Beleaguered Microsoft has failed

“Microsoft is in deep trouble, their two main product lines are failing, and the blame game is intensifying,” Charlie Demerjian writes for SemiAccurate. “Steve Sinofsky gets the blame this time for the failure of Windows 8, but the real problem is the patterns that are so clearly illustrated by these actions.”

“Microsoft is largely irrelevant to computing of late, the only markets they still play in are evaporating with stunning rapidity,” Demerjian writes. “Their product lines have stagnated, creating customer lock in is prioritized over creating customer value, and the supply chain is controlled by an iron fisted monopoly. Any attempt at innovation with a Windows PC has been shut out for over a decade, woe betide anyone who tried to buck that trend.”

Demerjian writes, “In the end, Windows advanced only to the point of undercutting any competition, and even then to the minimum extent possible. The rules in Redmond were, “Do not change anything unless it is to crush someone doing something innovative”. They didn’t unless they did, and it worked. And the market stagnated… In such a situation, a company has two choices, both of which are quite stark. They can radically change their ways or they can wither and die. Before you point to Windows 8 and say, ‘But they are changing and innovating,’ hold off a moment, it isn’t what you think… Even if they wanted to, they are culturally far beyond the point of being able to. What was a slow bleed of marketshare is now gushing, and management is clueless, intransigent, and myopic. Game over, the thrashing will continue for a bit, but it won’t change the outcome. Microsoft has failed.”

Much more in the full article – recommended – here.

MacDailyNews Take: A toast! To Monkey Boy, for as long as it takes!

Our initial impression is that Microsoft, in trying to cram everything into Windows 8 in an attempt to be all things to all devices, will end up with an OS that’s a jack of all trades and a master of none (which, after all, ought to be Microsoft’s company motto)… We simply do not see the world clamoring for the UI of an iPod also-ran now ported to an iPhone wannabe that nobody’s buying to be blown up onto a PC display.

From what we’ve seen so far, Windows 8 strikes us as an unsavory combination of Windows Weight plus Windows Wait.

Not to mention that probably no one on earth knows how much or what kinds of residual legacy spaghetti code roils underneath it all (shudder)… No matter what, if Microsoft’s going to ask Windows sufferers to “learn a whole new computer” (and that’s exactly how they’ll look at it, regardless of how Microsoft pitches it), millions will simply say, “Time to get a Mac to match my iPod, iPhone, and iPad!”

As if they needed it: More good news for Apple.MacDailyNews Take, June 6, 2011

As we have always said, even as many short-sightedly waved (and continue to wave) the white flag, the war is not over. And, yes, we shall prevail… No company is invincible. Not even Microsoft.MacDailyNews Take, January 10, 2005

[Thanks to MacDailyNews Reader “BTL” for the heads up.]

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84 Comments

  1. This is a nice story, but I want to see the gory details. Show me the horrible sales of their surface (slab), windows 8, and how stats on sales per square foot on their stores like they do for Apple. Microsoft is caught in time and does not know how to keep up with everyone else.

        1. MS Titanic is a bloated money pit of huge number of very highly paid staff, very high operating expenses & overhead, diminishing monopoly of power & control & shifting demands, trends & attitudes in the fast changing mobile wired internet based world.

          MS Titanic is slow to change course & once they when an iceberg appears off the bow, they cannot correct themselves fast enough…

          Kaboom, abandon ship matey!

      1. There is a generation (or 2) of workers who left school with MS Office apps as their way of working and those are in government and business that also bought into MS corporate products. Given the cost for departments to change – including the cost of re-training its staff, the inertia allows MS to do basically nothing – my work uses Office 2003 – it is in effect the modern equivalent of the Office typewriter – 94% of the output is WORD, 3% POWERPOINT, 2% excel and anything else ( Adobe acrobat, Project Manager etc.) is so small as to not really count.

    1. Microsoft has not produced anything unique in the past few years. BiNG was a failed version of Google that copied its search results, the Zune was a pathetic iPod knockoff, and Windows 8? Constipation-inducing squares with an app system similar to iOS. Oh, and it looks just like the Windows Phone interface.

    1. Maybe I’m wrong, but isn’t this the first time “beleaguered” modifies “Microsoft” in a sentence, much less one including “failed”?

      “As long as it takes”. Accumulating evidence suggests a Bayesian inference of an asymptotic approach to certainty. IOW MSFT is doomed.

    2. IMHO, Microsoft’s slow demise is also causing the tech stocks slump. Because of unspoken fears by Windows sufferers, who are realizing that they will have to give up “their” Windows environment. The term Stockholm syndrome comes to mind.

  2. There are two ways to stand out: the first and easiest is crushing everyone else; the second is leaning on others and raise yourself.
    The difference is that, with the first option, you do not grow, you stay the same. And stay the same is lowered.

    Stupid is as stupid does®

      1. Ditto here. Surprisingly good article if you read the whole thing. I encourage everyone to go to the source on this one and not just review the synopsis.

        Blistering. I find myself shaking my head and saying….wow, this all seems so true…can it really be? If so….it’s vindication time.

        Really great article worth reading in full.

      2. No, it is very poorly written by someone who has little command of the English language. About the same as you by the look of it. This guy needs to go back to school to learn good grammar and sentence structure. I speak as the author of four books, so know what I am talking about.

        1. Indeed.
          “Micros**t is nothing if they are not predictable.”
          There’s plenty more where that came from!
          (Micros**t spelling is my doing.)
          Not everyone read The Essentials of Verbal Reason when they were in primary school…

          Oh, one more thing: I absolutely LOVE the ‘Comments are closed’ at the bottom.
          I imagine thousands of M$ dweebs reading the article and readying their scathing replies, only to find they’re shut out. The author may not have a firm grasp of Her Majesty’s English, but he IS astute.

        2. On the contrary, Charlie writes well for a tech journalist.

          Whereas your first sentence is a shocker, your second is a fragment, and the last sentence looks a bit retarded as well.

          C-

        3. This. An interesting point of view, to say the least, but too long, repetitive, and clearly not given even a single read-over by the author, much less any proofreading. Only in this age of amateur blogs could something like this be cited as a must read.

          ——RM

  3. > They didn’t unless they did, and it worked. And the market stagnated…

    Except for the small but growing portion controlled by Apple’s Mac, of course. The Mac by itself would have been annoying but “manageable” for Microsoft. But then came iPad and everything changed.

    Windows was Microsoft’s reaction to Mac. Zune was Microsoft’s reaction to iPod. Windows Phone 7 was Microsoft’s reaction to iPhone. And now, Windows 8 is Microsoft’s reaction to iPad. While Microsoft is constantly flailing about in reaction to Apple’s actions, Apple is secretly creating the “next big thing.”

    1. I’d add Xbox was Microsoft’s reaction to Sony’s PlayStation 2. There is somewhat more to this pattern, however. Microsoft’s engineers always had strategic plans for every market segment, plenty of ideas, and prototypes in their labs, but the corporate structure and culture virtually guaranteed that whatever was in the pipeline would dwell there essentially forever, not emerging unless some competition showed up; unsurprisingly, this behavior sometimes led to defective or poorly-conceived projects released too soon. Microsoft decision-making increasingly seems like panic in slow motion.

      1. Adverse to risk, unless they are in “slo-mo panic” mode.

        It explains why Windows RT, Microsoft’s touch-based tablet OS, needs to go to desktop mode (and use a keyboard) to run the pre-installed Office apps. It was too big of a risk (and disruption) to it’s existing cash-cow Office business to create a touch-based (pre-installed) version of Office for a tablet computer. Imagine if it helped make Surface more popular and took away sales from the “desktop” Office suite. The horror…!

  4. As long as windows has the registry..it’s no different than any of the previous versions..it will rot and the experience will be the same.

    Add that..and it weighs in at 16 gb on their “light” tablet version..and the future is clear.

    Wasn’t anyone in Redmond watching RIM? Same culture..same end.

    1. Ah. The Registry. It is its own horror show, lurking in the closet for months, even years, until the unspeakable slithers out from under the door. Call the exorcist, and pray for deliverance. Either that or kiss your files goodbye, reformat your drive and do a clean install. Either way, wind up hating computers. Become a Luddite. Consider joining an Amish community, studying voodoo, or becoming a political analyst. Then realize that Windows itself is a secret religion, and become born again. Return to the fold and resume the unrelieved drudgery that is the lot of the true believer, whose only consolation must remain the blessed 90% market share—may it last eternally.

  5. Seeing Steve Ballmer humiliated and kicked out is all I want. I’d hate for all those people in Redmond, WA to be out of work because of clown leadership, further crippling the Pacific Northwest business community. I’ve been to the huge MS campus a half a dozen times over the years and predicted someday it would all be a ghost town.

  6. The WinOS & MSO cash cows will continue for a long time.

    The question is if people will trust a new MS product? How many Blue Screens before a user says “Never, ever, again under any circumstances!”

      1. I ran it 10 hours a day every day. BSOD twice in the last 4 years. I lost a week of production each time. That’s $3000 per occurrence just in lost labor. I’m so glad I’m retired now and will never have to touch Windows again.

  7. Microsoft is huge. It will take a hell of a lot of problems for them to “fail”. MS product lines will ebb and flow over time. They have such a huge market share that any problems will not likely be as significant as the author of the article is saying. Just like for Apple, Microsoft is always at the mercy of its customers. If enough people like the products being made, they will buy them, if they don’t they won’t. This is true for MS, AAPL, and any other company out there. Besides, lets be professional about the misfortunes of others and not beat them when they are “down”. When you judge others, you judge Apple too.

    1. That’s the type of complacent thinking that WILL lead to Microsoft’s downfall. In the 80’s and 90’s, Microsoft thought of themselves as the underdogs, with something to prove. And they became powerful (and influential).

      Now, they live in the Redmond fantasyland where they are too big and powerful to fail. And they are slowly failing and becoming irrelevant…

      After it’s own decade of complacency (and near-bankruptcy), Apple became the most valuable public company in the world, yet they still have the underdog mentality. MDN is just a very small corner of the web. In the “real world,” it’s the popular media that takes every opportunity to “beat down” on Apple.

      1. All this is evidence of the general principle that success will spoil the self-satisfied, self-entitled, entrenched elite.

        Once vital, they decay owing to mental weakness and a failure to understand that staving off hungry pretenders requires that you remain hungry yourself, rather than continually congratulating yourself that you own the planet and that no one else besides you has offered anything that consumers might want.

    1. True. I see that as their salvation and identity ten years down the road. They can maintain a significant position in the gamer market even as their corporate IT presence fades; already, their home PC market is circling the drain. The dragon’s breath is quickening, but sees a haven beyond today’s moribund office setting.

  8. “surface sales are said to be roughly four million”

    where did he get that number?

    all I get doing a search is WINDOWS 8 selling 4 million on opening weekend.

    that’s heck a lot difference than surface.

    (also windows selling 4 m from an installed base of according to msft 1 billion is pretty pathethic)

  9. You realise that a good portion – I’m not saying all, but a large portion – of this problem could have been avoided if Microsoft treated Windows 8 as a stepping stone OS, which slowly introduced the concepts, and then Windows 9 could be the full blown radical version.

    For instance, I would have included a START button in the bottom left corner. And also had some tiny little marked on the left and right edges to signify that the charms bars were hiding at the edges. Just these two tiny inclusions might have avoided a lot of the confusion. Sure, these aren’t the most elegant options, but they’re solely intended to ease the Windows world into the new paradigm, and then the subsequent Windows 9 could have gotten rid of these artifacts once everyone was used to them. No, instead, Steve Sinofsky’s abrasive personality said, Stuff it, make them jump into deep water and swim. Well. There you go.

  10. When did Hell Freeze Over?
    Tech journalists GOT A CLUE about MICROSOFT?!

    The rules in Redmond were, “Do not change anything unless it is to crush someone doing something innovative”. They didn’t unless they did, and it worked. And the market stagnated…

    A FEW DECADES LATE GETTING THE CLUE FOLKS!

    But it happened at long, fracking last. What do we call this phenomenon? The Delayed IQ Effect?

    1. Hell hasn’t frozen over yet. It’s just this one guy. Or maybe 2 or 3 guys. Or…maybe it’s just a fun fad. Or…loyalists fuming about carrying water for Microsoft for years and then getting shafted… Or OEM licensees bailing out, or expats and jilted partners sounding off… Or all the talented leadership being keelhauled… Or the last defenders’ voices sounding increasingly shrill and unconvincing…

      Maybe not cold down in Hell yet, but cold from the approaching iceberg…

  11. More than anything else, this story confirms the blunder of converting Apple into a mobile device company instead of continuing to produce real computers – MacPro computers – and rake in the incredible corporate and government markets that were ready to make the switch. But, no… instead Apple turned to the volatile and momentary lucrative demand for gadgets.

    1. I told you to GET OFF THE ACID ppeterson. That’s TWO tabs you’ve taken today.

      Apple has gotten screwed, screwed, screwed by Enterprise IT doofuses for decades. They gave it a long, brave try with Mac OS Server and the XServe series. There were a few kewl peaks of interest. But it never caught on. Apple pulled their RAID server gear. The next year (that’s THIS year, 2012) the XServe died the death from lack of sales.

      Be glad the Mac Pro lives on. It’s NOT gonna die. There are plenty of us who would LYNCH Apple if they killed the Mac Pro. And it DOES make a profit for Apple.

      IOW: Shut up ppeterson until you’ve come down from your bad trip.

      OH AND: You might try posting as something OTHER than an anonymous coward.

    2. Momentary?
      You realize that the market for desktop PCs is shrinking? People are not replacing them as often because the one they have is adequate. A family can do with only one or two desktop PCs, and at work they can be shared too.

      By contrast, a “gadget” as you call them is truly a personal device. Everyone has their own phone and their own tablet. Read Asymco.com, the numbers are astounding… These new platforms or phone and tablet have the potential of outgrowing the PC installed base very quickly. The numbers new activations are already exponentially greater than sales of new desktop PCs.

      The fact is that desktop PCs are being replaced by the smaller devices as the general purpose computing device of choice, and desktop PCs are relegated to more and more specialized tasks performed by the few.

      Apple already recognized that years ago, and developed “Mac OS on ARM” (iOS) in anticipation. Apple really is years ahead, but no-one seems to realize it. The greatest secret is that you get something called an i”Phone” but really get a pocket Mac with a phone app.

    3. Shortsighted as a blow fly on a bottle rocket, to be sure. Those twerps in Cupertino got lucky for a bit, chewed the cud too long and will be replaced by and by, with someone who knows what’s what.

      Can’t think why Microsoft got distracted by this mobile thing and can’t seem to either shake it off or make it work.

      Could be those dweebs in Redmond, too, got lucky for a bit, chewed the cud too long and will be replaced by and by, with someone who knows what’s what.

  12. What MSFT should have done is to rewrite the Windows kernel , HAL, and large portion of the OS. Even since NT kernel & OS switched to Intel only, it’s littered with non-portable codes which make multi-OS support a nightmare for developers.

    Now, MSFT want to have one OS to fit both mobile and desktop platforms. I certainly don’t want to be DRI for the power management codes and other like tasks!!

  13. Couldn’t have pt it better myself.

    Bill Gates left at the right time.

    The new generations of tech users think Microsoft is totally irrelevant.

    It certainly is game over, may rake 20yrs but unless they totally change their culture and business model Microsoft is dead.

    1. Because Microsoft foists hideously bad products on everybody while trying to destroy every single better alternative.

      Turns out that’s a good way to make people hate you and root for your demise.

  14. Earth calling Microsoft: Your new ribbon-interfaced Office suite SUCKS! I’ve landed at a medical device manufacturer with hundreds of employees and can not believe how horrible and clumsy that ribbon interface is. I am now the first engineer to have brought in his own Mac (27-inch iMac), which has Office X, 2008, and 2011 (if I recall correctly). Every time I have serious work to do, I drop back as far as I can—all the way to Office X if I can—to scream through my work.

    It’s as if there is some sort of double agent who has been planted in Management somewhere there at Microsoft, who has Jedi powers over everyone else: “The ribbon interface is good and efficient; people will like it” and all you doofuses believe the guy.

    Get with the program for God’s sake.

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