“Yesterday, we noted that Apple’s Up-to-Date program allowing recent Mac purchasers to receive free upgrades to OS X Mountain Lion was experiencing some early hiccups, with users receiving Mac App Store redemption codes that were registering as invalid,” Eric Slivka reports for MacRumors. “Customer support representatives were advising users that Apple was aware of the issue and would be automatically issuing replacement codes but that the process could take up to three days.”
Slivka reports, “While many of these replacement codes are already coming through, users today have begun reporting that Apple is mistakenly sending out codes for the OS X Server components of Mountain Lion rather than Mountain Lion itself.”
Read more in the full article here.
MacDailyNews Take: Come on, Apple. This certainly isn’t delighting your customers. Get your shit together!
Related article:
Apple ‘Up-to-Date’ users experiencing Mountain Lion upgrade issues, hit with ‘this code has already been used’ error – July 25, 2012
MDN that is exactly what’s wrong with Tim cook no desktops or iPhone 5 is hurting apple your darn right he needs to get his shit together!
Still waiting for the correct code!
To the stupid fsck at Apple who’s responsible: You’re lucky Steve’s dead or you’d be.
this made my day!
This is so unlink the Apple I’ve known over the years. Notwithstanding, I am enjoying the new feature set of Mountain Lion.
WTF?!
EPEAT retraction and now this? Time to get your act together.
My decision to wait for Mountain Lion to come pre-installed on a Mac mini is looking better every day…
——RM
… as I decided to wait maybe a week before grabbing a copy. It’s looking like a better and better plan by the hour.
On another topic, I bought a few more shares of AAPL at the distressed price today. Expect a profit by this Tuesday.
Sadly, the screw ups at Apple are becoming more and more commonplace. A sign of what’s to come?
Couldn’t wait for the code. Got ML without it. Would be nice to get a credit at some point though since Apple’s the one who messed up.