“To receive Apple technical support in the past, you were forced to go to either an Apple store or an Apple authorized support tech, or the Geek Squad if youʼre crazy,” Brown reports. “All of these situations, however, require you to make a trip to them-Boxy contacts you and assists you over the air.”
Brown reports, “Is it really free? Yes-for now. Ethan [one of Boxyʼs cofounders] tells me they are working on figuring out ways to monetize Boxy without taking away from their core of providing free tech support. This may involve charges for certain lengths of time or the kind of contact-paying for support over ten minutes, say, or for Facetime calls-but right now the service is completely free.”
Read more in the full article here.
[Thanks to MacDailyNews Reader "Shawn" for the heads up.]