China slams Apple’s ’empty and self-praising’ response to warranty complaints

“Chinese state-run newspaper The People’s Daily has called Apple out for its ’empty and self-praising’ response to recent criticism regarding warranties for its iPhone range,” Aaron Souppouris reports for The Verge.

“Apple published a press release on its Chinese portal after state broadcaster CCTV claimed Chinese consumers weren’t getting the same level of service as Americans,” Souppouris reports. “[Apple] said its warranties are ‘roughly the same’ worldwide, noting that while Chinese law requires a 30-day warranty on repairs, it offers either 90 days or until the original warranty is up, whichever is longer. It also clarified its policies on replacing and repairing iPhones, explaining that while iPhone 4 and 4S models can often be repaired, most iPhone 5s will be replaced.”

Read more in the full article here.

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