Usage of Microsoft’s Internet Explorer only high because it’s forced upon workers

“What browser are you using?” Christina Cheddar Berk reports for CNBC. “The answer likely changes throughout the day, according to a new study from Monetate that underscores a new challenge for retailers. As more sales shift online and to mobile devices, retailers need to ask themselves what browsers their customers are using.”

“In May, web traffic analysis tool StatCounter revealed that Google’s Chrome surpassed Microsoft’s Internet Explorer as the most popular web browser worldwide. But Monetate’s study, which focuses on ecommerce sites, suggests the answer to the question changes throughout the day,” Berk reports. “During the day, when most people are at work, Internet Explorer still grabs a good share of the browsing activity at ecommerce sites, but the story is much different in the evening when the combined market share of Apple’s Mobile Safari and its desktop version tops both Chrome and Internet Explorer.”

Berk reports, “During the second quarter, Monetate said the ecommerce sites it was monitoring received about one-fourth of their traffic from Safari, an increase of 9.04 percent from the same period a year ago and second only to Internet Explorer. But between the hours of 6 p.m. and 6 a.m., Safari takes the dominate position with a 31.42 percent share of the market. And since shoppers get to choose their own browsers during those hours, Internet Explorer’s share of the market drops sharply, with just over a third of visitors to ecommerce sites using Internet Explorer.”

Monetate: Borwser market share by daypart Q212

Read more in the full article here.

MacDailyNews Take: Extrapolate the same concept to operating systems. Smart developers know this already.

Thankfully, as the IT doofuses retire or die off, their reign of frustration and stagnation is rapidly coming to an end.

[Thanks to MacDailyNews Readers “Lynn Weiler” and “wirehead” for the heads up.]

31 Comments

  1. Computers for companies are purchased by office managers who ask the chief tech what to buy. I asked one tech why they always recommend Microsoft OS computers ” Because they break!” he replied. “If they buy Macs, I’m out of a job!”

      1. Yeah, but soooo true.

        It remains common for their to be 100x fewer required Mac support personnel versus Windows box personnel on a per computer basis. Windows 7 has improved support requirements. But they remain still remarkably high compared to Macs.

      2. but partially true…. The “windows wizards” are desperately trying to “get” apple’s products, but seem to need to overcomplicate them (to justify this existence?) For instance, I just read an article on “10 tips to improve Mountain Lion” (or something like that I think I linked it from MDN) The amazing thing about it was the author was suggesting using a command line to enter environment variables to modify settings, that there are checkboxes for in system prefs (an app that groups many of the “system configurations” in a single window with a simple GUI.
        The author was so eager to complicate OS X that he didn’t even consider that a there is a simple group of dialogs to handle the settings that he doesn’t realize is that is the reason people like it: Because people like him, for the most part just are required anymore.

    1. IT techs like to support what they understand. If they cut their teeth on Windows machines, then that is their comfort zone. I have mostly used Apple computers since 1979 and Macs since 1989, although I also used DOS and Windows over the years when forced to do so. I held on to my work Macs through the dark ages of the mid-1990s when most people were convinced that Apple was doomed. I was always a Mac person at heart. But it takes some courage (or a boatload of frustration with Windows) for someone to take the risk of switching to the Mac after years of familiarity with Windows PCs.

      Switchers, I salute you!

  2. Maybe it’s late, and I’m not seeing straight but it seems the math is a bit off. If Safari dominates with 31.42%, how can IE have “just over a third”? None of the Safari numbers add up to 31.42 either. You get 31.80% for evening and 29.53% for overnight.

  3. Well, at home . OSX + Safari.

    At work I am forced to use Windows (YAAACH!). AND…we are supposed to use IE. (not even the newest ones, as the admins are so damn lazy they couldn’t be bothered to update it on the (citrix) server). However, as I happen to know the admin password (shhh!) for the entire network, I installed Safari on my work box. Hehehehe. Have far less problems than my colleagues.

  4. Just completed an internship at a medical device company. Had to use I.E. there, and wow, was I appalled. Not only did it render pages slowly, it was ugly and crashed several times after very light usage. I had read how lousy it is, but experiencing it for myself made me appreciate Safari (home) and Firefox (work) that much more.

  5. IE is also required by some servers. I have sites I login to that only allow IE.

    Also ActiveX use requires IE. I used FF and safari on my work pc but now need to use IE to connect to various database systems that do not function fully with ActiveX capability.

    Bummer.

  6. Setting aside the massive IT doofus problem:

    A lot of business sites have been created using Microsoft website building tools, despite the fact that they SUCK and are NOT STANDARDS COMPLIANT. Best examples of Microsoft crap web code: Active X and ‘JScript’.

    As a result, only Internet Explorer can be used to resolve these screwed up websites. YES, Microsoft intended it to be this way, long ago.

    If you complain to the TechTard Microsoft cultist web designers, they look at you like you’re from another planet. And you are. You’re from the superior planet where the Internet has actual STANDARDS that are NOT dictated by any one company. These TechTard dumdums just don’t get it. 😯

    1. You nailed the main reason that IE still dominates at work. Microsoft deliberately introduces obstructions to switching. SharePoint, for example, limits functionality if you are not using IE. Mac users are used to this treatment from M$. But times are changing in terms of website programming. The next big step is to move companies off of MS Exchange. That will truly mark the beginning of the end for M$.

  7. Consider this: It’s ludicrous to think that Microsoft has stood still for the past ten years. True, they had problems, but they’ve also done some amazing and advanced stuff that we just don’t find anywhere else out of the box, that’s thoroughly documented, and easily manageable. If you find someone who *really* knows Windows and not some kid fresh out of high-school, you can do amazing things out of the box and manage thousands of computers per single admin. For example, Windows includes Kerberos and Active Directory support, message queueing, an async intelligent data transfer service, bad-ass caching and acceleration services, fantastic typography and display support, automation galore, etc.

    Ten years ago I was a Microsoft basher too, but now I actually enjoy using Windows 7 and IE 9 and Windows 8 w/ IE 10. Microsoft is a changed company and their products have become quite good. For a long time I wouldn’t touch IE because of ActiveX and IE’s history in general, but if you take an objective look, it’s really a pretty kick-butt browser, and the scrolling and font rendering are miles ahead of anything else. I love Macs and my iPhone and iPad, but there’s no denying that Microsoft is a fresh, new company with a lot of great tech and browsing with IE9 or 10 is a great experience if you look at it with fresh eyes.

    1. Cheques in the post M.

      “I love macs and my phone and iPad” gee, thanks – I bet some of your best friends are Mac users, right?

      Anybody who advocates Microsoft and everything they have done, and ignores the standards-based web, is completely missing the point.

    2. Really? You can do some amazing things with Windows? OS X is freaking UNIX, kid. Microsoft’s joke OS doesn’t come anywhere close to being as powerful as that.

      *NIX sysops don’t laugh at Windows IT goons without reason.

      IE is a horrific browser and Windows 8 is a slow motion trainwreck. If anyone wants proof of this then I invite them to please go download those wastes of disk space.

      You’re right about Microsoft being a changed company, though. Back in the 90’s and early to mid 2000’s they were thriving. Now they’re a company with no focus and no viable plans for the future plowing full steam ahead into an iceberg.

  8. People at work either hate me or love me because I lock their shit up with active directory and group policy, not to mention a hardware web filter. No installs, facebook, YouTube, etc. just business websites and limited user accounts. But the network stays stable and secure, and that’s the way I like it.

    1. Trondude, I think you can go with ‘hate’ on this one.

      Remember, you providing a ‘service’ to the users, not enslaving then.

      You do not know how to do their job, nor should you have the power to dictate restrictions to them – the tail does not wag the dog.

      Merlin Mann once, said “you don’t let the guy holding the brush, tell you how many elephants you have in your parade”.

      Your time will come to an end – remember that.

      1. It’s all about protecting the network and being responsive to their needs. Although they will tell you otherwise, there is no legitimate business need for Facebook, YouTube and twitter. By keeping their machines locked down, they do not have to worry about inadvertently installing malware, viruses, etc. So guess what, no down time when having to repair their machines. Remember, this is Windoze after all. Get over your entitlement view of the business world. They have home PC’s if they want to screw around. Work is work, not the other way. And most of them understand.

        1. It seems the systems you administer are extremely fragile and require extensive lockdown of potentially dangerous features. Your job then is to limit the capability of the platform so that it won’t much outperform a DOS machine from the early 1990’s.

          Do you work at a super max jail?

        2. Not a super max jail, but a manufacturing company with ITAR and government restrictions. Windoze by nature is fragile and vulnerable so these restrictions are necessary. Now if we all used Macs, which I wish we did, I wouldn’t have to worry about this so much, but unfortunately we don’t and can’t in our current environment.

  9. I developed a website for a client last year (2011).
    One of the person testing the website for the client was adamant that I needed support IE 6 because at her work (a bank) the only “approved” windows by their I.T. Dept was Windows 2000.

    1. Cornell demands old PC apps to run the University. Requires us to run old insecure browsers because the old IE or sometimes the old Firefox will be the only ones that work with old PC programs. Sometimes they tell us it won’t run on Safari, but it does. Lost track of how many times insturctions say you must have IE on a Mac to run the app. So stupid because IE hasn’t been written for Mac in years. Then you test it on Safari and it runs. Bunch of PC blinded idiots. But hey, Bill Gates bought them a new building on campus, that’s what counts most. They don’t care who’s unproductive on old PC crap.

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