In the business of modern mapmaking, there are high stakes for customer satisfaction.

When Apple released its iPhone 5, it replaced Google Maps with its own mapping technology — and users were not happy.

PBS’ Spencer Michels reports on the challenges of creating digital maps and how crowdsourcing is making them more accurate:

Watch Seeing the World in a Different Way Through Digital Maps on PBS. See more from PBS NewsHour.

Read more in the full article here.

[Thanks to MacDailyNews Reader "David G." for the heads up.]