Evans reports, “iPod inventor, Tony Fadell, is now involved in the creation of Nest, an intelligent, connected thermostat for the home, one with an Apple flair, naturally he referred to this: ‘At Apple, Steve taught us that every single customer touch point — the boxing, the retail experience, the customer support [matters],’ he said, adding: ‘Secrecy keeps people more excited when it comes out, especially when it comes to thermostats.’”
Evans reports, “Apple’s former General Manager and VP Apple Europe, Pascal Cagni… began by pointing out just how much things have changed for Apple at events of this kind. ‘Look, look,’ he said, ‘All the front row is using an Apple product.’ …What did he learn? The concept of ‘doing a few things well.’ He even noted the attention to detail that went into Jobs’ keynotes. ‘Attention to detail and the importance of saying no to things [helped],’ he said.”
Read more – and see the videos – in the full article here.
Tony Fadell: Scott Forstall ‘got what he deserved’ – November 29, 2012
Apple’s VP of Europe Pascal Cagni resigns after 12-year tenure – May 24, 2012