I hardly ever need actual help with an Apple product (because I usually know more about the products than most of them do), and no one needs to talk me into buying an Apple product, if I’m thinking about it (the “sale” is already made). In all the times I’ve been in an Apple Store, I have NEVER felt like someone was trying to sell me something, other than something like a brief mention of AppleCare (which they SHOULD mention as an option with a piece of Apple gear). Try walking into a Verizon or AT&T Store to see the difference.

However, I always get an “acknowledgement” (greeting) by ONE (and only ONE) of the staff when I walk into the Store. They typically say, “please let me know if you have any questions,” or words to that effect. So, I don’t feel like I’m being ignored. And then no one bothers me as I look around and play with stuff. BUT, as soon as I pick up something I want to buy and decide to “check out,” there’s usually someone right there with their special iPod touch within a few seconds. They are alert and observant.

Awesome.

I had to interrupt the “genius” at the desk who was helping someone else to ask what I should do since my computer was now on their desk and I was told the fellow would be right back to help.

And to their credit he called someone out of a meeting and the woman finished up the assessment with me with amazing aplomb.

So there you go. Even when their workers are wankers they’re all so good you’ll still get taken care of like a king. Thanks folks.