About those 800,000 Samsung Galaxy Gear stupidwatches: Shipments, not sales; 1/3rd of units actually sold have been returned

Although Reuters is reporting sales of 800,000 units of Samsung’s horribly-reviewed Galaxy Gear stupidwatch, Korean publication Yonhap reports that Samsung is referring to shipments to retailers.

 
Aaron Souppouris reports for The Verge, “Samsung Korea has confirmed in an email to The Verge that the figure relates to shipments as originally reported by Yonhap.”

 
Read more in the full article here.

“Almost a third of Samsung’s Galaxy Gear Smartwatches sold are being returned, a leaked document has revealed,” Lee Bell reports for The Inquirer. “The figures come from information in a leaked document sent to Geek.com and suggest that over 30 percent of Samsung’s wrist gadgets are being returned after sale at Best Buy locations in the US.”

Bell reports, “The higher than expected return rate could be due to… customers impulse buying and then realising that the smartwatch isn’t everything it’s cracked up to be.”

Read more in the full article here.

MacDailyNews Take:

Bart: Shipments, not sales

[Thanks to MacDailyNews Reader “Fred Mertz,” “Tayster,” and “Dan K.” for the heads up.]

Related articles:
Samsung says Galaxy Gear stupidwatch sold 800,000 units in 2 months – November 19, 2013
Samsung’s new ad for Galaxy Gear stupidwatch slavishly copies Apple’s original 2007 iPhone ad (with video) – October 7, 2013
Jim Cramer: ‘The curtain has closed’ on Samsung’s stupidwatch – October 3, 2013
David Pogue reviews Samsung’s Galaxy Gear stupidwatch: A human-interface train wreck – October 3, 2013
The Verge reviews Samsung’s Galaxy Gear stupidwatch: Orwellian, unintuitive, oversized, and overpriced – October 2, 2013
Jean-Louis Gassée: I hope Tim Cook had fun goading Samsung to make their Galaxy stupidwatch – September 9, 2013
Stupidwatch: Why Samsung’s Galaxy Gear is a flop – September 5, 2013
Samsung Galaxy Gear watch looks rushed, misses the mark – September 4, 2013
The Galaxy Gear stupidwatch: Without Apple to copy, Samsung is clueless – September 4, 2013
Samsung announces ‘Galaxy Gear’ watch accessory for Galaxy Android devices – September 4, 2013

39 Comments

    1. Don’t understand your comment. Samsung originally claimed 800000 shipped, the initial report was shipped but Reuters misreported as sold.
      Samsung then confirmed it was shipped not sold.
      Where exactly is the ‘disgusting tactic’?

      1. It is disgusting that Sandung have their minion media supporters like the inquirer, Bloomberg, forbes, the guardian, the WSJ and NYT misreported these figures ALL the time. Every time they state them as sold instead of shipped. EVERYTIME.

        How is that possible, you ask? Simple. Grease the palms with mullah and every story is biased the way you want it. That’s how Sameung get all the stories slanted their way.

        1. From the Reuters article: “It’s the most sold wearable watch available in the market place…” Samsung said in a statement.

          The article has been corrected to note that the 800,000 figure refers to shipments rather than sales, but the quote above, which was in the original version of the article as well, was pretty obviously an attempt by Samsung to conflate the two.

        2. Samsung is at least consistent: It has always worked to confuse shipments with sales to consumers, and has always equated the two. What is sad is that journalists are too lazy/stupid to learn or know the difference. It really speaks to our modern day media reporting, which is very little investigation and much more regurgitation of press releases.

    1. Go read up on how much of a half assed product Samsung put out and you’ll have your answer. It’s not a f’ing smart watch it’s a dumb retarded watch that only works with one model of phone.

  1. AND Samsung got this lovely SLAPPING yesterday:

    US court rules Apple can seek ban on Samsung devices
    Can go after products that infringe its multitouch patents

    The United States Court of Appeals for the Federal Circuit ruled on Monday that Apple can seek a ban on Samsung products that infringe its patents related to multitouch technology, throwing out an earlier denial by US District Court Judge Lucy Koh.

    So please get bent Judge Koh. 😛

    1. To be fair, the Court of Appeals upheld five of Koh’s rulings that Apple appealed, reversing just this one. And Apple still has to prove its case – the appellate court held that Koh set the bar too high, not that Apple will win.
      It’s definitely good news for Apple, but the vitriol that has been exhibited towards Koh by certain people on this board is appalling.

  2. So how, pray tell, do Apple count the millions of iPads sitting in retailer warehouses that have been paid by the retailers in full? Sales or shipments?

    Not that I care, mind you. Just put in an order for 50 iPad 4’s at a handy discount.

    1. Apple do report those numbers in their quarterly financial reports and the overall trend in recent years has been a gradual reduction in those numbers.

      Apple detractors often try to claim that Apple’s sales figures are a result of channel stuffing but the facts clearly demonstrate otherwise and of course if you try to stuff the channel this quarter, you wouldn’t be able to ship so many items next quarter. Channel stuffing would only work as a one-off ploy with a totally new product. Something like iPhone, with proven ongoing demand would not be a good candidate for channel stuffing, whereas a new product like Surface or Galaxy Gear is a perfect candidate because the hope is that by claiming inflated sales numbers, they might get some momentum going.

      The other thing to bear in mind is that Apple has a large international network of stores and a huge mail order operation in addition to the usual retail channels and service providers. Therefore every time Apple sells a unit directly to a customer, it knows with absolute certainty that it’s a real sale to an end user.

    2. Anonymous “Luke,” your disinterested, sarcastic query is ridiculous…toss out some FUD and then say you don’t care.

      alanaudio responded quite well to your query. I would like to add that Apple reports unit SALES, not units SHIPPED. Check out any and all of their competitors, Samsung included, and your will nearly always see *shipped* numbers, except when it is mandatory to report sales. They typically defer reporting actual sales for as long as possible to give the channel-stuffing shipped numbers a chance to stir up some interest. And, yet, they repeatedly fail to generate the new release coverage and public interest that routinely accompanies a new Apple product. Yeah, I absolutely friggin’ love it!

      Pray tell, anonymous “Luke,” why do you bother posting on MDN? Not that I care, mind you…

    1. They’re already working on the bluetooth enabled butt plug with low light capable 5 megapixel builtin camera. It’s the latest ultimate wearable accessory for the stylish fandroid about town.

  3. “The higher than expected return rate could be due to… customers impulse buying and then realising that the smartwatch isn’t everything it’s cracked up to be.”

    It’s not ‘cracked up to be’ because Apple hasn’t released their version for Samsung to deny copying when they bring out their new and improved SmartGear 2 watch! Then they’ll get their “Apple Coat-tails” sales…

  4. These high returns are no doubt due to Samsung’s highly deceptive ads – comparing the watch to a series of fictional stand-alone communication devices, not one of which requires a separate device in your pocket. At launch the “smartwatch” was compatible with exactly 2, and only 2, brand-new Sammy devices- (one phone, one tablet) requiring a 2nd purchase to not have just a $400 plastic watch/paperweight. I am a little shocked they were not called out more on their BS ads.

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