaxy S5 phone – May 8, 2014
Samsung’s plastic, 32-bit Galaxy S5 has serious fingerprint sensor problems – May 6, 2014
Samsung’s Galaxy S5 fingerprint scanner hacked, PayPal accounts at risk – April 15, 2014
Samsung’s plastic, 32-bit Galaxy S5 flops in Korea – April 14, 2014
Samsung lies again: 16GB plastic 32-bit Galaxy S5 only has 7.86GB usable on-board storage – February 25, 2014
Samsung unveils plastic, 32-bit Galaxy S5 phone, world yawns – February 24, 2014

Demand remains strong for Apple’s 64-bit iPhone 5s three months after launch – December 19, 2013
Canaccord: Apple’s iPhone 5s ‘by far the top selling smartphone’ in the U.S. for 3rd straight month – December 12, 2013
Forbes reviews Apple iPhone 5s: ‘The best all-round smartphone on the market’ – November 18, 2013
Apple iPhone 5s reviews are universally positive, many crown iPhone 5s the best smartphone – September 19, 2013
Engadget reviews Apple iPhone 5c: A breath of fresh air that will be wildly popular this holiday season – September 18, 2013
Apple’s 64-bit iPhone 5s is by far the fastest smartphone in the world – September 18, 2013
Ben Bajarin: Apple’s new iOS 7 will cause consumers to discover their iPhones all over again – September 18, 2013
John Gruber reviews Apple iPhone 5s: ‘This is what innovation, real innovation, looks like’ – September 18, 2013
AnandTech reviews iPhone 5s: Apple’s 64-bit A7 is seriously impressive – September 18, 2013
TechCrunch reviews Apple iPhone 5s: The best smartphone available – September 18, 2013
Apple’s new iPhone 5S likely to be in exceptionally short supply – September 18, 2013
USA Today’s Baig reviews Apple iPhone 5s: ‘Makes the best smartphone even better’ – September 18, 2013
Mossberg reviews Apple iPhone 5s: ‘The best smartphone on the market’ – September 18, 2013

15 Comments

  1. The before and after iPhone pictures are pretty funny. I remember looking at a flip phone I think was a Sanyo that was darn near smaller than my thumb. At the time I thought it was really nifty, but that was when all I used one for was making calls. I believe I was still using my analog Motorola StarTac with the little pull out antennae at that time; I loved that phone.

    Reply

    1. Ah, the Star Tac. My favorite analog cell phone (and second favorite after my iPhone 4S, though I have had all iPhone models). It truly had the “cool” factor – especially in those days when cell phones were still relatively rare. It was the ultimate Motorola phone in an age when Motorola was a real engineering company.

      Reply

      1. We made the chargers for the StarTac phone in GA.
        Then one day they packed all the machinery into crates with CHINA written on the side and almost literally shipped our jobs out to a communist country, where they pay 1/20 the wages.
        Not that I’m bitter..

        Reply

    2. Had the StarTac, very cool at the time. Also had a V70, a phone I still think is an apex of its own. The V80 was one of the first ‘feature phones’ and decent one. Then for some reason, I switched to Nokia. And then, for reasons we all know, to the iPhone, although the 4 was my first.

      Reply

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