May 23, 2013 - 04:00 PM EDT — AAPL: 442.14 (+0.786, +0.18%) | NASDAQ: 3498.965 (+33.722, +0.97%)
“Yesterday, we noted that Apple’s Up-to-Date program allowing recent Mac purchasers to receive free upgrades to OS X Mountain Lion was experiencing some early hiccups, with users receiving Mac App Store redemption codes that were registering as invalid,” Eric Slivka reports for MacRumors. “Customer support representatives were advising users that Apple was aware of the issue and would be automatically issuing replacement codes but that the process could take up to three days.”
Slivka reports, “While many of these replacement codes are already coming through, users today have begun reporting that Apple is mistakenly sending out codes for the OS X Server components of Mountain Lion rather than Mountain Lion itself.”
Read more in the full article here.
MacDailyNews Take: Come on, Apple. This certainly isn’t delighting your customers. Get your shit together!
Apple ‘Up-to-Date’ users experiencing Mountain Lion upgrade issues, hit with ‘this code has already been used’ error – July 25, 2012